Beverly Hills BMW
Customer Reviews of Beverly Hills BMW
Review type:
BMW 4i 2024
BMW 4i 2024
by Samantha Q on 07/24/2025I had an exceptional experience with Lucas when getting my new car. From the moment I walked into the dealership, he made me feel welcomed and valued. Lucas was incredibly knowledgeable, patient, and attentive to my needs, taking the time… to understand exactly what I was looking for and guiding me through all my options with honesty and professionalism. What truly stood out was his genuine commitment to ensuring I was completely satisfied with my decision. He was transparent about pricing, financing, and vehicle features, making the entire process smooth and stress-free. Lucas went above and beyond to answer all my questions and even followed up after the purchase to ensure everything was perfect. Thanks to his dedication and expertise, I drove away feeling confident and happy with my new car. I highly recommend Lucas to anyone looking for a trustworthy, friendly, and top-notch salesperson. An outstanding experience all around!Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
M2
by EmelynM on 07/12/2025updated 07/18/2025Simon and Smitty are your go to’s they will get you into the car you want to hassle.Hi Emelyn, we are so glad we could help! We hope you have a fantastic day!
missy worth
by missyworth on 07/15/2025fabulous and easyYour recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BMW X3
by Neveragain on 07/07/2025I was pressured for over 3 hours to buy extended ‘this and that’ by the finance manager. I was paying cash with a certified cashier’s check and the manager would not accept NO. He kept pressuring me to buy all different kinds of extended… warranties. This was a 2022 car still under warranty for another two years with no accidents! The experience was disappointing and left me wonder if I am making the right choice for a car. Is X3 that unreliable to have all these extra warranties for it? The sales person mailed me a spare key saying I can take it to any BMW dealership to have it programmed free of charge! A total non-sense!Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 794-4678 at your earliest convenience to discuss how we can turn your experience into a positive one.
Beverly Hills BMW
by Pamela R. on 05/22/2025This is our third lease car through "Neda", she is amazing! The customer service is beyond helpful, and Neda's team is friendly and knowledgeable.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Neda Leasing
by Clifford on 05/21/2025Always a pleasant experience dealing with Neda. She always is looking out for the customer. Been going to her for over 39 years.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchasing Experience - ‘25 M3 Competition
by Mathias on 05/17/202510/10 Recommend Daniel Mansour in sales!! That dude made the process smooth and painless for me. Straight to the point, cool guy. No issues with my guy Daniel! Finance on the other hand… thats a different story. Alex, Al, whatever that… dudes name is, pain in the ass. If it weren’t a vehicle I ordered 2 months prior, I would have walked straight out of the dealer so I wouldn’t have to deal with Mr pain-in-the-ass. Also, Daniel was so great, I wanted him to make commission off of me. Best salesman I have ever dealt with! Moral of the story, if you're going to buy from this dealer look for Daniel!We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
In Stock..!
by Kazumi1 on 05/08/2025They actually Had the Vehicle is stock. So big plus there.sales person was friendly attentive and didn’t try to sell us something else.two other Dealers visited they treated us like uneducated 6th graders. So very pleased with Beverly Hills… BMW..We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW new lease
by Kjwalters on 04/29/2025Despite it taking four hours because of a lack of staff and them forgetting to include the car charging cables it was an overall ok experienceWe appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mohsen Ghoreishi - The Kohan Group, Inc.
by Mohsen G. on 04/23/2025In leasing my 2025 X5, going to many BMW dealerships around the San Francisco Bay area and southern California / orange county, and that I have owned BMW all my life and have purchased and leased many every year experiencing and dealing… with salespersons, working with Beverly Hills BMW by far was the best experience I ever had. Neda Shahrokhi's leadership and her entire team from financing department (Alex) to her assistants (Osman), and Michael who delivered the car to me and went over it all and Neda's other associates (everyone) collectively was most professional and helpful. I appreciate Neda's attention to details, and her amazing conduct is most impressing. Thank you to Neda Shahrokhi and her entire team. I felt privileged and special being and working with them. Mohsen GhoreishiWe appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2025 X4M comp
by Sam Fran on 04/22/2025Excellent, price was super competitive. All around great experience with Belash Sahneh.Thank you for taking the time to let us know how we did. We hope you have a great day!
Great Leasing Experience
by Beem Me Up on 04/22/2025Simon is the best at BMW of Beverly Hills. Leased a X5 back in October of ‘24 and now a 430i for my wife. No pressure, low key, great staff and a nice environment.Thank you for taking the time to let us know how we did. We hope you have a great day!
Car Purchase
by Purchase on 03/03/2025The salesman Saleh was very helpful and informative. I was a great and smooth purchase.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick and efficient
by Hany Farid on 02/27/2025Went to lease a new car. Our Salesman, Wael, was helpful, effective and got the job done to our satisfaction. He was transparent and we had a deal quickly.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great lease
by BennyTaranti on 02/15/2025Matched competitor offerThank you for taking the time to let us know how we did. We hope you have a great day!
BMW 840 purchase
by Julian E on 02/08/2025Scott Kim was extremely helpful and customer service focused. Would highly recommendWe're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Car Purchase
by Edwin N. on 01/29/2025updated 02/05/2025The team at BH BMW is top notch, knowledgeable and friendly.Thank you for taking the time to let us know how we did. We hope you have a great day!
Purchase X4 2025
by BMWX42025 on 01/06/2025Excellent service, extremely nice staff accommodating our needs, definitely recommending BH BMW!We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A 7-hour ordeal
by Davey77 on 01/04/2025We knew the exact car, but it took 7 hours to drive off in our pre-owned vehicle finally. After signing the docs, I have written our sales representative twice regarding an error in the contract and haven't heard back. It has been four… days, and there is still no response. There is a recall on the car, and they didn't fix it before taking the car, and now we have to book time at another dealer to have the recall repaired. If it wasn't because they had the vehicle we wanted. I would give this dealership a 0 in the rating.Davey, thank you for bringing this to our attention and we offer our sincere apologies. Please reach out to me directly and I will personally make sure this handled right away. Thank you in advance. 323-801-1490. Sean.
Certified Pre Owned are not checked thoroughly.
by Michael on 01/02/2025I purchased a 2019 530E from Jeremy, who was very nice. 3 months in the car died completely on the road. They guaranteed this car as pre certified and could not offer the full warranty because I was the third owner. I got BMW corporate… involved. They understand why I am upset, but the dealership is who is ultimately responsible. The manager was asked several times to contact me and never has. Jeremy even reached out to see if he has. I cannot get Paymon in the phone. It cost me close to 4 grand in repairs. All from them not checking the 12 volt batteries before I bought the car.Michael, thank you for bringing this to our attention and taking the time to speak to us this morning. We will reach back to you once we receive the additional information. Thank you.
Wonderful buying experience
by Lindsay on 01/02/2025This BMW dealership has the largest selection and top service. I purchased a pre-owned BMW in perfect condition, like new and the buying experience was unmatched compared to even other BMW dealerships I went to. So kind, generous and… easy. Highly recommend.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by Haley Bada on 07/27/2025