Fremont Ford

Awarded 2015, 2016, 2017

Fremont Ford

Awarded 2015, 2016, 2017

Today 09:00 AM — 08:00 PM
Open Now
Open Now
Sunday
10:00 AM — 07:00 PM
Monday
09:00 AM — 08:00 PM
Tuesday
09:00 AM — 08:00 PM
Wednesday
09:00 AM — 08:00 PM
Thursday
09:00 AM — 08:00 PM
Friday
09:00 AM — 08:00 PM
Saturday
09:00 AM — 08:00 PM
Open Now

Customer Reviews of Fremont Ford

4.9
Overall Rating
(227)
Recommend: Yes (136) No (1)
Write a review: Sales | Service
sales Rating

car sale

by ericmcar on 10/24/2017

The salesman met me at the cars. Was very knowledgable about the mileage, warranties, and ins and out so the car. Found the car I was looking for by waling around the lot and bringing it to the front so I could test drive it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

227 Reviews
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sales Rating

car sale

by ericmcar on 10/24/2017

The salesman met me at the cars. Was very knowledgable about the mileage, warranties, and ins and out so the car. Found the car I was looking for by waling around the lot and bringing it to the front so I could test drive it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Efficiency

by slovato on 09/25/2017

Technician identified the problem, ordered the part and repaired it quickly.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

by Matttom11 on 08/22/2017

Did a great job. Got me in there quick without a hassle. Trevor was a big help

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great job, thanks

by Anotherford8 on 08/16/2017

Easy and fast response to my call for appointment. My repairs were explained to me. Work completed same day. Great service.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Friendly help

by Beautiful96 on 07/19/2017

I came in and bought my ford explore from Aj Nader. He was very nice and friendly. I told him what I was looking for and he was able to show me a vehicle that I really liked. He even did a whole walk around of vehicle and told me everything I needed to know. I left to go explore other dealers and at the end of the day, I came back to Aj. I never felt pressure or that he was just trying to get his commission. He was very knowledgeable.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Best customer service

by Ayoubsalim on 07/11/2017

I came to this dealership to lease a car for my wife's birthday. I had really good experience. Ahmed was really helpful and went above and beyond to make us feel welcome and offer us all kind of help . He even stayed late at night to make sure everything goes ok and used his personal car to pick me up . Awesome customer service. Dmitriy is awesome we had so many questions and he was super polite and professional he made sure we are getting the best car for the best price . U don't feel he is pushing you just to purchase but he wanted us to feel comfortable about out decisions. Awesome job. Sultan is such a polite and professional gentleman You are coming here to get a good customer service with no pressure

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Needed to get my car in quickly

by Nanciekaye on 07/09/2017

When I really needed to get my car in they were able to make sure that it was days instead of weeks. The extra effort was appreciated.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

5.0

by Jvasque8 on 07/07/2017

My first time at Fremont ford and Ahmad really took care of me. I came in with my brother and he really worked with us as first time buyers. He had a lot of patience and he really paided attention to all of our request, one of the most honest and caring people I have seen at a dealership.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Satisfied with the work and customer care

by aby12345 on 06/14/2017

Got my Ford Mustang delivered in 4 hours for a great price! A little disappointed with the detailing but the customer relationship manager promised to redo it again for free after speaking about it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Run away from [non-permissible content removed]

by bncarpenter32 on 06/04/2017

Easily one of my worst customer experiences I have ever had. Ben and Amin need some serious lessons in consistency and service. I came in after weeks of a dealers persistence via email. We had spoken on the phone and I had already selected the model, terms, and had submitted an application. I went to go visit the office and the salesman I had agreed to meet had left for the day! After being tossed around multiple times and waiting I was finally seen by someone. I told him which car I was interested and he proceeded to bring a different one. I insisted I wanted to see the other vehicle and he agreed. When we began the application process the deal I had consented to was not being honored and they again pushed another vehicle. Finally they agreed to move forward if I provided more documentation. After being made to wait and some additional back and forth they admitted that they couldn't finalize anything today with the vehicle I wanted, but maybe tomorrow. At this point I had enough and decided to leave. When I went to leave the sales manager stepped between me and the door and tried again to sell me on coming into tomorrow. I told the manager not to block my departure and he paused and finally moved. Trust me buy anywhere else.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

service Rating

Happy customer

by Gonz510 on 05/30/2017

Fremont ford has always done a great job customer service is great you can get an appointment when you want thay always work with the customer

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Fremont Ford Review

by boogie53 on 05/25/2017

Staff was professional and courteous. Car was completed fast and I was contacted as soon as it was done. Highly recommend this dealership.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Easy and Professional

by mechezo on 05/25/2017

in and out in an hour. David, Tomas, and the sales manager (sorry I forgot your name!) were professional, amicable, communicative, and 100% awesome. I drove over an hour past another Ford dealership because Fremont Ford had better reviews and an expansive inventory and I am glad I did. Really, give them all bigger bonuses. Hats off to your team!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience at Fremont Ford

by Lov3lyE on 05/20/2017

My experince was great with AJ in sales. He was very down to earth and attentive to our needs and our limitations. He worked hard to get us at a price where we walked away comfortable and not taken advantage of.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Fremont Ford Service was great!

by tshenave on 05/17/2017

It was amazing! I had to come in and get warranty work done and I was in and out!! I will recommend to my family and friends to go to Fremont Ford!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Quick, honest, thorough services

by aneiman on 05/16/2017

Went in for a regular 20k mileage service. They discovered a nail in my front tire and both front tires with low tread. Had to replace. They did a great job in finding last minute tires that weren't in stock but had to order and deliver for installation that same day. Solid job.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Service on My Car

by cynabar on 05/11/2017

It was a perfect experience. My service advisor was so polite and helpful.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

The Team at Fremont Ford is a Breath of Fresh Air

by lgoedde on 05/03/2017

The team at Fremont Ford was so helpful and considerate in trying to fix an issue that my Fusion had under warranty. The last dealer that I went to would not even give me the time of day to try and diagnose the issue so it was a breath of fresh air when Shawn(the technician who worked on my car) was able to easily diagnose the issue and fix it quickly. I will definitely be using Fremont Ford for all of my service/maintenance needs in the future. Great job guys!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Wonderful experience at Fremont Ford

by Robin415 on 04/20/2017

My experience purchasing a Ford Connect van from Fremont Ford and Mustafa was exhilarating. After researching prices Mustafa worked with me on the lowest price possible and held to his word. Buying a new car can sometimes be scary (especially for someone who just purchased an absolutely new car for the first time ever) and everyone at Fremont Ford made the experience as stressless as possible, even Mustafa's sense of humor was welcome and fun. I have already referred someone to Fremont Ford and will continue to do so in the future. I am very happy I made the decision to purchase my new van from Mustafa and Fremont Ford.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Proud Owner of Ford Fusion Hybrid

by sumarka on 04/04/2017

I had great experience while purchasing my first Ford vehicle from Fremont Ford. The internet sales manager was very kind and patiently answered all my queries. Initially I thought of buying Fusion Hybrid S. He explained us properly as a customer what are the long term benefits of buying a fully loaded Fusion Hybrid SE model with all the advanced features. Now I am 100% satisfied with the car, specially its handling, features like sync3, powered moonroof, super silent cabin and tank like build quality. I will recommend everyone to consider Fremont Ford for purchasing Ford cars.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

excellent service

by Acruz104 on 03/21/2017

Service was quick and friendly,

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

2 Comments

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