Herman Cook Volkswagen
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Customer Reviews of Herman Cook Volkswagen
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2 sales reviews
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A good VW dealership
by YanB on 12/31/2019updated 01/06/2020Made my buying experience enjoyableDMV HELL
by mpearl2 on 05/10/2012updated 06/01/2025Eighty days ago we bought a Jetta from Cook VW. Life has been HELL ever since. We were stupid enough to pay cash so they apparently thought they did not need to do the DMV paperwork right. DMV has no idea who owns this car and the personnel… at Cook are entirely unresponsive to our pleas for help. We have spent many hours trying to clear matters up at DMV. Please save yourself many headaches and go to South Bay Volkswagen where they will give you a good price, deliver the car to your house and do the paperwork right.
Volkswagen Atlas
Volkswagen ID.4
Volkswagen Taos
Volkswagen Tiguan
About our dealership
We appreciate you taking the time to leave this review, Yan! Here at Herman Cook Volkswagen, we always make sure customer service is our main priority. We are so happy to hear that we were able to make your car-buying experience that much better! We hope you enjoy your new car, have a wonderful day!
by Herman Cook VW on 01/06/2020