Audi of Downtown LA
Customer Reviews of Audi of Downtown LA
Review type:
Best Car Salesman
Very kind
by HyeongjinJinny on 11/28/2021Staff is Very kind and service is convenient.Thank you for this amazing review! We really appreciate your business. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great experience at Audi Downtown LA
by Amy on 11/16/2021Friendly, quick, welcoming. They made the whole process easy and seamless. We had a wonderful experience and love our new car.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Service
by Thomas on 11/14/2021The work was completely correct the first timeThank you for this amazing review! We really appreciate your business. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great Experience
by Ron on 11/10/2021Charles , handled everything very professionally and the service level was top notch.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
AMAZING!!!!
by Anthony on 11/02/2021The extremely professional, friendly experience, especially from Perry and Roger.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Thank you
by Su on 10/25/2021It was very smooth and excellent.Thank you for this amazing review! We really appreciate your business. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Oil change
by Carri on 09/07/2021Super amazing! Got me in last minute and had my car done in less than 2 hours.Thank you for this amazing review! We really appreciate your business. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Reliable and Courteous
by Mary on 09/05/2021Audi Downtown LA is always courteous, timely, informative. I won't go anywhere else. The 2 times I went to another Audi dealership closer to my home, I regretted it. To me it is worth the extra miles to have my car services here. It is… also where I bought the current Audi I drive. I have been an Audi owner (4 different vehicles)for nearly 15 years.Thank you for the wonderful review and for traveling to Audi of Downtown LA from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Maintenance
by Christian on 08/27/2021Friendly and attentive staff.Thank you for the positive review, Christian, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Walter was great
by Eric on 08/19/2021Friendly staff. Great dealership. Clean facility. Everyone was there to help. Walter was great and very easy to work withTo say thank you is not enough, Eric! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Audi of Downtown LA again! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Valentine
by Sun on 08/15/2021Valentine was so helpful from the moment I walked in to when I picked up my car. He represented the company so professionally, and showed the utmost care and respect. It was an easy process for to his follow up, and I would recommend him… and this dealer any day.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Audi
by Tara on 08/10/2021Everyone was very friendly and helpful and I knew what I was getting before I came in. I don’t like dealing with dealerships that are too pushy and they were not and rather worked with me on what I needed.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Happy customer
by Janice on 06/21/2021Service personnel was extremely courteous and very professional. Arrived early wax provided assistance promptly. Arranged to Uber me to my office and arranged for the same service to pick me up once my vehicle was readyThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great experience
by Kyle on 06/15/2021The friendliness and adaptability of the staffThanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Awesome Team
by Mateo on 06/10/2021Responsive to customer service Rapid responseThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
New 2021 Audi Q5 Hybrid
by Adrian on 04/17/2021Great service, easy to work with, and great price!Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Alan
by Teresa on 03/28/2021VIP TREATMENT sales man was so dedicated and knowledgeableThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Easy, Fast, Done
by Emanuel on 03/24/2021Super easy online scheduling and great service advisors.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Helpful
by Mentru on 03/15/2021updated 03/22/2021Staff was information, supportive, and flexible.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Great Service
by HB on 03/21/2021Our salesman Amir Khoury keeps us coming back this is our 4th purchase with him! Truly an asset to your companyThank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Easy and smooth.
by Robert on 03/21/2021I never felt any pressure to buy a car.Robert, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Roger Chammas | General Manager | rchammas@dtlamotors.com
Thank you, Eric, for your wonderful feedback! We truly appreciate your kind words about Eric and are thrilled to hear about your positive experiences at Audi Downtown LA. Our team strives to provide exceptional service, and it's fantastic to know that Eric has made such a lasting impression on you. We look forward to assisting you again in the future and hope to see you soon! Sincerely, The Team at Audi Downtown LA
by Audi Downtown LA on 08/01/2024