Bob Stall Chevrolet
Customer Reviews of Bob Stall Chevrolet
Review type:
Our new vehicle
Our new vehicle
by Moji Austell on 05/23/2025Our sales associate was very helpful, polite and knowledgeable! He took interest in us and listened to what our needs were regarding a vehicle and got us the best vehicle! We are very happy and will recommend him to all our friends!Thank you so much for your kind words, Moji! We're thrilled to hear that our sales associate provided you with helpful and personalized service at Bob Stall Chevrolet. It's wonderful to know that you found the perfect vehicle that meets your needs. We truly appreciate your recommendation, and we look forward to welcoming you and your friends back in the future! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Great help from Rony at sales
by Luis Ga on 04/07/2025updated 04/14/2025He helped me get what i wanted. Thanks RonyThank you, Luis! We're thrilled to hear that Rony was able to help you get what you wanted. Your satisfaction is our priority at Bob Stall Chevrolet. We appreciate your feedback and look forward to seeing you again! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Mr. Eric Jackson
by Eric Jackson on 04/07/2025updated 04/14/2025Guillermo was very accommodating, professional, and met all his commitments. 5-star treatment!Thank you, Eric! We're thrilled to hear about your positive experience with Guillermo at Bob Stall Chevrolet. Our team strives to provide exceptional service, and it's great to know we met your expectations. We look forward to assisting you again soon! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Car
by Adriana on 02/21/2025updated 02/28/2025Good experience no pressure to purchaseThank you for your positive feedback, Adriana! We're thrilled to hear that you had a good experience at Bob Stall Chevrolet and appreciated the no-pressure approach. We look forward to assisting you again in the future! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Great purchase experience
by William on 12/20/2024The team at Bob Stall was excellent. They were professional, understanding, and really worked hard to get me into the right car for my needs and wants. Great job!Thank you so much for your kind words, William! We’re thrilled to hear that our team at Bob Stall Chevrolet was able to assist you in finding the perfect car for your needs. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Bob Stall
by Pete Todd on 12/19/2024Great customer service. Had an oil change and everything was handled very professional. Very friendly atmosphere.Thank you for your kind words, Pete! We're thrilled to hear that you had a great experience with our customer service during your oil change at Bob Stall Chevrolet. Our team strives to provide a friendly and professional atmosphere, and we're glad it showed. We hope to see you again soon! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Hassel free and honest
by puliswifey on 10/29/2024I liked that this dealer didn't try to upsell me on pointless things I don't need. My car is everything I need and I absolutely love driving it. Alan really made sure I was taken care of.Thank you for your kind words! We truly appreciate your feedback. It’s great to hear that you love your new car and that Alan provided you with excellent service at Bob Stall Chevrolet. We strive to offer a straightforward and enjoyable car-buying experience. Enjoy driving your vehicle, and we hope to see you again soon! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
My truck makes a terrible noise
by Gman347 on 10/22/2024updated 10/29/2024I have brought my truck in multiple times to fix this terrible noise that is coming from the brakes. This was 4th time I bought in my truck and it still makes a really bad noise that is very loud. The mechanics say they can hear anything… but everyone else can. I wouldn’t recommend this place to anyone. And for the little work they did I waited way too long even with an appointment.Thank you for sharing your experience with us. I understand your frustration regarding the ongoing brake noise issue with your truck. I appreciate your feedback and want to ensure that your concerns are addressed. I encourage you to reach out to me directly at Bob Stall Chevrolet so I can assist you further and work towards a resolution. Your satisfaction is important to me, and I want to meet your expectations. Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Oil change and tire rotation
by 17Tahoe on 10/21/2024The customer service representatives are courteous, polite and friendly.Thank you for your wonderful review! We greatly appreciate your kind words about our customer service team at Bob Stall Chevrolet. It’s our mission to provide a friendly and courteous experience, and we're glad to hear that we met your expectations. We hope to see you again soon! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Excellent Experience
by Steven M on 10/03/2024updated 10/12/2024Working with Brad for my vehicle purchase was the best decision. He was friendly, attentive, informative and made my experience worthwhile!Thank you, Steven! We're thrilled to hear that your experience with Brad at Bob Stall Chevrolet was so positive. Providing friendly and informative service is what we strive for, and it’s great to know we met those expectations. We look forward to assisting you again in the future! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
New Car
by K. .Hop on 12/14/2023Great experience, I recommend going to Bob Stall Chevrolet in La Mesa if you want to have a smooth transition to your new carThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Corvette C8 Purchase at Bob Stanley Chevrolet
by Jcgreen on 08/02/2023Bob Stanley is our sales person. Bob is an extremely high integrity man. He is a major asset to any team and it was my honor to purchase my new C8 Corvette from him. When I purchase any new Corvettes in the future, Mr. Stanley will be my go… to sales professional..The dealership did a good job and our finance manager was a pleasure to do business with due to her sparkling personality and efficient execution of the paperwork side of the purchase. Thanks also go to the Corvette Concierge for helping me throughout the waiting period. ClickReviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Unfulfilling
by CalebBP on 04/20/2023I have been a loyal customer of Bob Stall Chevrolet since 2017 when I purchased my 2016 Chevy Impala from them since that time there’s been a few things here and there that happened regarding the vehicle but all were fixed with grace.… When we purchased our vehicle from Bob Stall she had aprox. 31,000 miles on her. We purchased the extended warranty that Bob Stall offered as well for extra protection. Well recently something regarding the transmission happened and we just had to pay a little over 6K for a new one labor etc. however we honestly thought we still had a warranty that we purchased threw the dealership. However we didn’t since we were about 6k over the warranty miles No big deal right? We paid to have a new transmission installed. However this experience has definitely turned me away from Bob Stall. The communication during the process was subpar at best. Not to mention paying out of pocket for a rental car for almost a month when we were given a different timeframe when everything was agreed upon. I’ve referred countless other service members to Bob Stall however I don’t feel comfortable doing that anymore seeing as we purchased a vehicle from them that we personally only put aprox. 81k miles on and unfortunately I am just not comfortable referring individuals to a place that sells cars with a life span so short. I likely will not return to Bob Stall for any future work as this entire situation felt unfulfilling. My original appointment was to get an oil change and have my brakes inspected as they were making unsavory noises. However the transmission going out had my car in the care of Bob Stall a few days before that scheduled appointment. With that being said I reached out to my service advisor towards the end of the transmission install to remind them of what my original appointment was for, an oil change and my brakes. Well I got the car back transmission seems fine however the brakes were still extremely loud like nails on a chalkboard. So once again I have to take time out and make yet another appointment probably at another certified Chevy dealership to actually have my brakes assessed. They also stated that they rotated my tires during my oil change however upon inspection “because they are marked” my tires had not been rotated. It was just an overwhelming situation that left a bad taste in my mouth. I wish the business the best of luck but me and my family won’t be back.Thank you for taking the time to share your recent experience at Bob Stall Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Not the best service
by Sean Aaland on 03/28/2023Dropped my truck off for a check engine light on Tuesday morning. Told the advisor I needed my truck by Friday afternoon for work, depending on the extent of the repairs. I regularly called to check up on my vehicle, but they didn't even… use the code reader until Thursday afternoon. I didn't get the call on what needs to be repaired until Thursday evening and then was told repairs should be done Friday before I need my truck for work. I then called Friday morning to make sure it was on schedule, but advisor needed to double check and call later. I wasn't called back until my wife was already driving me over to pick up the truck. When I arrived, I was told the brakes were still being worked on and it wouldn't be done on time. It is just frustrating that I dropped the car on Tuesday, and it took two days for the code reader to even be used on my truck. On top of that, the repairs started Thursday afternoon and only took a few hours. If they weren't over booking services and my repairs were started sometime Tuesday or early Wednesday it couldn't easily been done on time. This is the third time I have come in and the services have been over booked. Last time was a simple oil change and my advisor told me my time slot was triple booked due to app/website/phone systems not all working together. A simple oil change, I had to be taken home and had to pick up my vehicle the next day. Now that I know my extended warranty is up I probably will not come back to this dealership for any services.We apologize for the inconvenience you experienced with our dealership's service department. We understand that you dropped off your truck on Tuesday and were hoping to have it repaired and ready for work by Friday afternoon as you had requested. The technician did preform a substantial amount of work on your vehicle for a total of 7.5 hours and our goal is always to get the vehicle back to you as quickly as possible but we do need to ensure our technicians have enough time with the vehicle to ensure the services are completed to the highest standard. Unfortunately, we were unable to meet your expectations and we will speak with our team to ensure that we are effectively communicating timelines with each of our customers in the future. Thank you for your feedback because it provides us the opportunity to improve our services in the future. Please do not hesitate to contact us if you have any further concerns or questions. Sincerely, Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
Great Car Buying Experience
by PamelaH on 01/31/2018I was not planning on purchasing a new car, had many things going on in my life, and the ease and options provided to me by this dealer made this a great experience. I would recommend anybody to this dealer. I worked with Jon, there was no… pressure, showed me my options, showed me a few choices, let me test drive a few cars, and encouraged me to look elsewhere to be sure I was would be satisfied! The experience between this dealer and others was night and day. Highly recommend purchasing your car here. What I also discovered was in this process that many Chevrolet cars have high ratings as far as "bang for the buck". This and Jon's ability to take what was a stressful situation and removed the stress from it led me back to Chevrolet.Useless service department
by phdatsun on 11/21/2017The service department here is terrible. 2 times in a row now I have had problems. I purchased a new 2015 silverado here which will be the last vehicle i will ever purchase here. I made a appointment for my first oil change and I had a air… leak in my door they were supposed to look at and fix. It was supposed to take an hour. After 2 hours I start asking and they tell me they need more time. after 3 hours I am told sorry but the person who wrote you up went to lunch and there was some confusion and a delay. I ended up wasting a half a day here for an oil change as they didnt fix my door leak. I took time off work to get this taken care of and it was a waste. So about a year later today I schedule my second oil change and a recall. It is supposed to take an hour. I get there and they tell me an hour and a half. After waiting for 2 hours I ask when my truck will be ready. I am told it has not been started yet and at least another hour. No one was even going to tell me there was a delay I could have been there all day if I didn't get up and ask. I left with no work done as I had to go back to work and will never return to this dealership for anything. This is 2 times in a row I have made an appointment taken time off of work and have gotten terrible service or no service.Oil service, clay cleaning.
by Davefme on 04/11/2017updated 04/24/2017The quality of the work, friendly staff. The only issue that I had was a bit of a lack of communication on the status of the work being done. I had to call in most of the time and never really had a clear idea of when my car would be… ready for pick up. I didn't mind them having it as long as they needed it, I would just like to have firm dates as to when it will be ready is all.Thank you for your feedback. We will share you comments with our team. Please don't hesitate to contact us if you would like to further discuss your visit. Sincerely, Eric Beyer, Shop Foreman, EricB@BobStall.com
Awesome Experience
by Todd2017Vette on 04/18/2017This experience was like no other. I bought the car with out even stepping foot onto the lot before I was there to pick it up. The sales team was amazing. The team of Ignacio O. and Mike G and Mike L, worked this deal like no other.Thanks for the fantastic review, Todd! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Sincerely, Dave Olds, Sales Manager, davido@bobstall.com
Chevy 2017
by Alexchevy2017 on 04/07/2017updated 04/18/2017The dealer and manager were totally helpful. They made my first lease a great experience. It was stress-free and I came out very happy.Thank you so much for leaving this amazing review. We are happy to hear everything went well for you. If you need anything else, please don't hesitate to contact us. Sincerely, Dave Olds, Sales Manager, davido@bobstall.com
Best place to buy or lease a car
by Janet2448 on 04/15/2017I have driven over 2 hours from Victorville to the San Diego area for years whenever I need a car. 100% credit to Jenni Kendall and Tanya Charles. They make buying or leasing a new an awesome experience. The one day trip is well worth the… overall long term reward. Best customer service treatment I have ever received EVER. I tell all my family, friends and coworkers who need a car to go to Bob Stall Chev. But be sure to ask for Jenni Kendall by name.Janet, we love hearing from our customers so thank you for taking the time write this glowing feedback. Congratulations on your purchase! It's wonderful to hear that Jenni and Tanya were able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any other questions, please feel free to contact us. Best regards, Dave Olds, Sales Manager, davido@bobstall.com
Bob Stall
by Zeyad_raof on 04/13/2017Bob Stall dealership are Friendly and their service is professional and the the quality of work performed on my vehicle was very good.Thanks for the great review! We are happy to hear we could provide you with a positive service experience. We look forward to working with you again. Best Regards, Eric Beyer, Shop Foreman, EricB@BobStall.com
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Equinox EV
Thank you so much for your kind words, Moji! We're thrilled to hear that our sales associate provided you with helpful and personalized service at Bob Stall Chevrolet. It's wonderful to know that you found the perfect vehicle that meets your needs. We truly appreciate your recommendation, and we look forward to welcoming you and your friends back in the future! Thank you, Rebecca Coates-Lapidario rebeccac@bobstall.com 619-460-1311
by Bob Stall Chevrolet on 05/23/2025