Chevrolet of Montebello
Customer Reviews of Chevrolet of Montebello
Review type:
Horrible Dealership,
by Luis on 04/22/2024Horrible Dealership, I will not do business with them again.My advice to anyone that’s having trouble with this dealership is to take them to Small Caims here is the address 111 North Hill st Los Angeles CA 90012 it’s $50 to File a claimFast and easy
by Ramiro T on 08/18/2023Everything went smoothlyChevrolet Montebello service department
by Bison 21 on 02/14/2023I took my 2021 Chevy Colorado ZR2 Bison for service without an appointment and service department representative Chris J Lopez, took me right in, he was very professional answered all my questiand assure me of the timeline that it would… take to have it done and he was accurate!We're happy you found our staff to be so supportive during your experience here at Chevrolet of Montebello. We are always more than happy to assist you if anything else comes up. Take care!
Great day at Montebello Chevrolet!
by Darrin on 08/27/2019Great Shop! Very meticulous maintained. Everyone so friendly and helpful. I was in and out of there with my loaner car super fast. First time here and this is my new go to dealership. Only Place I’ll be going too.Darrin, thank you for taking the time to write this fantastic review! Our entire team works hard to demonstrate our commitment to customer care. We look forward to helping you again in the future. Take care! Best, Christina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Truck first oil change
by Truck oil on 09/04/2018updated 09/11/2018Very nice personnelWe appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Excellent service
by Gabriel83 on 04/12/2017updated 04/24/2017Fast, reliable, dependable..... Brought my car in for service, the team over at Montebello Chevy came through with out no mistake. Thank you!I appreciate your kind words about the entire service team. Thank you for continually choosing Chevrolet of Montebello for your vehicle needs. All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Excellent Service
by Walter1030 on 04/12/2017updated 04/24/2017Professionalism. Attention to detail and service reps have a lot of knowledge and definitely care about each concerns. I would definitely make the extra trip just to make sure I always have my truck worked on thereThank you for the feedback! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Chevrolet of Montebello! All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Great service
by emagdaleno on 04/13/2017updated 04/24/2017Great customer service. Vehicle was returned on time as promised. Vehicle was repaired on warranty, no games. I plan on returning in the future.Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Servicing my car
by Heriberto3 on 04/14/2017updated 04/24/2017Free car rental with vehicle service was the biggest serprise to me since i wasnt aware that i had that perk. It was an awesome and pleasent surprise.We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Chevrolet of Montebello was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Oil Change
by crhollywood on 04/12/2017I was able to dropped off my vehicle the night before and the vehicle was ready by 9:00am the next day. Quick service, great customer service!Thanks for your perfect review! Iâm glad to hear that our team was quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Satisfied 2017 Chevy Cruise Owner
by Annette7174 on 04/11/2017From my first contact until now the staff i have felt their care for client needs. I have already been telling of my experience to family and friends alike.Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Without an Appointment!
by JoseMV51 on 04/07/2017Service was performed in a timely manner. Service advisors Bora and David were great! And I didn't need an appointment.Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
bad customer service
by Tony1027 on 11/21/2014the worse service department. they replaced all my brakes and I had to return it 3 times for squeeking brakes and yet cannot fix the problem. paid for an alignment and nothing was done. my car is still unaligned. Service manager not… friendly.Continued service
by cathryn1 on 01/17/2012updated 06/06/2025We were a little worried about finding the right fit for the maintenance service for our Saturn Sky. However, we are delighted to have found your dealership. We really appreciate that you have experienced service people from Saturn working… with you. Service ad visors Craig Rodgers, and Albert Caballos have both provided us with excellent customer service-and, we are happy to say that your technicians are equally professional, friendly and thorough. In fact, we are very satisfied overall with the service we have received.
Chevrolet Silverado 1500
Chevrolet Trax
Chevrolet Equinox
Ramiro, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
by Nora Sutter on 08/23/2023