Tuttle-Click Ford Lincoln
Customer Reviews of Tuttle-Click Ford Lincoln
Review type:
CRV hybrid
There must be better out there
by kcw1 on 01/29/2009If you enjoy dealing with surly employees, you will love this dealership. I'm still waiting for a warranty part after a month.Excellent Dealership! Flavio Great Salesman!!!
by tonkaman615 on 03/15/2014updated 07/06/2025The sales experience was fantastic! Flavio was a pleasure to work with and did an excellent job! I felt he was looking out for my best interest, not just making a sale. He was extremely helpful and courteous. I looked into several other… Jeep dealers in So. Cal. and Tuttle Click was by far the best in service and price!!!Avoid servicing your vehicle here
by mss92620 on 03/07/2011updated 07/06/2025Was quoted $947.00 for a repair but had the same work performed by a different authorized Ford dealership for $493.00. In writing they stated other repair work needed yet the different authorized Ford dealership stated this work not… needed.Happy wife..Happy life
by Lasttry1 on 06/03/2014updated 07/06/2025My experience at Tuttle Click was very positive and impressed by the clean well designed sales floor and the efficiency of the overall transaction. Specifically, the seamless transition from car selection/test drive thru negotiation and… closing /signing paperwork. I left Tuttle Click feeling like I received a great loan for good value, good looking car with the features my wife wanted and a great warrant and maintenance package. Happy wife..Happy Life. Comparatively, prior to arriving at Tuttle Click I tried to purchase a vehicle from Fladaboe Honda, similarly priced vehicle. I decided to leave Honda without making a purchase due to their disorganized and awkward approach to the process. There seemed to be a lack of sales leadership and cohesiveness. Alternatively, the process at Tuttle Click was lockstep. Kevin was a great sales representative and even helped me with my 2 children while I signed the finance documents. I really appreciated that! He has earned the first bite at any future business.I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Kevin provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Shirley
Exceptional...always exceptional!
by IrvineFordFan on 11/12/2013updated 07/06/2025We are ALWAYS well cared for by friendly, personable and knowledgeable service representatives. Ive said before, and will say again, your service department is what keeps me at Tuttle-Click. Theyve set the bar high and continue to excel… at customer satisfaction and care. Exceptional...always exceptional! Thank you.Thank you for being a fan of Tuttle Click Ford. We appreciate your positive review. We are glad we could provide you with great customer service and a quality experience. We are looking forward to future visits from you. Please connect with us on Facebook for dealership updates. -Shirley
Love Tuttle Click!
by pfaz on 11/20/2013updated 07/06/2025We have always received excellent service at Tuttle Click in Irvine! We have been going to Tuttle Click for over 15 years and have never had a problem.Pfaz, we greatly appreciate you writing us a positive review. We are happy to hear for the last 15 years we have been able to meet your expectations in the service department and more. We are looking forward to your next visit with us. In the meantime, feel free to connect with us on Facebook for dealership updates. Sincerely, Shirley
Great Service Dept -- Professional and Efficient
by TDunivin on 02/06/2014updated 07/06/2025I was very pleased with the service I received on my 2013 Mustang. Service writer was very friendly and efficient. Waiting area was very nice with comfortable seating, free coffee and WiFi and big screen TV. Also had a cafe with good food… and reasonable prices. Would definitely recommend them.Thanks for the amazing recommendation and review, TDunivin. I am ecstatic to hear that you were so pleased with the service you received at our dealership on your Mustang. We strive to provide exactly the type of experience you described for each and every customer. Our team is committed to supporting our customers any way we can. We look forward to your next visit. Sincerely, Shirley
Thanks so much for the kind words and congratulations on your new car, Richard! I am so pleased to hear that Flavio and our team were helpful and accommodating throughout your car-purchasing experience. Our number one goal is providing exceptional service to each and every customer and it is always rewarding to hear when we achieve this. We hope to see you again for any future needs! Sincerely, Shirley
by tuttleclick on 03/18/2014