Norm Reeves Honda Superstore Irvine
Today 9:00 AM - 8:00 PM
Customer Reviews of Norm Reeves Honda Superstore Irvine
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The following reviews are more than two years old. They are not included in the overall rating.
388 sales reviews
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Doesn’t follow through, return calls or attempt to fix issue
by Unhappycustomer on 01/05/2019Leased a Honda Pilot and turned in a lease. They said they would take care of the mileage overage on my turn in. My account is past due. Honda Pilot has issue with the infotainment system crashing randomly. They won’t return my calls to… have them diagnose the problem. I’ve had the issue from day one. Regret ever leasing the Honda Pilot and don’t recommend ever going to Norm Reeves dealership. People there aren’t helpful.Bought a Preowned CRV
by SusanWhiting on 01/01/2019Kayvon spent 1 hour with me trying to find a red 2019 CRV and he drove to Huntington Beach to pick it up. Unfortunately I saw the color in person and didn't like it. He pointed at a CRV in the preowned section he showed me earlier and I… ended up going with that one. I know how much trouble he went through to get it but he got it and made me extremely happy. I recommend this dealership even more now. I explained to Kayvon how I was treated at the Rancho Santa Margarita Honda and he assured me he would treat me with the utmost respect and that he did. Great Job Kayvon keep up the great work!Great Job
by Kaveh on 12/31/2018I came in to turn my lease in early because I was over miles and Kayvon really helped us out and put us into the beautiful Honda Clarity. If you come into Norm Reeves Honda Irvine ask for Kayvon he's funny and truly cares about his… customers.Keep their promise
by Ron on 12/23/2018The dealership emailed me a very competitive price for a new Honda Pilot. They kept their promise and their staff ensured we go through an excellent buying experience.Good car purchase experience
by BVAHAB14 on 12/22/2018We had a great experience in leading a CRV Honda from Norm Reeves Honda at Irvine CA with a super great and experienced person, Sebastian Kavoosirad. He was wonderful and answered all our questions with patience and offered best choice… based on our situation. I highly recommend this store and Sebastian to buy or lease a car.Honda Clarity from Norm Reeves Irvine
by MaxKarim on 12/18/2018Max was very friendly and helped me and my family. Loved his personality and friendly demeanor. Would recommend him to allGood, friendly service!
by BrunoRMenezes on 12/17/2018I was very happy with the service I received. Max, Nader and Sam were very helpful and provided the information I wanted before my wife and decided on buying the car. All in all a good experience!Friendly Patient Staff
by Esalazar89 on 12/06/2018Ray at Norm Reeves worked with us well past closing time to make sure we got the deal we needed. Really appreciated his professionalism and knowledge of the car but most of all his patience as we explored all the options and made a… decision. He was friendly throughout and helped us process our decision from beginning to end. Thanks Ray!2018 Accord Hybrid
by lancemac231 on 11/27/2018My husband and I were in the dealership a few weeks back and were in to trade our acura and get a hybrid accord. We didn't really know much about the Hybrids but after one 7 minute test drive Kayvon detailed the difference between our… current Acura and the Hybrid Accord. Needless to say we bought the car and were out of the dealership within 2 hours. Our finance manager Omar was very nice and new we were in hurry to get out quickSalesman Kayvon
by MariaCasta on 11/27/2018I came this past weekend with my husband and he was looking for a CRV. We had no idea there were so many different models to the CRV and Kayvon broke down each model and the difference between each. We haven't made up our mind whether to… buy yet because our lease isn't up until next November but I will 100% recommend everyone and anybody I know to go to Kayvon to purchase a vehicle. Most dealerships Ive been to have had salesman that annoy us and make us feel uncomfortable but not him. Thanks Kayvon.Bought 2018 Accord hybrid EX
by JamesPeng on 11/13/2018Compared price through edmunds, Norm Reeves give me the lowest price. I was doubt I can really get the deal as good as it's listed, but I did! Scott thanks you, I did have good experience this time compare 7 years ago with my old car.… You are the best!Best car buying experience of my life!
by dmauladad1 on 11/01/2018I drove from San Diego to Irvine just to work with the Norm Reeves Irvine Honda group. My experience was flawless and the fastest car buying i've ever had. I have been leasing cars for over 10 years and this was the easiest experience. No… wonder they are the #1 Honda Dealership in the US!Zayd Yunus
by Honda123 on 11/01/2018Zayd was very friendly and helped me and my family. Loved his personality and friendly demeanor. Would recommend him to allNice customer experience
by TimL008 on 10/26/2018Abraham did a great job! Very friendly and always helpful.Excellent service.
by A01152282 on 10/10/2018I had an amazing experience with them. Our salesmen Edgar G was very helpful and easy to talk to. He had patience and explained everything so I could understand. As a first time car buyer I will definitely consider coming back for future… purchases.Great Car Purchase Experience!
by Homes2019 on 10/10/2018Alex Nazer was the most knowledgeable and helpful sales person I talked to. I bought a 2018 1.5 EXL Honda Accord after three weeks of talking to Honda Dealers in LA and Orange Counties.He explained how the car operated including satellite… radio, Stereo, set up garage remote and answered all my questions.My wife is buying a new car from Alex Nazer in 2019 and you should also! Thanks Alex! Your the Best! Charles B. HensleySatisfied buyer
by c394157 on 10/04/2018I purchased two cars in 2015 and came back and bought another car this year. Great sales people at this dealership especially a young gentleman by name Zayd.Honda Civic Purchase
by DSVT2007 on 10/02/2018Christian Cruz was very helpful with the sale on a new Honda Civic we purchased.Ask For Zayd!
by Shahin1 on 10/01/2018I came in in August to buy an HR-V. We had a small miscommunication at first regarding the timing. I expressed my discomfort but he handled it in a professional way. I ended up coming back to buy two more HR-V's for my company from him… because he is a great guy to work with. Easy, smart and fast. He is very friendly and unlike other salesmen. I plan on purchasing a couple more from him in October.David Salazar
by Lisalopez1 on 09/29/2018David Salazar is hands down the best employee you have. He is incredible. This is the third car my family has purchased because of David. His customer service is outstanding, he really cares.Honda clarity electric
by Lakersfan3424 on 09/29/2018Jessie Singh took good care of me and made the car buying experience easy. Highly recommended.
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- Chinese
- Spanish