Tuttle-Click Mazda
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Customer Reviews of Tuttle-Click Mazda
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40 sales reviews
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Best Car Buying experience ever!!
by JamieHadley on 08/06/2015updated 10/21/2015Both Nick and JR where very friendly and worked well to help me get what I wanted. Customer service was amazing! I also found that I was not pressured to buy anything, which felt great. The moment I came on to the lot not one attacked me… either which was lovely.The Entire Experience was First-Class!!!
by CX3_Lover on 09/14/2015The entire experience was first-class. From my initial contact with Denise responding to my Edmunds.com price request through the loan process to walking up to my shiny, spotless new car to drive home, I felt like I was treated as a VIP… customer. Denise was warm, friendly, and knowledgeable; I felt like I could trust her advice and never felt pressured - not the typical experience I hear from my car-buying friends!! The facility was clean and welcoming, too, which helped me feel like I was dealing with a trustworthy company that cares about maintaining a good reputation. JR handled my paperwork quickly and efficiently but with a friendly demeanor that allowed me to feel comfortable asking any and all questions about what I was signing. All these elements are crucial to a customer feeling like they are choosing the right company to work with. Total AAA+ ratings on all parts of the transaction. Thank you!!Mazda 6
by Yuvaraj on 09/08/2015I was made to wait the whole day but end of the day I was not disappointed being a first time buyer I got a Mazda 6. Thanks to Mazda turtle rock IrvineHi Yuvaraj, Thank you so much for sharing your recent 5 star sales experience with us here at Tuttle-Click Mazda. We would like to congratulate you on your new Mazda 6! Welcome to the Tuttle-Click family and we sincerely look forward to seeing you in our store anytime in the future for all things Mazda. Please let me know if I can make your experience even better! Sincerely, Shirley | shirley@tuttleclick.com
Great Experience!
by alicatron on 07/24/2015updated 08/03/2015Daniel was amazing. He was super helpful, and didn't come off as a "salesman." I felt like he was honest with me the whole time. He listened to what I was looking for, and worked with me to ensure I stayed in my budget.2015 Mazda 3 Lease
by mikewentink on 08/02/2015Willingness to match competitive offers. Brian also offered up a 2-month payment waiver from Mazda that had been just released the day of my purchase. He didn't have to do that.,Willingness to match competitive offers. Brian also offered… up a 2-month payment waiver from Mazda that had been just released the day of my purchase. He didn't have to do that.A+ Experience
by mcollins2618 on 07/02/2015updated 07/13/2015Daniel was fantastic at helping me get a sweet car. Knew my situation and made everything inclusive to walk out with a sweet new car. Took the time to sit with me and go over everything in my new car to truly get every feature out of the… tech package. Love everything so far!Great experience
by CX5owner2015 on 06/18/2015updated 06/26/2015Great salesman who was funny, knowledgeable and not pushy. Easy financing. Also got a great price. Dealership was flexible with my schedule. Thanks.Best dealership ever!
by AlisonPinuelas on 06/12/2015updated 06/22/2015J.R. was awesome! It was my first time going in to buy a car on my own and he made me feel so comfortable with the entire process. I never felt like he was being pushy or trying to sell me anything that I probably didn't want. He was… extremely knowledgeable and friendly. He made the entire experience so painless. I wasn't able to purchase the Mazda3 that I wanted on Friday night because it was already pretty late and it was after hours, so J.R. sent me home but assured me that he would have everything ready for me the next morning and he did. He was able to get everything approved and finalized before I even made it back down to the dealership. All I had to do was go in and sign the papers and it saved me so much time. I think I waited longer to have the car washed, but I didn't mind because it was worth it. I was also introduced to Tyler (service manager) who also seemed pretty knowledgeable. I know when my car needs to be serviced, it will be in good hands him and his staff.Awesome Zoom Zoom
by SweetMadza3 on 06/05/2015Carl was very helpful I wasn't sure if I wanted the sedan or suv. But after driving the Madza 3 I was sold. He gave me outstanding service. Also awesome finance dept. Excellent service from Nick and JR. Would definitely recommend. I almost… forgot Tyler in the service dept. helped me with questions regarding roof racks very nice guy. I'm sure I'll be calling him soon.Excellent Experience at Tuttle Click Mazda!
by Lisa_R949 on 06/04/2015We were greeted promptly & helped throughout the entire sales process. Carl even allowed us to bring a competitors car to the lot to finalize our decision. Mazda was the clear winner!Thanks to Tuttle Click
by pmr3 on 05/27/2015Entire buying experience was great. I have always got the information I wanted to make it happen. Everyone was respectful of their time and my time. I did not feel any pressure to make a decision. Denise and JR were fantastic to work with.… Thank you guys for making it easier to do business with. ,All the experience was great. I have always got the information I wanted to make it happen. Everyone was respectful of their time and my time. I did not feel any pressure to make a decision. Denise and JR were fantastic to work with. Thank you guys for making it easier to do business with.Mazda 3
by milburnn on 04/20/2015updated 05/05/2015Glenn Cooper was extremely helpful. I told him from the start what I wanted and he was able to get what I asked for without trying to upset me. Had he attempted to, I would have walked away period. Overall a pleasant car buying experience.Great dealership!
by rdhdscorp on 04/25/2015The salesman Jim was not pushy and answered all of my questions. I went in just to test drive, not buy, and he had no problem helping me even though there wasn't much in it for him. But in the end, after test driving two cars I walked away… a first time Mazda owner.Tuttle-Click
by Raul_1 on 04/19/2015Nick and Chris go above and beyond to treat customers like they want to earn your buisness. Nick and Chris are friendly, honest, professional and Tuttle Click should be proud of their representation. We are repeat customers and will… definitely refer friends and family looking for a Mazda to Tuttle Click!Great experience
by Mikah on 04/01/2015updated 04/13/2015The overall experience was so great. Everyone in the Mazda department were very friendly and helpful. Nick was the one that helped me with finding the perfect car. He was so nice and explained everything so perfectly. Sha was the one who… helped with all the paperwork and he was so great! This was my first time buying a car and both of them helped me understand everything before jumping into anything! Tuttle click is going to be who I refer all my family and friends to. This is what true customer service is about.LOVE my Mazda CX-5!
by KittyKelly34 on 04/02/2015updated 04/13/2015Chris & Denise from Tuttle Click Irvine were such a pleasure to work with. They REALLY went above and beyond to make my sale happen.Mazda CX5
by VBA on 04/02/2015updated 04/13/2015Carl was a great sales person. He answered all of our questions and was extremely knowledgeable of the vehicle. He made the car buying process effortless.5 Star Service at Tuttle-Click Mazda
by KMiers on 03/30/2015Denise and her team went above and beyond to get us the best deal and in and out in a timely manner. Didn't feel rushed or pressured in any way!Great experience
by TanyaAuggie on 03/21/2015updated 04/02/2015Everyone was really helpful, knowledgable, and patient while we were looking and very accommodating on the test drive and the whole experience in general was very pleasant. They made me feel comfortable deciding on the Mazda over the other… models I was looking at. Also great value over other models.Happy
by Goldbeb1 on 03/18/2015updated 04/02/2015I felt very little pressure to buy. I was asked what they had to do to earn my business and they did what I said. Simple transaction.It was a great time.
by Jay_Mac on 03/30/2015I was greeted right away and helped with what I needed. I very much liked the way the financing and money aspects were explained. Easy to understand.
About our dealership
Hello, Thank you so much for sharing your recent 5 star sales experience with Denise and JR here at Tuttle-Click Mazda. We are so thrilled to read your very enthusiastic review! We would like to congratulate you on your new car. Welcome to the Tuttle-Click family and we sincerely look forward to seeing you in our store anytime in the future for all things Mazda. Great username! Sincerely, Shirley | shirley@tuttleclick.com
by capistranoford on 09/14/2016