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Customer Reviews of Glendora Chrysler Jeep Dodge Ram

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67 sales reviews
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  • Why Buy At Glendora Jeep

    5 out of 5 starsby vareyzaga on 04/27/2018

    Jim Brooks was extremely helpful in the process of purchasing a car. He showed us different Jeeps that I might be interested in and explained all of our options that we could have taken in order to go home with a Jeep that night. Jim was also different than other car dealers, he genuinely cares for customers and our experience with purchasing with him proved that right. Would not want to buy with any other car salesman other than Jim. Having Jim as our salesman, made the experience more positive and enjoyable.

  • Excellent Service

    4 out of 5 starsby jnasipak on 04/15/2018
    updated 04/23/2018

    The experience at the dealership was not pushy with our salesman Jim. We were appreciative of his understanding of our needs. The deal on the car was excellent.

  • Amazing Customer Service

    5 out of 5 starsby nadean_ on 04/04/2018
    updated 04/16/2018

    Not just the salesman I was working with helped me, everyone in the building helped find me a car I was in love with and get my payments to what I can afford. I really appreciate everyone that helped me, especially Ray, and I forget the name, but the guy that kept running possible numbers for every vehicle I had in mind. It was very calming that they weren't trying to rush me or run my credit before I knew exactly what I wanted.

  • VERY WELCOMING EXPERIENCE AND EASY PROCESS

    5 out of 5 starsby AlwynTorres on 03/27/2018
    updated 04/05/2018

    I loved the family atmosphere. Amazing customer service from Frank. Super genuine person that caters to the needs of the customer. the entire dealership doesn't treat you like a customer but more like family with the upmost respect. couldn't of asked for a better experience

  • Buyer/owner

    5 out of 5 starsby Danthemann23 on 04/02/2018

    Most of all their sales people were not overbearing, they did not pressure me for the sale, I would recommend them to my friends , 100%

  • Great service

    5 out of 5 starsby Cherylmorales on 03/16/2018
    updated 03/27/2018

    The calmly helping us and explaining the differences between buy and leased. Dealing with the loans personnel so i can get my fave Crysler Pacifica 2018.

  • Challenger Wow!

    5 out of 5 starsby Bonnie2018 on 03/02/2018
    updated 03/08/2018

    Very pleasant environment with Debbi and crew helping with all aspects of buying and leasing cars. We have 3 cars in my family from Glendora Dodge. All options are offered and have always worked.
  • We Love our new Charger

    4 out of 5 starsby JaimeandMaria_ on 01/30/2018
    updated 02/08/2018

    I liked that all the paper work was done fast. Got to say that Guillermo Teutli ( sales consultant)was awesome explaining our new cars features, he did a great job! Thank you!
  • New Hellcat

    5 out of 5 starsby KD12345 on 01/03/2018
    updated 01/16/2018

    1. The knowledge of the sales person "Jim Brooks" for the car I purchased was amazing and it made the test drive fun/informative/and a great experience. 2. The rest of the team was friendly and helpful.
  • Great Experience on the purchase of a Jeep Wrangler

    5 out of 5 starsby RamsFan2678 on 12/07/2017

    Customer friendly, no-nonsense. Jim went above and beyond in every aspect from the beginning to the end.I drove almost 2 hours because I was comfortable dealing with him over the phone.
  • Best sales experience I've ever had

    5 out of 5 starsby Frechettej on 10/04/2017
    updated 10/13/2017

    Sales Manager immediately came out and met me and referred me to a salesmen who help me start to finish. Showing me both my choices and several options I left with my dream car and a good trade in value on my older car.
  • Five star star

    5 out of 5 starsby Sammyfive123 on 09/28/2017
    updated 10/10/2017

    I've been looking four other dealer online and emailed them they just slow get back to you and they think that I'm not buying a car then I give them a price on true car.com they said we cannot do that or to give you a run around about it then I came across Glendora dealer I give them a call one time then I speak to Hector he said we could do that come on then I give me the price of the phone he said OK give me a call right back and he let me speak to his manager his name is Tony and work out a good deal and I get the car they were nice and easy to talk to they detailed the car so super clean I ever see in the dealer would do for your customer thank you Hector and Tony
  • Customer Experience

    5 out of 5 starsby Clarissa6 on 09/21/2017
    updated 10/02/2017

    I greatly appreciated the wonderful customer service and information provided. They had great quality of service and merchandise. They also got minor work done on the car efficiently and quickly since I was restricted on time.
  • Love my Big Horn!

    5 out of 5 starsby Sean_Sully on 08/23/2017
    updated 09/11/2017

    Salesmen (Hector and Tony) were very helpful, friendly and low-pressure. Mehdi, the finance mgr. was also very good to work with.
  • 5 stars for Glendora CDJR!

    5 out of 5 starsby RyanJC1 on 08/27/2017

    Eric Delatte was my salesman. I must have walked in there half a dozen times as well as chatted with him on the phone asking a million questions. Eric was always professional, and more importantly, friendly and patient in dealing with me. I was never once "pressured" or given a "hard sell" (Unlike the 5 other dealerships I went to) When I was ready to buy, negotiations were quick and painless, and I left knowing I was given a more than fair deal. They even drove my new Jeep back to my house since I drove there alone! Great staff and great dealership. Loving my new Jeep!
  • Great Experience getting another Jeep for the family!

    5 out of 5 starsby OrbitalFrog on 08/03/2017
    updated 08/15/2017

    Martin was knowledgeable, and eager to answer any questions. This was one of the better car buying experiences - although we were primarily looking at options - we purchased anyway because of Martin and the sales team.
  • Great experisnce

    5 out of 5 starsby Sheriff7 on 08/02/2017
    updated 08/15/2017

    Respectful, reasonable, politethey made buying a venue easy. When I traded my vehicles they gave me a good price which helped me a lot
  • Good Listeners

    5 out of 5 starsby oliviaink on 07/28/2017

    I liked the way they listened to what I wanted and needed and not try to sell me what "they" wanted to sell me.
  • Best Above and Beyond Experience

    5 out of 5 starsby criselda1 on 03/17/2017
    updated 03/28/2017

    Jason, Debbie and the whole Glendora Jeep gang was such a pleasure to work with. From the moment my husband and I entered the branch, we were kindly greeted. The whole process of getting a brand new car can definitely be an intimidating experience however we received the opposite experience. Instead we received the BEST experience. This particular branch definitely had a family like atmosphere and made sure their clients felt very comfortable. On top of that, the process was very much organized. I would definitely recommend for every client looking to purchase a car to go to this particular branch that are very well trained EXPERTS and ultimately great people to have business with. Easy, Fast, SMOOTH PROCESS
  • Great service

    5 out of 5 starsby OscarJess on 02/28/2017
    updated 03/10/2017

    No discrimination, WANT to sell you the Vehicle of your desire. Process of the purchase was quick and they made the effort to work with you & attend your needs and wants
  • Good experience

    4 out of 5 starsby Alfred_Scott2 on 03/03/2017

    Lots of inventory to choose from as compared to others we have visited. I Wish more colors were available too

About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
  • Television
  • Vending Machines
Languages Spoken (2)
  • English
  • Spanish