Fremont Ford
Customer Reviews of Fremont Ford
Review type:
review for ford edge 2015
by James_Min on 11/23/2015updated 12/04/2015This dealership is fantastic. We achieved the deal pretty soon, the rest of time is paper work. The sales man, Eric, is pretty nice guy. He didn't let us feel about hiding something or trying to lie on something.First car buying experience
by Elesan1988 on 11/18/2015updated 12/04/2015Going out of your way to make my first time car buying experience very well informed and for being able to get me a great deal!It was a pleasure to read about your first buying experience. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Mike Pollom - General Manager
A Happy Gift for the Newlyweds!
by SabrinaLJ on 12/03/2015Reza Sawes and his team were exceptionally helpful. My husband and I were merely intending to "see what was out there" in terms of cars, after his 11-year old VW Jetta became more expensive in repairs than it was worth. I've had my Ford… Focus SES for 8 years, and have been very happy with its performance from coast-to-coast moves, in all weather and on countless road trips. Reza Sawes and Sayed (Abbas) Asalati worked carefully with my husband and I to identify the exact vehicle for our needs and budget. As a newly married couple, we were unsure of how we were going to "swing" this new expense, but Sayed and Reza made what we deemed to be impossible, possible. We love our 2015 Ford Fiesta, and I look forward to coming back in in the next 6-12 months to trade-in my little Ford Focus for another great Ford vehicle. When that time comes, we'll definitely be giving Reza a call first!Sabrina, congratulations on your 2015 Ford Fiesta! I am happy to hear you are enjoying your purchase. At Fremont Ford, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Reza and Sayed were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Ford that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Sincerely, Mike Pollom - General Manager
My Ford purchased experience
by Akimian on 11/25/2015The sale gentlemen is very nice and listening to my needs. Wahid Hazeen has good knowledge about fords and is an honest man.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Wahid was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Mike Pollom - General Manager
Fremont Ford
by Devon_Lee21 on 11/12/2015updated 11/23/2015The process was quick and painless went in and talked about the mustang I was interested in and they had it ready to go. There was no hassling to get all the new features offered. What I asked for is what I got.I sincerely thank you for going out of your way to write this review about Fremont Ford. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new Mustang. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Sincerely, Mike Pollom - General Manager
Fremont Ford
by Devon_Lee on 11/12/2015updated 11/23/2015The process was quick and painless went in and talked about the mustang I was interested in and they had it ready to go. There was no hassling to get all the new features offered. What I asked for is what I got.I sincerely thank you for going out of your way to write this review about Fremont Ford. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new Mustang. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Sincerely, Mike Pollom - General Manager
Awesome deals
by vinsar1234 on 11/01/2015updated 11/18/2015Ease of purchase ( visited in afternoon went home with new car in evening ) Awesome Discount Great Trade-in Value Great Financing Friendly salesmenThank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Sincerely, Mike Pollom - General Manager
Great experience at Fremont Ford!
by jjallen1212 on 11/04/2015updated 11/17/2015The salesman (Rob Van Arsdale) was great. He was very easy to work with, very prompt with his responses to my questions and requests, and just an all around nice guy. I didn't feel pressured by him at all. He was very easy, and extremely… pleasant to work with.It was a pleasure to read about your first buying experience working with Rob. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Mike Pollom - General Manager
Survey on purchasing 2016 Ford Escape
by Cnaranjo49 on 10/12/2015updated 11/10/2015salesperson Reza - all sales people were standing around looking at their phones. he was only salesperson who walked up to me as I drove up. impressed being that he was the oldest sales person there at the time. younger reps didn't seem… as interested. like I wasn't going to buy an expensive car or something. Reza impressed!We are truly grateful for this awesome review! We are thrilled that Reza was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you for your feedback Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Sincerely, Mike Pollom - General Manager
Thank you Fremont Ford! :)
by Caitlynlydy on 10/15/2015updated 11/10/2015I felt valued as a customer, and walked away knowing that I was getting the best car for my price-range and needs.Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good deals! Sincerely, Mike Pollom - General Manager
2016 Ford Fusion SE Lease
by allen_gunter on 10/28/2015updated 11/09/2015My sales person, Rob Van Arsdale was great! He went above and beyond in helping me find the perfect car at a really good price. My whole sales experience from start to finish was easy and hassle-free.Allen, congratulations on your new purchase! I am happy to hear that your time spent with Rob was a pleasing experience. I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Fremont Ford as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Mike Pollom - General Manager
Great sales - no pressure to purchase
by dpowery62 on 09/14/2015updated 11/02/2015I liked the "no pressure" experience in purchasing the vehicle. I used TrueCar to determine the pricing and Shak was very competitive in their pricing and options in order to make the sure. All the while, there was not any pressure to… purchase.It was a pleasure to read about your car buying experience at Fremont Ford. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Shak was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Mike Pollom - General Manager
Ford Focus!!
by Ofeliam on 10/27/2015I had the best experience! I have bought few cars in the past and this was by far the easiest and the fastest service that I ever got. The salesman Shack was very helpful and professional and help me get the right car! He was patient and… had a lot of knowledge! I will recommended him for sure to all my friends!Ofelia, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Shack is an asset to Fremont Ford and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. We are sincerely grateful for your loyalty and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Sincerely, Mike Pollom - General Manager
ryan m
by Ryan_M_77 on 08/29/2015I thought Omar did a great job of getting me the best deal and not pushing me to make a decision. I felt respected and taken care of.Ryan, we appreciate you taking time to leave us a great review! We are pleased to hear that Omar did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Mike Pollom - General Manager
Recent purchase
by EddieWB on 07/29/2015Everyone was very professional and friendly and willing to work with me and what I wanted to see happen during my purchase of my car.I am happy to hear that your time spent with our team was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Sincerely, Mike Pollom - General Manager
Fremont Ford
by seapolice4 on 07/18/2015updated 07/24/2015Customer service was excellent from the moment I got there. Explained what my situation was and Fremont Ford was able to accommodate my needs.Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Sincerely, Mike Pollom - General Manager
Very Happy Customer
by JG_Linn on 07/15/2015Very upfront with information and pricing, and followed through with commitments about my special order vehicle. Rob Van Arsdale was excellent to work with and had many options prepared prior to my meeting with him.Thank you for taking the time to write this comment. Rob demonstrates our commitment to excellent customer care and we are glad you were happy with your experience. We appreciate your business and hope to see you again. Sincerely, Mike Pollom - General Manager
Review Fremont Ford
by Prabin on 05/29/2015updated 06/08/2015Very friendly staffs. Jonnie Rafie, was excellent, and guides us through out the buying process. Overall, it was a wonderful experiance buying my car from fremont ford.Great Ford Certified Used car buying experience
by Cruzee on 05/07/2015updated 05/16/2015David checked in regularly to make sure he'd be ready for our appointment and made sure that we were able to get more with better financing.Thanks for your review! I'm very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Pollom - General Manager
2015 Ford Focus Purchase from Fremont Ford, Newark CA
by F_K_C on 05/15/2015The price was right and the entire staff was very helpful. In addition, the terms of our deal with Fremont Ford were explained in great detail, which provided a level of comfort and confidence.Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please visit us if you have any questions and concerns. Take care! Sincerely, Mike Pollom - General Manager
Good day in fremont ford
by X_Xman on 04/14/2015We came in shopping around with some other suvs in the mind. However, the affordable price, the great test drive experience and the service from Abdul won us over. Thank you for the nice car and good day in fremont ford.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Abdul was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Pollom - Director of Operations
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Congratulations on your new purchase! Thank you for taking the time to write this wonderful review and for your kind words about Eric. At Fremont Ford, we are determined to deliver detail-oriented, honest, and personalized customer service. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Sincerely, Mike Pollom - General Manager
by fremontford on 12/13/2015