Timmons Subaru
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Customer Reviews of Timmons Subaru
Review type:
My Forester
by Mrs. Fees on 06/28/2023
No pressure sales experience
26 reviews
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Great experience
by newbie2subie on 04/13/2010Flawless. Simply flawless. I ordered a 2010 Subaru Outback through Mitch, the internet sales director and had the best experience ever. He gave us the absolute best deal in Southern California (I shopped everywhere) and he was so great… to work with. Fast, honest, professional. Answered all my emails quickly (I'm still waiting to hear back from some dealerships.) The car arrived right on schedule and everything was as agreed. No last minute "surprises" or nonsense. It was what car buying should be. Easy. My husband and I totally had our dukes up going in there and wound up feeling silly for doing so because it was totally unnecessary. I know. Hard to believe. I highly recommend Mitch and hope I get to do business with him again in the future.The VERY BEST
by kbcoffey on 03/03/2010I can absolutely say that this was the best experience that I have had at a dealership. Let me tell you they have the best internet sales department in California. I went to Edmunds.com and submitted my price quote. For the car I wanted,… a WRX premium edition, they definitely gave me the best price and experience. I really tried to use their quote to compete with every other dealer and could not find a better price anywhere, from LA, to Palm Springs, to San Diego, and to Ventura. Mitch, the internet sales manager, was really straight forward with me about everything, which I didn't realize until I wasted my time traveling everywhere. Try it for yourself, find the specific car that you want, submit your price quote on Edmunds to as many dealers as possible, and just sit back and relax. They will all get back to you, by email, and give you their best price. Mitch, will most definitely take care of you. FYI: No I don't work for the dealer.Like the car, hate the dealership
by puffzotty on 08/30/2009They lied about inventory, OTD prices, APR and services. I asked for OTD over email and this dealer gave me lowest price but when I got there they added 1000 for some insurance coverage which I did not want. They said they have plenty… inventories but when I went, there was only one car. I estimated my monthly payment will be around 400 before I went to the dealer but their estimate came out to be 500. I asked why and they added extended warranty/high APR. (6.9% for 60 month, even though Subaru had 3.9% promo and my credit is over 750) Now it's been over 4 month I still hven't receive my license plate yet, but no call. I went to DMV and found out that the dealer hasn't finished paper work. I called the dealer twice and left message but no call. If you have to buy a car from them, make sure you get WRITTEN DOCUMENT for EVERYTHING in VERY DETAIL.Great price, and sales people
by iwrx on 02/21/2011updated 06/04/2025My uncle and cousins had made all their Subaru and VW purchases from this dealership, so I stopped in to take a look since they were like 3 miles from my house. My salesperson Russell Csonka was very friendly and their wasn't that any… pressure to buy from him. He and his manager Mitch Atkins gave me a very comparable price from the best online quote I got, and they even got me the color I wanted by swapping with anohter dealer. Hardly any haggling or hassling on the price. I went in the next day when the car came in, and everything was set. Price was what we had agreed upon, no hassles, just signed, and got my new car. Also with the great price, he threw in the floor mats as an added bonus. I also thought I would mention Cy since one of the reviewer kind of gave him a bad review. He was also very nice, and he did try to sell me a lot of options to add in, but that's just his job. That's just normal and comes with buying a new car. No big deal. Once I decided what I wanted he took care of it with no hassles.Great Experience
by aubrey1 on 04/14/2011updated 06/04/2025After a long weekend of being jerked around by different dealerships, I was thrilled at the level of attention and service I received at Timmons Subaru in Long Beach. I got the car from Gary Colfack, who was such a joy to buy from. He… answered all of my questions honestly, was kind and courteous, and made the entire experience (usually emotionally wraught) a real pleasure. I will definitely be recommending Gary and Timmons Subaru to anyone I know looking to buy a new car!
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Subaru Outback
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