Audi of Downtown LA
Customer Reviews of Audi of Downtown LA
Alan
byon 03/28/2021
VIP TREATMENT sales man was so dedicated and knowledgeable
Alan
byon 03/28/2021
VIP TREATMENT sales man was so dedicated and knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy, Fast, Done
byon 03/24/2021
Super easy online scheduling and great service advisors.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 03/21/2021
Our salesman Amir Khoury keeps us coming back this is our 4th purchase with him! Truly an asset to your company
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy and smooth.
byon 03/21/2021
I never felt any pressure to buy a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
E-tron leads the way!
byon 03/20/2021
My 2019 is my 4th Audi and I love it. Service was only prompted by timed requests. The service has always been courteous and professional and I receive text message updates during the process. Home pickup and delivery of my car. No regrets.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
35 thousand mile service
byon 03/16/2021
I especially appreciate the great assistance I received from service attendant Fredi Urieta . It was my first time into the Audi dealership, after purchasing my vehicle from another dealership a year ago. From the first time that I called and Freddie answered the phone I was completely comfortable even over the phone. When I went in he came to me in a reasonable time because he was finishing up with another customer. His pleasant demeanor, excellence of knowledge concerning my A3, and efficiency of giving me information on how long it would be, and letting me know about my service warranty that I could take advantage of that I wasn’t even aware that it was there . I also appreciate the emails and the text that I received during the time my car was being serviced, which Fredi informed me would be taking place and it was exactly how he said it. So from beginning to the end of my visit to downtown LA Audi I was extremely satisfied, and will recommending others to come there. I look forward to my next service visit and will always ask for Fredi.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Helpful
byon 03/15/2021
Staff was information, supportive, and flexible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy and Straightforward Buying Experience
byon 03/14/2021
Very professional, low key sales team. They made the experience easy, enjoyable and had everything ready when I arrived (from the initial test drive to follow-up drives to delivery). Recommend Alan Chang highly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Customer Service
byon 03/12/2021
The friendly, courteous, experienced staff as well as the fast service and cleanliness of the dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used vehicle purchase
byon 03/11/2021
All of your Staff i dealt with were very professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 03/11/2021
Valentine is always friendly, polite, explains what the service will provide, answer any question's or concerns that I may have. He's a delight!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best Car Buying Experience of My Life
byon 03/10/2021
Everyone was extremely knowledgeable about the vehicles and there was no feeling of being "sold"
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience
byon 02/22/2021
Sam and West are great sales and finance guys, respectively, and made the process fast and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The best dealer
byon 02/17/2021
Honest and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Total On-Line Buying works when a car that you really want comes available!
byon 02/11/2021
I bought our new car on-line in Los Angeles while living in Texas. The price was fair & right on the money, the on-line buying experience and dealership follow up from the whole sales team was FANTASTIC. I wouldn’t hesitate to buy on-line from Audi Downtown LA from any other state in the US.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Leased a new Audi A3 2020
byon 02/08/2021
Roger Chammas, the general manager, was very helpful and worked with me over the phone for a new lease deal and the return of my current A3 for a new 2020 A3. Walter was great helping out with the paperwork and getting the car prepped. A very easy process to return my car and get a good deal on a new lease. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Great customer service.
byon 02/06/2021
Valentin was really wonderful. He was patient and took the time to explain what was going on with the car. It was nice to get such focused, informed attention.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The BEST experience
byon 02/05/2021
Customer service was fantastic. Communication was great and the entire process from beginning to end was absolutely seamless. You have a great team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Car Purchase
byon 02/03/2021
Excellent, fast and efficient service. Test drove and bought new vehicle out the door in under 2 hours.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Satisfactory
byon 01/26/2021
Close follow up informing the progress on repair & providing ride solution to/from home
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great and easy experience.
byon 01/26/2021
Solomon and Jack took their time with me, worked with me to find the best deal that I could afford. Great communication, patient and courteous to the end.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments