Spreen Honda
Customer Reviews of Spreen Honda
Best car buying experience yet!!
byon 06/29/2015
My husband and I purchased a used 2010 Honda civic, our sales person was Vu Ton-that. He was so helpful and so considerate of our wants and needs. He was very patient with us and just went above and beyond for mky husband and I. There was absolutely no pressure in getting us into a car we couldnt afford, no pressure at all. We had an awesome finance guy, Ryan Peña. He worked the numbers and got us a great rate and great price with added bonuses. Such a great experience. I loooove my car!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
love my pilot
byon 06/01/2015
When I went to spreen Honda I didn't think it was possible to get a new car other dealerships turn me away because my trade I work with the sales lady Elena she did all she could to help me get into the pilot I wanted for a long time. I recommend Honda to everyone
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
False advertising on Internet STAY AWAY FROM THIS PLACE
byon 05/22/2015
Spleen Honda advertises on Internet a specific car with specific price. When I visited them, they could not find that car. When I inquired further, they said the car is in the body shop for 2 weeks and price of the car will change. When I asked to speak to a sales manager, frank intercepts the call, not a manager. I was not given the opportunity to speak to a manager. So why is Spleen Honda advertising a specific car at a specific price when the car is not available for sale and the price is not even same. This is called false and misleading advertising. Not a very professional way to do business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Poor experience trying to buy based upon promo
byon 04/22/2015
General Manager "Owner" wrote us an offer with lots of incentives. Guess what? Not really. We called to ask if there were specific models in stock - "Yes! There are three colors!" Guess what? None of any kind. Would you be interested in a higher trim level if we'll match the price? Guess what? They didn't. We micturated away five hours with this [non-permissible content removed], because during it all, they promised uphold the promo letter. When it came time to sign - Guess what? They had the stones to ask us to sign blank pages, without seeing the rest of the documents. It having not been our first rodeo, we walked. The next day, another "GM" called - and after hearing about our experience, well, he couldn't be bothered to call back. I kid you not, his excuse was that he was visiting his mother in the hospital. Good cripes - even if true, I'd hope that an executive of any stripe would be able to continue the conversation. Stay away - these folks not only seem to have difficulty with their printed offers, moment-to-moment assurances, but even with their nonsensical reasons for being unable to carry on a conversation. Here's a quote from Jeff S, Owner and GM: "...You treat my staff with total disrespect and your welcome to shop elsewhere." Hey Jeff - [non-permissible content removed] - it's "you're"... And trust me, I will.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Awesome staff, Amazing customer service, Thank you Vu Tonthat, and Eddie
byon 03/30/2015
Absolutely amazing personnel, I can say enough about the staff at spreen. I drove myself there from the High Desert for this reason, yup that's an hour drive, but its all worth it. I don't know how but these guys are able to give you the best price around, other dealers can even come close. Seriously shop around then ask Mr. Tonthat to beat it and he will. I highly recommend my sales person Vu Tonthat , he went above and beyond, this dealer has no pressure tactics at all. Seriously I said no add ons and the guys just gave me a flat vehicle only price, in the end added on bumper to bumper coverage and maintenance coverage at my request these guys make it so easy. Mr. Tonthat and Eddie the finance manager are GREAT !!!!! Thank you guys. One loyal honda customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Deal!!!
byon 03/17/2015
I am a returning customer of Spreen Honda (having bought several cars from Spreen) and looking to upgrade our CR-V E-XL Navi to CR-V Touring couple of weeks ago. Vu Tonthat was helping us and he was very knowledgeable about the CR-V and tried to help us find the right one (none available then). Finally, after a week, he located couple of CR-V Touring (both 2WD and AWD). The price Vu quoted us was so incredible that we desired to get AWD instead of 2WD; no negotiating was necessary (beat all the internet pricing I had gotten) other than asking for better trade-in value and better financing term (Spreen was able to meet both).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buy of Chevy Silverado
byon 02/28/2015
I purchase a truck from this dealer a silverado and I have a good deal Anthony Martínez and Uriel medinaENGLISH We purchase a chevy silverafo from spreen honda anthony martinez and uriel medina they gave me good service and I got very good information, we are very happy with the service we got. Also they called us to ask how we felt after the purchase thank you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The lowest prices than any other dealer
byon 02/19/2015
This is my second Honda from Spreen. They offer the lowest prices. Of course, they try to upsell you when you're there, but which dealer doesn't? It's part of the auto business. I never felt pushed to buy something I didn't want. There were no hidden charges and felt they were transparent with me at all times. God willing I would buy from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Staysi Valencia, John Awabdy, Anthony Martinez
byon 02/16/2015
Just bought a new Honda Fit. The sales people were all friendly and gave us a good price to fit our limited income! Best wishes to Staysi, John, and Anthony!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Rocky beginning, smoother ending update
byon 02/06/2015
After talking to many employees and leaving many reviews, Spreen came through with their original agreement made by sales and are honoring their "spreen advantage" by purchasing a century extended warranty of same value etc... I have yet to receive the refund on the original extended coverage that was cancelled and will leave more stars once that is finished. thank you Spreen for following through.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
2013 ford fiesta
byon 02/05/2015
I purchased a Ford fiesta. I was able to get financed with no problems, when previously I had not been able to without a cosigner.. only disappointment was that I came to the dealership with the online price and the price was no longer available. But overall it was a great experience with Anthony Martinez he was very helpful and tried to get me the best deal. Very p great customer service from him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My honda civic is awesome
byon 01/23/2015
I just bought my car for Spreen honda my consultant was Anthony Martinez . I had the best customer service experience and the process was very fast. Family friend and everyone go to Spreen honda and buy your car there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
High Praise for Giovanni Orlando and Service Dept
byon 01/18/2015
This is the third Honda Civic EX-L I have purchased, and the second from Spreen. For my 2015 purchase, sales person Giovanni Orlando was exceptional: professional, knowledgeable, helpful, thorough and a true gentleman. Finance Manager Ulaina Clark was a pleasure to work with as well. Since 2009, the Service Department has always been top-notch: friendly, helpful, respectful, resourceful, and never trying to oversell services to the customer. They are the reason I keep coming back to Spreen. (And my car was beautifully detailed before I drove off in it!) Having to re-do/re-sign paperwork for a dealer error in price (not in my favor) was not a highpoint.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 11/08/2014
My husband and i have been searching for a 2013 Acadia SLT we had a bad esperiance at Rally's Chevrolet in Palmdale,Ca. We kept on searching for other dealerships and finally found what we were looking for at Spreen Honda.My husband called to make an appoinment and we got referred to Michael Gama he guided us through the sales process and had good knoledgement about the vehical,we left very satified with our purchase and i will recomend Michael Gama to friends and colleagues.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome customer service!!
byon 09/01/2014
I just bought a new Honda Fit from Vu. Great price and knowledgeable person. He guided me through the whole sales process and was upfront about everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
It is a Tricky Dealer, Do not buy a car at this dealer
byon 08/31/2014
It is a tricky and liar dealer. On-line invoice price is a cheat price. The dealer does not have the invoiced car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Go To Another Dealer!
byon 08/05/2014
NO STARS!!! Very Poor! (The post made me give one star that they don't deserve!) We have bought many cars and have never encountered such lying manipulative sales tactics. Don't waste your time. They leave people sitting for hours in uncomfortable chairs in an uncomfortable sales area, lie to rope you in and change their story when you are ready to sign papers. Even worse is that the lies came directly from management. We walked out after hours of sitting. They are the worst ever!!! Don't waste your time. They are [non-permissible content removed]. Their sales tactics are horrible! GO TO ANOTHER DEALER!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Love My Honda
byon 07/15/2014
I got my new Accord from Dennis at Spreen Honda. I had some bad experiences at other dealers, but he was really mellow and didn't try to push me into buying when I wasn't ready the first time I went there. Stephanie did the paperwork and she was super nice also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
LYING CHEATING YELLING!!!
byon 05/17/2014
Brace yourselves for the story from hell and it is all true! Today I drove over 2 hours to see a car at this dealership. When I arrived I was not greeted and after speaking briefly with a person in sales was shown their selection of the type of car I was looking for. I made sure to make clear to the salesman the price range that I needed the vehicle to be in and exactly what I was looking for. When I asked him for the best price, he would not negotiate nor would he talk with a manager about making a deal. My spouse and I left, surprised at the rudeness. We decided to call and speak to another person later that evening because we had traveled so far. With the warm reception we had over the phone and being told that the price could already be brought down we decided to go back. Biggest mistake. We were introduced to a gentleman who said that he was the sales manager. He apologized and said that he would be working with us as soon as he was done finishing up a sale with someone else. After 20min he came back. He wasted 30 min of our time driving around and around the back lots looking for a car before remembering that he had sold it a little while ago. We were very upfront on what we were looking for and wanted to spend. We went inside. He then said that he was able to get the price of the cars from $14,900 to $13,900 and the other from $14,300 to $13,400. When we said that it was too much for us he said that he could get the price down on the lower one to $12,995. However, when we asked for the out-the-door price he was not able to give us an amount. He would only give us a large and vague range. This was strange so we left. Before we were out of the parking lot he came out and kept talking to us. We pointed out that it was late, but he assured us that it was no problem and was completely fine. He still refused to give us the final price and kept us standing around for 30-40min waiting for him to give us a number. Finally we discovered that he was NOT a manager, and that he was hiding from us (LITERALLY!) behind a counter in the sales office. In the meantime, another employee who works in financing walks up to us and starts yelling that they are closed and wants to know what we want. When we try to explain that we are waiting for the total price on the vehicle we were going to purchase and had been waiting for over half an hour, he starts yelling about the price and starts quoting prices much higher than what we had been told. Finally the real sales manager came out looking filthy and rudely tells us that the amount we were told was wrong and implied that we were liars. We tried to explain the amount that we had been told and that all we wanted to know was what the final price would be, however he refused to listen and kept yelling that the final price was higher. The sales man who lied about being a manager then changed his mind and said that he had not offered us that price. After practically screaming at us, and giving us the rudest and most disrespectful treatment we had ever received, we were able to leave. WORST EXPERIENCE EVER!! NEVER GO HERE!! There is even more to this story but the website wont let all of it in. I felt sick in the pit of my stomach all the way home! I have never been treated this AWFUL IN MY ENTIRE LIFE!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Right hand doesn't know what the left hand is doing
byon 02/03/2014
After they made me commit to a specific date/time for me to make the 60 mile trek there to see the CPO Pilot I was interested in supposedly under the guise of needing to have the vehicle ready for me upon my arrival, not only did I have to wait 20 minutes for a salesperson, but they couldn't even locate the vehicle I came for! --and when they finally did, IT HAD A FLAT TIRE!!! --READY, [non-permissible content removed]! I came on a Sunday and of course service was closed, so I had to come back another time cause I have nothing else to do with my time but make a 60 mile trip to a car dealership --and by the time I was able to go back there again, they sold it! Thanks for nothing! Oh, and btw, the GM/owner Jeff Spreen does nothing more there than lend his name to the place --attempting to contact him directly will only get you passed off to one of his underlings
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Horrible service
byon 01/15/2014
Service was bad. Brought in proof of the price but they would not honor the price because the MSRP was incorrect. Eventually after hours of arguing and telling them I was going to take legal route, they honored the price, but still made me buy the security package on the car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments