BMW of Monrovia
Customer Reviews of BMW of Monrovia
Review type:
New Mini JCW Experience
Owner
by Ramon G. on 02/14/2025George and the staff made my process verry seamless loved the quickness and readyness to do business as i am always on the go....Great service!!Thank you for taking the time to let us know how we did. We hope you have a great day!
Very satisfied
by Keltu C2 on 01/23/2025updated 01/31/2025Effective communication and negotiations. Your time won't be wasted even the whole buying process might take 2 to 3 hours because of financing.Thank you for taking the time to let us know how we did. We hope you have a great day!
Outstanding Buying Experience
by BMWLover on 01/30/2025I drove 110 miles to buy my new X5 PHEV thru Monica Perez and I’m SO GLAD I did. She was friendly, professional, knowledgeable, on time, she LISTENED to my needs, and provided thorough and thoughtful service before, during and after my… buying experience. I LOVE MY X5 !We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchase car from bmw of monrovia
by Paul kim on 01/07/2025updated 01/14/2025I had an excellent experience buying NY car at this dealership salesman was very nice ans answered all my questions. I would definitely by from him againWe're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The greatest salesman of all time.
by Alyssa's BMW on 01/13/2025We were in the market for another car for our daughter after hers was totaled in an accident. We were interested in a car on the lot and contacted the dealership expressing our interest. Wei Wei contacted us and invited us to come and test… drive the car. When we got there, Wei Wei greeted us. He was very energetic and extremely respectful and polite. He was not pushy at all. He was very knowledgeable about the car and answered all of our questions. He stated the car was in showroom quality and the car did not disappoint. It literally looked like it had never been driven. No wear on the car anywhere that I could see. He was personable with a sense of humor which is welcome as some salesman are very stoic. Wei Wei is a hustler, meaning the man is high speed and worked diligently to help us through our purchase. He made the process as completely painless as possible. We will return when in the market for another BMW. Very satisfied customers.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mini of Monrovia
by Jonathan C on 12/30/2024updated 01/06/2025Tracy helped me after a not ideal visit a couple days before. This time everything went smooth. I was able to test drive a Countryman and a used BMW. The Countryman was better and I ended up buying. Tracy gave me tips and was patient… showing off the parking assistance feature. Great service by her and Ari who helped with the paperwork and finalizing the great experience.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
by X5 sDrive40i on 01/04/2025Yury was super professional and respectful, answered all my questions, and was super helpful. Had a great experience with BMW Monrovia - definitely recommending them to my friends!We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought a used car
by mrkimothius on 12/22/2024Phenomenal, David made the experience so comfortable and reassuringThank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding team
by Kngfrank on 12/03/2024updated 12/09/2024Yury and the team at BMW MINI of Monrovia helped me out tremendously especially Yury to put me in the nicest m2 on there lot can thank BMW of Monrovia team for the opportunity and support they assisted me todayHi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Amazing experience!
by JACKIE_M on 11/24/2024I couldn’t be happier with the experience. Charlie was incredibly knowledgeable and patient, answering all my questions. The process was smooth, I would highly recommend this dealership to anyone looking for excellent customer service and a… great selection of cars.Jackie, we are so happy to read such a great review about BMW of Monrovia! We hope you have a great day!
Great Service
by Vito K. on 11/04/2024updated 11/21/2024Yuri, was very helpful with the purchase. Not knowing anyting about cars he took care of us like a family.Vito, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
Sales and Finance
by Fattyboy on 11/10/2024Professional servicesHi, thank you so much for the positive review! We hope to see you soon!
Review of service
by Marina M on 10/21/2024Yury was amazing and very helpful. Answered all questions and made my experience great. Highly recommend BMW Monrovia and Yury, thank you!Marina, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Monrovia! We hope you have a great day!
Easy, no pressure, car lease
by Cindyal on 10/17/2024Yuri was really helpful with getting me into a new lease that fit my check list. The process went as quickly as possible.We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Great Sales Experience
by Jose Reyes on 10/11/2024Cam across a snafu during the purchase process. Sales worked quickly to unblock and make the experience best as possible.Jose, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, BMW of Monrovia
Service
by BMWfans on 10/11/2024Great service always & finished earlyHi, we are so pleased you enjoyed your visit to BMW of Monrovia!
Owner
by Monrovia BMW on 09/19/2024Excellent and very friendlyThank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LBO
by LUCIA p on 09/14/2024I went in for a lease buy out and, as always, the experience and mini/bmw of Monrovia was phenomenal. My salesman Yury is who I will gladly be a return customer for. This is my 3rd time.Thank you for taking the time to let us know how we did. We hope you have a great day!
Car Purchase
by Happy Cust on 09/10/2024We enjoyed the overall experience with Yuri, the sales person. He made us feel welcome and was very open and honest throughout the entire process.Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Freddy is the best
by Jiamingju on 08/29/2024updated 09/05/2024I traded in my old mini cooper, then decided to lease a new one. Freddy and his team were super helpful and friendly, I really appreciate their assistance and knowledge.We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience In BMW of Monrovia
by Robin Jia on 09/03/2024He is a really nice man talking with me about the car whole details and very willing to answer my questions kindly and detailed. A very excellent experience.We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Alex, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Monrovia. We hope to be of service to you again in the future. Best wishes, BMW of Monrovia
by Jordyn Forkell on 07/23/2025