Kia of Irvine
Customer Reviews of Kia of Irvine
Review type:
Easy process and no sales tatics
Always Perfect
by Reliable KIA on 05/23/2025Fast and reliable service!!!!Thank you for choosing Kia of Irvine, we appreciate your positive feedback!
Great experience & no pressure
by Nick R on 05/18/2025Our experience with buying a car with Michael at Kia of Irvine was surprisingly easy and no pressure. Michael worked with us over both days of a weekend, gave us honest advice, and was knowledgeable and able to answer our questions. Then… when we started working with Aydin for the financing both of them worked with us to make sure we were in our budget.Nick, we're delighted to hear that Michael and Aydin made your car-buying experience smooth and pressure-free at Kia of Irvine. Thank you for sharing this positive feedback! Enjoy your new ride!
Good Service
by Chris P on 05/20/2025Provided good servicing for my Kia Niro, made some helpful recommendations on fuel and maintenence.Should be a recall
by Moose on 05/15/2025Had the car in to have all the trim replaced. It shouldn't have been needed at all but Bradley made the repair pretty painless. So thank you!Moose, we're glad to hear Bradley made the repair process smooth for you at Kia of Irvine. Thanks for sharing your experience with us!
Best Service Ever
by Gmaclem on 05/10/2025Andrew explained in great detail about what they had done to service my vehicle. He had my vehicle washed before it was delivered to me by Andrew himself. I have owned 3 Kia vehicle and absolute love my Sportage!Gmaclem, it's fantastic to hear that Andrew provided such detailed service and went the extra mile for you at Kia of Irvine. We're thrilled you're loving your Sportage! Thank you for being a loyal customer!
Absolutely amazing at Kia of Irvine!
by David C on 05/14/2025Every time I went to this dealership, the service was absolutely impeccable. I even had the fortune to get Brad Brooks each time. He was personable, knowledgeable, attentive, professional. Exceeded my expectations by miles. After he gave me… advice on my car's issue, he offered a shuttle for me to wait for the repair back home instead. Then he had a driver, Roger if I remember his name right, who was awesome, come back to pick me up after my car was ready. I could not be any happier with everything. I absolutely recommend Kia of Irvine! Thank you so very much, Brad and everyone at Kia of Irvine!David, we're delighted to hear that Brad and the team at Kia of Irvine exceeded your expectations with their impeccable service. Thank you for recommending us, and we look forward to serving you again in the future!
what I needed, nothing more
by tbirvine on 05/08/2025Fast service and didn't try to upsell me to other things.This review is so appreciated! Thank you for choosing Kia of Irvine.
Drove past two Kia shops to get here
by Steve on 05/09/2025Knowledgeable, courteous and efficient.Steve, thank you for sharing a positive review of Kia of Irvine!
Service
by David Lee on 05/07/2025Look for Daniel – he’s the one who will take care of you with full commitment and attention to detail. Daniel is genuinely kind and his warm personality and strong sense of responsibility make him someone you can rely on without hesitation.… Whether it’s your first time or you’re a returning customer, Daniel treats everyone with the same level of care and professionalism.David, thank you for highlighting Daniel's exceptional service at Kia of Irvine! We're delighted to know he made your experience so positive. We appreciate your support and look forward to seeing you again!
Best Kia Service Dept in OC
by Inez on 05/07/2025This is my first time using Kia of Irvine service dept, Andrew, and I have to say the experience was top notch out of all the Kia service departments I’ve dealt with. They not only get you in on time but they offer a complimentary wash if… you w oh of like one. As well as they’re very communicative with what’s happening with your vehicle. My kids have been using them and even bought a car through them.Inez, we're delighted to hear that Andrew and the Kia of Irvine service team provided you with such a top-notch experience. It's great to know our communication and complimentary services made an impression on you. Thanks for choosing us!
Kia service
by Erica G on 04/28/2025Always a good experience at the Kia Irvine location, specifically when working with Bradley in service. He’s always so sweet and helpful I love it!Erica, it's wonderful to hear that Bradley and the Kia of Irvine team have consistently provided you with a great experience. We appreciate your kind words!
5 stars
by Jack Tri Nguyen on 04/30/2025Just purchased a Kia Sportage SX from Kia of Irvine and had a great experience. Mahmoud was my salesman professional, responsive, and no-pressure. He made the whole process straightforward and handled everything with transparency. The team… worked efficiently, respected my time, and delivered on exactly what was promised. If you’re looking for a dealership that keeps things honest and hassle-free, Kia of Irvine is worth checking out. Ask for Mahmoud!!Jack, we're delighted to hear that Mahmoud and the team at Kia of Irvine provided you with a straightforward and easygoing experience. Thank you for sharing your positive feedback! Enjoy your new Kia Sportage, we wish you safe travels ahead!
Shuttle Service appreciaed
by Leigh on 04/28/2025Have had issues in the past with lengthy repairs that weren't close to the estimates given. This service was within the time estimated and I appreciated the shuttle service with I had not been aware of in the past. Amanda was great.Leigh, we're glad to hear that this service experience met your expectations and that Amanda took good care of you at Kia of Irvine. Thank you for sharing your feedback!
Best service ever with the nicest people
by Sue V on 04/26/2025Everyone there was so pleasant and serviced my car without a hitch. The pricing was good and what they quoted me over the phone Love the waiting room also very nice with even free snacks .Waiting went by quickly . They even washed my car !… Thank you Kia of Irvine !Sue, we're delighted to hear that you had such a pleasant experience with us at Kia of Irvine! It's great to know our team met your expectations and made the wait enjoyable. We appreciate your feedback and look forward to serving you again!
Im Forgotten
by VeryUnimpressed on 04/21/2025I must have been the last to arrive, cause I was the last to leave. Lunch was more of an interest than finding me. Also I returned to the desk a second time to purchase parts, and one guy wouldnt transact, he had to find the other guy- who… was nowhere to be found. Must have been lunch. So I just left.I'm sorry to hear about your experience. It sounds like we missed the mark on providing attentive service during your visit, and I apologize for any inconvenience this caused. We appreciate your feedback and are committed to improving our customer service efforts moving forward. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Dennis Weaver - General Manager - dweaver@kiaofirvine.com
Treated me well
by Moe R on 04/23/2025At my car towed to key of Irvine when it broke down on the side of the road. My service advisor, Andrew, was easy to work with. Very straightforward, without trying to upsell. The parts were in stock locally and the repairs are made within… two days.Moe, we're glad to hear Andrew and the Kia of Irvine team made your repair experience smooth and efficient. Thank you for trusting us with your vehicle!
Reliable and Great Communication
by Trish C on 04/22/2025Danny has been helping us with all our car needs and has been awesome to work with. He always makes sure we’re taken care of from the details of the car work to getting us a loaner car. He’s great at communicating and setting reasonable… expectations so I know how to plan my day. He goes above and beyond for the people he works with and I know the job will get done and get done right. Thanks for your help Danny!Trish, we're delighted to hear that Danny has been providing such excellent service at Kia of Irvine! It's great knowing he goes above and beyond for our customers. Thank you for sharing your experience with us!
Great sales experience
by Ivan on 04/18/2025Came for a test drive and left with a new car the same day. James was very nice and helpful and we were able to strike a good deal. James was very knowledgeable despite the fact it was his 4th day on a job, we worked with finance team to… find the leasing option that worked out best for us. Would totally do it again.Ivan, we're delighted to hear that James and our team at Kia of Irvine made your car-buying experience smooth and enjoyable. Thank you for choosing us, and we hope you're loving your new ride!
Great service and attentive staff
by Michael on 04/19/2025I had a wonderful experience with the service tech Bradley at the dealership. He made sure to review all my concerns and accommodate any of my travel needs should things take longer than expected. He was in constant communication with me… from the beginning to the end of car service.Michael, we're delighted to hear that Bradley provided you with such attentive service at Kia of Irvine. It's great knowing he kept you informed and addressed all your concerns. Thank you for sharing this positive experience!
Andrew at Kia was Amazing
by Aaditya on 04/17/2025Wanted to say that Andrew has been taking care of me for the past 2 years, he has treated me really well and is the nicest guy. He is the best customer agent I have seen out of all dealerships and has earned my respect.Thank you for sharing your experience with Andrew at Kia of Irvine! We're delighted to hear that he's been providing exceptional service over the past two years. Your kind words mean a lot, and we'll be sure to pass them along!
The Best!!
by Debbie on 04/17/2025Honest and attentive to your needsThank you for your confidence in Kia of Irvine, and for your business. We are grateful to have you as a customer!
Nicholas, we're delighted to hear that Michael and Aydin made your car-buying experience smooth at Kia of Irvine. Thank you for sharing such positive feedback! Enjoy your new ride!
by Kia of Irvine on 05/28/2025