Customer Reviews of BMW of Fremont
Review type:
My new, used, 2018 Subaru Forester
by ItalianMom on 08/04/2024
They went above and beyond with the purchase of the vehicle. Made the paperwork as smooth as possible, and even delivered the vehicle back to my home. Could not have asked for a better group of people.
Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
254 reviews
Sort by:
Good experience
by Loureed20 on 06/21/2016Friendly and knowledgable staff. Very happy with this purchasePhenomenal Service
by jjaayyzz on 06/15/2016Charles Way was a phenomenal service adviser for my BMW's service this last week. Amazing customer care by Charles has made my BMW experience great. Charles was kind and courteous all the while being extremely helpful in answering any and… all of the questions I had. I strongly recommend BMW of Fremont for all your BMW and BMW service needs.Purchasing a new 2016 535i
by bmilani1 on 05/26/2016Walked in and talked to the sales person Ali. Initial interaction was a very friendly approach. Looked at a car liked it and started the purchase. The sales person and the manager "Andy " were awesome. He gave me the best price and helped… me with all the service purchasing the vehicle in matter of a few minutes. I will definitely will be going back and working with Andy. I recommend this dealer ship 100%.Great before and during sale.
by Mommyof342 on 05/24/2016Purchased car on 5/14/2016. Today 5/24/2016 still waiting for my 2nd key. I am the first owner of this used car. Not sure what happened to my spare key but I think it would be easy enough to get me a replacement. After sale service 1 star.Great experience
by davidja99 on 05/18/2016We had a great experience buying our vehicle. Jerry was courteous and professional. Would recommend him to others.Great service
by Kwanchai on 05/13/2016Charles was courteous and upfront. He answered all the questions I asked and explained what were the scheduled services were for. I would recommend BMW of Fremont to anyone.Best experience ever
by Onetyme2 on 05/03/2016I Spent my money and felt good about it, was treated excellent. No pressure to buy, you haven't bought a car until you bought one from Bmw of Fremont.Very honest dealer!
by amywang on 04/22/2016Typically a car dealer doesn't have a good honest reputation. The same as the lawyer. That is what I heard before I came to USA. But I should say both BMW Fremont and the sales guy- Reinaldo Santos are very nice and honest to help me… make the deal. I have purchased a new Audi 10 years ago and I don't know anything about the car market and even unsure what kind of car I should buy. It is because of the brand of BMW which leads me to the BMW dealer. The instinct does help me! Reinaldo has helped me pick up the right car which is fit for me. I originally tried to buy a BMW X3. Then I finally bought a relatively smaller car which fits my driving skills and my cash budget better. Especially during the price negotiations, I feel these people are so honest. They don't give you a crazy price because you know nothing about the car price or you aren't a good negotiator (English isn't my first language). They are very helpful and try to build up a long term relationship. They did build up my trust with them. I certainly want to keep my new BMW maintenance always in this dealer. I did my audi services in the audi dealer for 10 years. The reason is simple - I trust them. They may charge a little more after the factory warranty but if they tell you they checked something, they did. Also you can trust their maintenance people because they are fully trained for their job. Also the finance guy in BMW Fremont is also very helpful. He introduces a lot of details on the warranty. I also get a very good deal on the warranty portion. For the warranty, if you are a handy person, that is different. But for a driver like me, who is only responsible for driving and also don't want to waste time on shopping around for a good car repair place, it may not be a bad idea to buy some warranties after the initial term. In my case, I did all car services in the same audi dealer 6 years after the factory warranty expires. Peace in mind is very important. Also I don't think in total they charged me a lot. They have all history on the car and they knows my car better than me. My little audi never throw me on the road or there are something happened which I need to fix it right away. Only have scheduled maintenance for 10 years. I am very happy with my new BMW. Drive like the wind! It is a performance car indeed!Great service.
by bmw328i43 on 03/29/2016updated 04/07/2016Mike Abreu was really helpful in answering all the questions that we needed to know. He even informed us about the thermostat recalled. We will be back for more services in the future. Thank you, Mike for a great service.Excellent experience with Sales
by Carpediem707 on 03/17/2016updated 03/28/2016We recently bought a BMW from this dealership and we had an excellent experience dealing with David Weiss during the sales process. Unlike most car salesmen he is polite and willing to get the deal done quickly. I highly recommend David.Fantastic customer treatment
by kraijyada on 03/28/2016I bought BMW 428I convertibe M-Sport version from BMW fremont, I have to appreciate for Manager, Sales guys and finance officer for making the purchase possible and trying to help out in exploring the dimensions. Pretty customer friendly… service.BMW of Fremont is the place to go...
by kpham on 03/21/2016When you plan to buy a BMW or need to do service, BMW of Fremont is the place to go. We bought our 2011 BMW 328i xdrive 2 years ago, Jerry Dolores was the sale man, he was very nice, patient and helpful. After couple hours we get our car… super clean, inside and outside .... also the engine too... Last week take my car in for service, spoke with Mike Abreu at service department, very helpful, nice and friendly. He took care of my car and what need to be done. Have my car back on the same day. Thanks Mike. Also I'm not forgot about the parts department, very friendly, helpful. 3 weeks ago call in and asked information about a wheel set that i want to buy it on line, Larry spent 20 minutes and help me with all information that I need. Anyway thank you all BMW of Fremont for good services, friendly. Kim PGreat Service on Fremont BMW
by sunnyyants on 01/02/2016updated 01/15/2016I was recommended by a friend of mine to go to Fremont BMW. In the beginning the salesman Jorge give me a great test drive and introduction of the vehicle. After a short negotiation we nailed the price and I made an new order of BMW 2016… 340i. After 2 months waiting, I purchased finally purchased a vehicle form Fremont BMW, the guys there are nice and patient. Jorge gave me a very detailed introduction about the vehicle and also gave me a great Christmas deal about it. Really thanks to him and I really had a great experience at that place. I do will recommend this place to my friends, and I would definitely come back again.Great sales associate.
by StevenA5928 on 12/26/2015We showed up before the dealership opened, Calvin was there and ready to assist us. He knew exactly what car I wanted and where it was, he grabbed the keys and we went for a drive. Very knowledgable. One of my best car buying experiences.… Thanks Calvin!Great deal, great people !!!
by davelee1405 on 12/22/2015updated 12/28/2015Calvin Gilyana is an awesome and professional sales manager. The transaction was smooth, clear, and with all honesty. Calvin didn’t push me into deal. He made sure I picked the car I like then went from there. He tried his best to give me… the best deal and match what other dealership could offer. The return of my prior lease car was also with Calvin. And the process was also smooth as well. I am sure I will go back to him again after my new car lease ends. He is a 5 stars sales!!Excellent car buying experience
by new235owner on 12/14/2015I had an excellent experience with BMW Fremont. It was by far the easiest car buying experience i have had thus far. I did my research for the car i wanted, searched inventory and pre-negotiated the price even before visiting the… dealership. Goson and Omar provided excellent, timely, and friendly service. I was in and out of the dealership with my new car within two hours. Thanks BMW Fremont!!Awesome Service Customer and Vehicle
by lashon66 on 12/07/2015For two years BMW Fremont has serviced my car. I am always impressed with their excellent customer service, and my Tech Advisor Nick Lal, never disappoints always providing superior service and the quality of the work performed is always… excellent!!Great service
by Landofthefree on 11/16/2015updated 12/03/2015We've gone to many dealerships in the past but have never experienced this kind of customer service before. The salesperson Kenny and the financial department guy at the BMW of Fremont were quick, didn't waste our time and helped us get our… lovely BMW in an hour, (everything from paperwork, detailing, gas...) So glad we chose the BMW of Fremont.Excellent Services and great attention
by Krishna1127 on 12/01/2015The services here are great ! It's my first car and BMW nothing less expected , they did a good job in getting what I wanted. Great attention for customers and their choices.Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
Good deal, Nice car
by i3Driver on 09/25/2015Got a good deal on BMW i3. Ask for Ray, he will take care of you.Great Customer Service, and Listen To Customer Needs
by Thuanha on 09/15/2015I recently bought a 528i at BMW Of Fremont, and it was the third car that I bought here over the last 10 years. The reason that made me coming here is because of Calvin Gilyana. He not only provide great customer service, but willing to… listen to your needs, and makes recommendations that fit my needs.
Videos
About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 08/06/2024