Audi Ontario
Customer Reviews of Audi Ontario
Review type:
Outstanding Personal Service
Outstanding Personal Service
by chuckpmd on 07/26/2025If this is how you sell a used car for 16k, I cannot imagine the professionalism and courtesy a customer gets for a luxury brand like Audi. Zed and Rigo made this the easiest car purchase I ever made. Despite nearly 90k miles on the… vehicle, the attention to detail provided by your dealership was extraordinary. Keep up the great work and should my family ever consider an Audi vehicle it is worth the trip from Ventura to Ontario. Many thanks, ChuckChuck, thank you for your 5-star review! Providing a smooth, top-notch experience is always our goal, and we are glad that Zed's and Rigo's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Brett McKinley- General Manager
Shawn Nabi sale man of the year!
by Quang Nguyen on 07/18/2025Fast, friendly dealership. Highly recommend Shawn nabi for if your ever in the market for a new or use Audi.Quang, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Shawn provided you with nothing less. He will be honored to have earned your kind recommendation. We hope for an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Brett McKinley- General Manager
Easy to Work with & Great Price!
by Bob on 07/20/2025Shawn was exceptional to deal with. Transparent about options, pricing, etc. and easy to communicate with. …United to Shawn, it did take over 1.5 mins to complete the paper work which was pretty disappointing but overall I was satisfied… with our purchase.Superb customer care
by Charmaine Valenzuela on 07/05/2025We were just "looking around." I know my credit is not the greatest and I am doing everything in my power to repair it but it won't be until September that I'll be able to bring it to a decent score. Ms. Olivia Borrayo, the Sales Consultant… who helped us as well as the Finance Manager, helped us tremendously. They were able to have me approved despite subpar credit and get us GAP as well as tire protection. It was amazing! They were kind and I can tell they are not just doing business but they meant to help people. Honestly, my Jeep's transmission is broken and I really needed a car. My bad credit deters me from buying one. But Audi, Ms Olivia and her Finance Manager are my lifesavers!We appreciate your positive review, Charmaine! We are so glad that Olivia and the team took great care of you and made your experience with us an all-around success. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Best car buying experience to date!
by Anna Q on 07/04/2025Everyone involved in my car buying experience was professional, helpful and easy to work with for the sales man Victor, the Sales manager Chris to the finance manager Rigo. From the moment I was into the show room I was greeted by the kind… and welcoming sales manager. I was then taken out for a test drive by my sales associate Victor who was very helpful and informative. Once I settled in on deal I was patiently walked through signing my contract with the finance manager. At no time through this process did I ever feel pressured on the contrary I felt like I was handled with kid gloves. I would recommend everyone I previously mentioned involved in my experience at Ontario Audi hands down. 5 stars isn’t an high enough score to rate my experience in my book.Anna, thank you for your excellent review and recommendation! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that Victor, Chris, and Rigo took great care of you. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
I found a dealership that I can tell all my friends and family about!
by Carmen W on 06/29/2025I had a wonderful experience at Audi Ontario! Anthony Lee was my sales rep and I couldn’t be more happy. He is very professional, calm, patient, and caring. I was able to tell him the car that I was interested in and he let me know that he… was here to help. I immediately felt at ease. I was able to get the car I wanted at a great price. The rest of the associates there were very kind to me and I had a positive experience in the finance department. I leased a 2025 Audi and I am so happy with my purchase.Carmen, Congratulations on your new Audi! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Anthony provided you with the A+ service that you deserve. Your satisfaction means so much to us. Thank you for your positive review! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Good service
by Gustavo M on 06/20/2025Service fast done with precision and on time by Ralph Perez.Gustavo, thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Ralph provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Thank you 😊
by Kenya Evans on 06/20/2025Brandon Barello, provided excellent service during my recent car purchase. He was knowledgeable, professional, and made the entire process easy and enjoyable. Highly recommend working with him!""I had a fantastic experience buying a car .… He was incredibly knowledgeable about the vehicles and patiently answered all my questions, helping me find the perfect fit for my needs. He made the process transparent and stress-free."Kenya, thank you for your positive review! We are so glad that Brandon took exceptional care of you and met your automotive needs. He will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Awesome Service Tech
by Javier Barrientos on 06/17/2025The service was very good. Dani Paiz was the service tech who has taken care of me for my last two visits. She is awesome in all aspects, knowledgable, communicative, responsible, respectful, pleaseant and polite. I really liked the… texting feature she has available. I also liked the connection to the online app to see the multi-point inspection findings of other recommended services. It even shows you a video of the issues. You can approve or deny the other services directly through the app. Then you get a prompt text of when your vehicle is ready to go. I will definetily continue to schedule my future vehicle services with Dani Paiz. Thank you.Javier, Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that Dani provided you with nothing less. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Friendly
by Samson on 06/17/2025Diana Perez is a terrific service rep as she is always friendly and efficient in her communications and explanations.Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Diana's efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Always top tier service!
by Tailored Jay on 06/17/2025Thank you Dianna Perez and Audi of Ontario! I’m on my 5th Audi and Dianna takes care of my cars. Professional and very pleasant to work with. Thank you.Thank you for leaving Diana this wonderful review! We are pleased to hear that she consistently takes great care of you and your Audi needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Very fast and easy process!
by Fabian P on 06/14/2025Bought a used 2022 Audi Q3 premium plus, was helped by Olivia Borreyo, she sent an email with a video of the car, which caught my attention and after going to see the car and drive testing it, found everything great and was able to strike a… deal and take the car!Fabian, thank you for your positive review! We are honored that you took the time to visit us, and we are glad that Olivia took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new Audi Q3! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Smooth & Fast Car Buying Process
by Lori B on 06/10/2025Thank you to Anthony Lee for finding the perfect car for me. Anthony took his time and made sure that my car was equipped with everything I wanted. The staff was very professional as they patiently walked me through the process. Thanks… again the everyone.Lori, thank you for your positive review! Our guest's satisfaction is our utmost priority here at Audi Ontario, and we are glad that Anthony took exceptional care of you. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Fantastic experience!
by Grdngrl22 on 06/01/2025Third Q7 lease with Audi Ontario. Farzy Rashid was fantastic, answered all my questions and provided superb customer service! The whole processes was very streamlined and I am so excited about my new car. A++ to Farzy and the whole Audi… Ontario team!Providing stellar service is so important to us here at Audi Ontario and we are glad that Farzy's efforts met your satisfaction! We are thrilled to know that he was fantastic and answered all your questions. Congratulations on your new Audi Q7- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Farzy knocked it out of the park
by Herm on 06/01/2025I recently purchased a Audi 2025 SQ5 from Audi Ontario. Our salesman Farzy Rashid was Great. I live in Utah and had the vehicle shipped. Farzy kept us informed all through the process, highly recommend Farzy for all your car needs.Herm, We appreciate you for leaving Farzy this remarkable review and recommendation! We are delighted to know that he was great and kept you informed throughout the entire process. We sincerely congratulate you on your new 2025 Audi SQ5- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Oil Change
by Mari on 05/23/2025Ramon Flores service advisor was really friendly kind and helpful and explained what was included in the oil change service I chose.Mari, thank you for your positive review! We are glad that Ramon was both kind and helpful throughout your visit. We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Second time buyer
by Lisa Mc on 05/26/2025We had another great car buying experience at Audi Ontario. This Q3 is our second Audi that we have purchased from there and they make the experience so easy. We worked with Tania Ashraf and she was fabulous. She worked so hard with us to… find the exact car we wanted and was able to make a deal with the Sacramento dealer to trade for it for us. We highly recommend working with Tania if you want someone that truly listens and cares about making you happy. Rigo Hernandez, the Finance Manager, even made doing all of the paperwork easy and quick. We remember working with him in the past and he is so nice and easy to deal with. If buying a car can be fun, he made it that.Lisa, Providing immaculate service is so important to us here at Audi Ontario and we are glad that Tania and Rigo's efforts met your satisfaction and recommendation! We are thrilled to know that they worked hard to find the exact car you wanted, truly listened to you and made the process easy/quick. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Grateful for all the help!
by Audi Lady on 05/23/2025Dani was a great help. Got everything done quickly and I was updated during the process. Much appreciated!We are grateful for you leaving Dani this extraordinary review! We are pleased to know that she was a great help, kept you updated and got everything done quickly. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Overall, A Pleasant Experience
by Anton Harper on 05/20/2025We took our 2013 A4 to Audi Ontario for repairs last week and Ramon Flores was our Service Advisor. He was very pleasant, knowledgeable and competent. He explained all the work that was recommended and the cost involved. Although we… decided to go in a different direction, it does not take away from the experience. (Note: the "price paid" referred to below is the price for diagnosis of the problems. )Anton, Thank you for leaving Ramon this terrific review and recommendation! We are happy to know that he was very pleasant, knowledgeable and competent. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Gary Rashid
by Smiths on 05/11/2025Farzy , did a great job on the transaction and the best part he spent a lot of time going over all the technology and everything with my wife on her new car,, I really appreciated thatWe appreciate you for leaving Farzy this spectacular review! We are delighted to know that he did a great job and spent a lot of time going over all the technology on the car. We sincerely congratulate your Wife on her new vehicle- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Quick Recall service
by Liliana on 05/10/2025I called to schedule an appointment to get a recall done . They had an appointment for Saturday which was perfect since I don't work weekends. I had to drop the vehicle off earlier than my appointment time in which they worked with me .… When I dropped off the vehicle Ms. Diana Perez signed me in and told me I'd receive a message when the vehicle was ready . Sure enough it was exactly that . I was still busy out and about and I asked if I was able to stop by later to pick it up and of course Ms. Perez gave me time to be there before they closed . When I picked up my Q7 it was washed (which was an option given to me) but it was also vacuumed. I can't tell you how happy I was ..Liliana, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she let you pick your vehicle up later since you were out and about and even washed your Audi Q7. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager
Audi Q6 e-tron
Audi A6 Sportback e-tron
We're prepared to answer any questions you may have, without applying unnecessary pressure, so you can be comfortable during your car-buying experience. You'll also have access to our deep well of financing resources because our team works with a broad network of lenders. This allows us to provide you with the most competitive financing options available as well as excellent lease options on an Audi.
Routine maintenance and service is important if you want to keep your luxury vehicle on the road for years to come. Audi Ontario features a state-of-the-art Audi service center that's staffed with experienced, well-trained technicians. We won't be hard to find from Chino, Rancho Cucamonga or Los Angeles either, especially when you follow the interactive driving directions on our site.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Chuck, thank you for your 5-star review! Providing a smooth, top-notch experience is always our goal, and we are glad that Zed's and Rigo's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Brett McKinley- General Manager
by Audi Ontario on 07/30/2025