Skip to main content

Beverly Hills BMW

Today 10:00 AM - 07:00 PM

Customer Reviews of Beverly Hills BMW

Review type:

Overall rating

4.7
4.75 out of 5 stars

(91 reviews)


Customer recommendations:

Yes (84)|No (7)

BMW 4i 2024

5 out of 5 starsby Samantha Q on 07/24/2025

I had an exceptional experience with Lucas when getting my new car. From the moment I walked into the dealership, he made me feel welcomed and valued. Lucas was incredibly knowledgeable, patient, and attentive to my needs, taking the time to understand exactly what I was looking for and guiding me through all my options with honesty and professionalism. What truly stood out was his genuine commitment to ensuring I was completely satisfied with my decision. He was transparent about pricing, financing, and vehicle features, making the entire process smooth and stress-free. Lucas went above and beyond to answer all my questions and even followed up after the purchase to ensure everything was perfect. Thanks to his dedication and expertise, I drove away feeling confident and happy with my new car. I highly recommend Lucas to anyone looking for a trustworthy, friendly, and top-notch salesperson. An outstanding experience all around!
  • Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

    by Haley Bada on 07/27/2025

Have feedback for this dealer?
91 reviews
Sort by:

  • Neda is Amazing!

    5 out of 5 starsby NCarlson on 10/10/2023

    Went in to lease a new BMW and Neda made the "stressful" car buying experience simple and stress free.
    • We are very happy to have provided you with such a positive experience! We hope to see you soon!

      by Katie Rutherford on 10/11/2023

  • Used Car Purchase

    5 out of 5 starsby RO RO W. on 09/28/2023

    Everyone on the staff was extremely polite, nice and knowledgeable during the whole process of purchasing from the trade in, to the test drive and finalizing my paperwork. Thank you Sarina and Staff!!!
    • We're happy to hear you had such a positive experience with our team! We hope to see you soon!

      by Katie Rutherford on 10/02/2023

  • Great sale

    5 out of 5 starsby Gerry23 on 09/20/2023

    Friendly, professional and very knowledgeable.
    • Gerry, thank you for taking the time to let us know how we did. We hope you have a great day!

      by Grace Lane on 09/21/2023

  • Outstanding Customer Service

    5 out of 5 starsby J. Sophia on 09/17/2023

    I had an exceptional experience at the BMW dealer. The staff was knowledgeable, the service was impeccable, and I drove away in my dream car. Highly recommended!
    • Hello, Thank you for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

      by Grace Lane on 09/19/2023

  • Wael is the best! Great experience at BMW Beverly Hills.

    5 out of 5 starsby bmwlover on 09/14/2023

    Amazing job with the team. Wael was very patient, knowledgeable and went great lengths for me to purchase my brand new BMW! It was one of the only kinds still available on the market. Super grateful to meet the BMW team and look forward to future purchases.
    • We're happy to hear you had such a positive experience with our team! We hope to see you soon!

      by Katie Rutherford on 09/15/2023

  • X5 purchase

    5 out of 5 starsby Danny H. on 09/14/2023

    Just the best experience from this place. Neda made the purchase of our customized X5 so easy for us.
    • Hi Danny, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

      by Katie Rutherford on 09/15/2023

  • Excellent Customer Service

    5 out of 5 starsby afirst17 on 09/11/2023

    We recently traded in our X3 for a 2024 model. We had an excellent experience with Neda. She accommodated all of our requests and was very pleasant to work with. We will absolutely work with her again.
    • We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Rutherford on 09/12/2023

The following reviews are more than two years old. They are not included in the overall rating.
208 reviews

  • Beverly Hills BMW - Neda is the Best

    5 out of 5 starsby Deborah on 07/16/2023

    I have been dealing with Neda for many years. Neda is efficient, responsive, and is a pleasure to deal with.
    • Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Beverly Hills BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Kennedy Seaton on 07/19/2023


  • Leased a new all Electric i7

    5 out of 5 starsby David S on 07/12/2023

    Great experience is leasing the new car. professional and fast transaction working with Neda in sales and with rest of the crew in the finance department. the car Genius also did a great job teaching us all that the new electric car dose.
    • Hi David, thank you so much for your positive comments about Beverly Hills BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kennedy Seaton on 07/19/2023


  • BMW Beverly Hills I4 E40

    5 out of 5 starsby Wowzers I4 on 06/30/2023

    Ara at BMW Beverly Hills was fantastic! We went in to see the 2023 Z4 and I4 E40. We were shown both cars. Decided to drive the I4 E40. I felt NO pressure for anything while at the dealer. We were given the pricing and then talked about better pricing due to questions I had and poof, we agreed! Easy peasy! Had great personal conversations and was treated like a nice normal human being by everyone! Even Smitty the finance person was personable, relatable and no pressure. Everyone was kind, knowledgeable and not stuffy. First time purchasing a BMW from Beverly Hills BMW and I highly recommend them and especially Ara! We've been buying BMW's for over 25 years too from dealers!
    • Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Ally Wofford on 07/04/2023


  • Purchase

    5 out of 5 starsby Louis Zelaya on 06/27/2023

    It was easy and crystal clear . Thank you .
    • Hi Louis, thank you so much for your positive comments about Beverly Hills BMW!

      by Kennedy Seaton on 06/29/2023


  • Best Car Buying Experience I’ve Ever Had

    5 out of 5 starsby JohnMcD on 06/26/2023

    Neda is fantastic. Easily the best car buying experience I’ve ever had. I’m so happy with the car itself and the process was fast, transparent, and pain free. Thank you Neda!
    • Thank you for your kind review; we are happy to pass along your comments to the team here at Beverly Hills BMW! If you have any further questions, please give us a call. We're always happy to help!

      by Kennedy Seaton on 06/28/2023


  • York Sutch

    5 out of 5 starsby York Surch on 06/26/2023

    No pressure sales atmosphere at this dealership. Very professional and efficient operation. Joshua was great. Very happy with my car .
    • York, thank you for your kind review; we are happy to pass along your comments to the team here at Beverly Hills BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kennedy Seaton on 06/27/2023


  • Easy and smooth

    5 out of 5 starsby ThomasF on 06/18/2023

    Went in on a Monday afternoon to look at a specific car, which was on the lot and Belash facilitated a test drive right away and took his time to show me the car. After some debating and research I pulled the trigger on it a couple days later. We arranged for an appointment to pick up the car and again the entire team from sales, financing, accounting was wonderful.
    • Thank you so much for your positive comments about Beverly Hills BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kennedy Seaton on 06/21/2023

  • Overall Five Star...

    5 out of 5 starsby CathyKamran on 06/14/2023

    It was the most pleasant car shopping experience. I was lucky enough to walk in and meet Ashkan. He was extremely patient and informative but most importantly, not pushy. I felt safe and comfortable to make a decision. The same goes with the management and staff. Just overall a five star!!!
    • Cathy, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Kennedy Seaton on 06/15/2023

  • AMAZING DEALERSHIP

    5 out of 5 starsby Sherdl123 on 06/05/2023

    This is one of the friendliest, most immaculate and welcoming dealership I have ever visited. EVERYONE in this place smiles and is more than helpful to the customers as they walk around. I have never encountered a dealership that goes to such great lengths to help the customer find their car. The manager, Toufie Sarwan is one of the kindest people I have ever met as well as my sales associate Jory Barnes. These two individuals assisted in finding the car of my dreams at the price I was able to pay. They accomplished almost an impossible feat because the car I wanted was one of the most difficult to find. I can't express (enough) my appreciation for Toufie and Jory and all the people at Beverly Hills BMW for their amazing customer service and compassion for me as a customer. Thank you to everyone at Beverly Hills BMW!
    • We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

      by Haley Tracy on 06/07/2023

  • Great treatment

    5 out of 5 starsby RobbieN on 05/29/2023

    Wael was very nice and respectful. Very professional.
    • We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

      by Haley Tracy on 06/02/2023

  • Excellent sales experience

    5 out of 5 starsby Allison on 05/30/2023

    Waell was very professional and helpful.
    • Thank you for taking the time to let us know how we did. We hope you have a great day!

      by Haley Tracy on 06/01/2023

  • Lease Buyout

    5 out of 5 starsby Gab Shalom on 05/26/2023

    Team had all the paper work ready to go when I came in to buyout the vehicle. Great service, great rates, quickly processed and was on my way. Neda, Sean and their team are the best.
    • We appreciate your positive review about your recent experience with us! We hope to see you soon!

      by Haley Tracy on 05/31/2023

  • 2016 Cayman Porsche

    3 out of 5 starsby Michael on 05/01/2023

    Most everything was great. The process was easy and efficient. Your sales rep wsa pleasant and easy to work with. The only complaint I have is after the sale there was no one to assist me in the basic operation of the Porsche. I was told it was a BMW dealership and I should take it to a Porsche delearship to learn operation of the audio set up, navigational set up, bluetooth set up, etc, etc..... This is unacceptable in my opinion. I did not recommend you unless the purchase was a new or used BMW so the follow through would be available.
    • We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

      by Ally Wofford on 05/04/2023

  • Excellence

    5 out of 5 starsby Stephen K. on 04/26/2023

    BMW BH was a pleasure to buy from. The whole staff, especially Neda, was especially helpful, courteous and accommodating. Love my new 330i and definitely heading back to them when I need replacment.
    • Hi Stephen K., thank you so much for your positive comments about Beverly Hills BMW!

      by Ally Wofford on 05/01/2023

About our dealership