Poway Honda
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Beware of Forced Add Ons
Written by 02/14/2025
onGreat service from Lizabeth, sales and finance. HOWEVER, beware- the sticker price is not the real price (this was a used car purchase) . They stick you unknowingly in the paperwork with forced add on's- specifically two worthless items, Karr and Permaplate. These two items were NOT reflected on the sticker of the car and are NOT optional (you have no choice) - they both amount to over 2 K. No mention of these add on's when you are considering the car or even when you are in the purchase process. People are great, but this is not transparent to a buyer and for this reason I give a lower rating.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Kennedy Seaton on 02/24/2025
Dealer Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (844) 896-1940 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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