Customer Reviews of AutoNation Honda Costa Mesa
Review type:
Dealer who does not honor their own CPO benefits
by SY on 03/27/2025I purchaed a year old CPO car from them in 2024. Model year is 2024. All 2024 new Hondas come with 24 month complementary maintenance plan. Also CPO comes with a free oil change/tire roation as well. When I went back to service my car… under the plan, I was denied. I talked to their office/finance manager. He told me that I am entiteld to the plan. He however said he needed to get approval from service manager and he was in a meeting. I left my phone number/email however I have not heard from them since.Great Experience!
by Brad Berson on 10/09/2024Enzo and Hamed made my experience of purchasing a new 2024 Honda Accord very manageable.Brad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Don Morales on 04/10/2024I recently visited AutoNation Honda Costa Mesa looking for a car for my daughter who is turning 18. We went just to browse but we ended up purchasing a new Civic! Our salesperson Tabby was amazing. She answered all our questions and made us… feel at ease and not pressured at all. She was patient friendly and knowledgeable. Mr Grande was amazing as well. He got us in and out of there and stayed after hours to close the deal. We highly recommend this dealership.Hi Don, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.
Sales
by Ulises Reyes on 04/10/2024Good and friendly sales teamWe are pleased to hear you had such a positive experience with us, Ulises! Feel free to stop by if you ever need any more help.
Challenging but memorable first time car buying experience
by Miguel Martinez on 03/28/2024Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to… be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!Hi Miguel, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5559 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Challenging but memorable first time car buying experience
by Miguel Martinez on 03/28/2024Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to… be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!Hi Miguel, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5559 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
2024 Honda Civic Sport Touring Hatchback
by mallocco on 03/23/2024Great customer service, simplified process from sales associate to and sales manager. Was able to schedule an appointment same day, answered all questions I had; vehicle was ready for a test drive when I arrived. Offered a competitive price… point and service contract which I appreciated and was happy to make the purchase.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
By new
by Adiaz on 03/06/2024Es un buen dealer, muy amables ayudan mucho y esplican muy bien,hay compre mi Segundo carro ,Dan muy buen servicio.Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre estamos aquí para brindar un servicio excepcional a un excelente precio. ¡Esperamos que nos considere nuevamente en el futuro!
Sales
by Honda Dealer on 03/05/2024I hade a friendly sales experience and my sales man helped me to have close payment to what was comfortable for me.Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Love my Pilot!
by Kladia S on 03/04/2024Stopped by Costa Mesa Autonation to look at an Odyssey on my way Acura to most likely replace my MDX. We were helped by Hamzeh Amal, salesman, and he was great!! Listened to what I wanted, which was room to travel comfortably with 8 adults… if needed and could see that I really loved my MDX. Showed me the Pilot, and I loved it and purchased the Pilot Elite which had all the bells and whistles my mdx had. Hamzeh made us feel comfortable and showed us he really cared and we were happy with our pick. Hamzeh made sure to keep an eye on us through the whole financial process until the end. Thank you Hamzeh!!!Hi Kladia, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase of New Vehicle
by HondaAuto on 02/28/2024Good pricingHi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Star Wars Storm Trooper Spirit!
by ICA on 11/30/2023Found this car listed on Edmunds. I purchased the 2018 Toyota 4Runner SR5 with 20,737 miles for $36,998! It offers excellent off-road capabilities, tough styling, and truly excellent reliability. These aren't the most high-tech SUVs, but… they're incredibly durable and capable, and they'll run forever – and this is a one-owner example (with 4-wheel drive, of course), that offers great maintenance history and nice condition inside and out finished in Super White with a black interior. Reminds me of the Storm Troopers in Star Wars! The Carfax history report indicates no accidents or mileage discrepancies; it also shows that this truck has been registered exclusively in Orange County California. Service records show all the maintenance was performed on this 4Runner since it was new, engine oil change, oil filter, and engine air filter were all performed by a Toyota dealer. A partial list of notable equipment: Roof rack, Trailer hitch, Tinted windows, 17-inch wheels, 8-inch touchscreen, Navigation system, Hill-start assist and hill descent control functions, Remote keyless entry, 40/20/40-split folding rear seats, Sliding rear cargo deck, Heated and power-adjustable front seats, SofTex upholstery, WeatherTech rubber floor mats and more. Since I got such a great low clearance price I signed up for all the coverage plans including the oil-change program for total peace of mind and a Warranty for 72 months. It came with a 125-Point Inspection Certificate and a 5-Day, 250-Mile Money Back-Guarantee. Truly a "No Pressure" buying experience that I've experienced as a woman at other car dealers. Spreen Honda did everything they could to save me money and get you the car of my dreams. 100% Customer Satisfaction, expert customer service, amazing team who went out of their way to guide me through the process by providing crucial updates. Highly recommend their services if you are looking for an end-of-year special. Go to AutoNation Spreen Honda in Costa Mesa on Harbor Blvd:)Hi, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Honda Costa Mesa
Wonderful staff
by Chantho on 11/25/2023It was an experience that would remember. Staff did everything possible to get me out with a car. Curtious and caring.Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
RUN, don’t walk!
by Christina on 11/22/2023Two months ago, my car completely died, so I immediately had to look for a new vehicle. I used Edmunds to read reviews about cars, dealerships, etc. because I found the most thorough and good collection of reviews. I want to leave a review… here as a thank you to Edmunds for helping me on my car journey. I will do my best to keep this brief. Car shopping is stressful. The economy right now sucks. I felt defeated before I even entered most car places. Auto Nation Honda provided the best experience I’ve ever had when car shopping - by far. Every person I spoke with was thorough, honest, and let me take my time as I looked elsewhere to compare prices. I left with a brand new 2024 Honda Accord that I am leasing at a phenomenal price. My Salesperson, Habib, was so patient with me as I asked every question under the sun. He never made me feel rushed or pressured which I greatly appreciated. I have never felt so confident in leasing or buying a vehicle. If you are in the market for an affordable, new vehicle, do yourself a favor and run to Auto Nation Honda.Hello Christina, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Amazing Experience
by Mara on 11/15/2023One of the best experiences in our lives. We walked in with our German Shepard there, and all employees were super friendly. We walked out with our new Honda CRV Hybrid, urban Grey. So happy. Special shout out to Enzo and Hamed. They both… were so helpful, polite, and knowledgeable. This place has such a positive energy because of people who work there. If you ever need a new Honda or trade in, make sure your first choice is Auto Nation, you will be so satisfied. Enzo and Hamed, you did a great job,and we appreciate you.Hi Mara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
1st Time visiting this dealership
by Arturo R on 11/08/2023Went in to purchase a new vehicle and being a first time buyer my odds were very limited, thankfully Mr. Hamzeh Alam was my sales person and provided the best customer service anyone can ask for when coming in to a dealership, he was able… to provide a very good deal that fit my budget and walked out with a new car... I'm very happy with my new vehicle which is a Honda Civic Sport Hatchback 2024, 100% recommended to ask for Hamzeh Alam as your sales persosHi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.
Why I Rate AutoNation Honda Costa Mesa as Top Notch
by FairAssment on 11/05/2023A a new customer of AutoNation Honda Costa Mesa, I have had a few outstanding experiences working with both the sales and service teams. They were professional, honest and direct, which is what I look for in a car dealership. Here’s my… story. Day 1: While having my 2013 Honda diagnosed and serviced, I walked over to the sales department to kill some time. Long story, short… At the end of the day I drove home in a new 2023 Honda. As one of two remaining Accords for that model year (everything else was 2024), I got a very good price. Day 2: Unfortunately, there was a problem with the driver assistance technology warning lights flashing on. A web search revealed that the problem was shared by some other Honda owners. It was often difficult to diagnose. Sometimes it went away. Sometimes it didn’t. Day 3: The problem was quickly diagnosed but supply chain shortages meant a long wait for the repair. The sales department followed up and offered a direct, one-for-one swap with an identical model - expect it would be a 2024, which was the latest model year. Of course I took the offer. To me, that was truly commendable and a statement on the high quality of support that the service and sales teams provide their customers. Naz Moradshahi Javid helped with the purchase of the 2023 model, and Habib Abdukarim helped with the 2024 model. Both of these people were extraordinarily helpful and very pleasant to work with. (Not at all the ’pushy’ sales person type.) For both cars, Austin Grande helped with all the purchase and financial options as well as assembling the associated paperwork. Cristhian Plascencia and Michael (didn’t get his last name) helped me in the service department and they were great to work with. Thanks to those people who helped me directly and thanks to AutoNation Honda Costa Mesa! P.S. I am left with one question that, if someone couldn’t answer, I would greatly appreciate. I also bought the Vehicle Protection Plan that AutoNation offers. The terms were better than Honda’s Extended Care Plan. I trust the reputation of AutoNation. But I am unable to find the name of the specific company that provides this plan. This leaves me somewhat uncomfortable. I do know that the AutoNation Protection Plan is administrated by Consumer Program Administrators, Inc. But it’s also difficult to find factual information on this company as well through a web search. If anyone can provide additional information on this plan and its provider/administrator, I’d appreciate it.Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (714) 627-5559 when you can so we can address this situation directly. Thank you and have a great day.
Thank you Enzo and AutoNation Honda of Costa Mesa
by Enzo S on 10/26/2023After researching and deciding on a new car, I filled out a form online to help facilitate the process of finding and buying the car in Orange County, CA. I was immediately overwhelmed with phone calls, emails and texts from a variety of… dealerships. However, from the very start, I was impressed with Enzo Achouri of AutoNation Honda of Costa Mesa. Enzo was straightforward, friendly, helpful and professional. As the vehicle was not yet available at his dealership, or any dealerships locally, he set up realistic expectations for delivery and discussed pricing, earning my trust and respect along the way. At the end of the day, Enzo delivered exactly what he promised and I got the car I wanted at AutoNation Honda of Costa Mesa.Hi Enzo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
2024 Civic Sport
by JoseDeJesus on 10/22/2023I had an easy and smooth experience on buying my car. They answered every question that I had and were helpful on finding the best terms for me. From the start, the service was great. I would recommend to family and friends if they need to… buy a car.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Honda acord ex
by Vick714 on 10/21/2023Exelente trato todo el personal hamables serviciales el vendedor exelente resolvio todas mis preguntas y en la negociacion fue lo mas Claro y accessible con lo que yo queria hacienda su trabajo exelente mente bien .ya recomende a auto… nation honda de costamesa con todos mis familiares y conosidos.. esto contento de perteneser a mi nueva Familia AUTO NATION de costa mesa ..Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Agradecemos su recomendación de AutoNation Honda Costa Mesa y esperamos poder servirle nuevamente en el futuro.
Not Like Other Dealers
by Mckayla on 09/27/2023I bought a car from them around a week ago at this point, and everyone during this whole process was amazing. The car I came in for was a 2023 Civic Hatchback which ended up getting sold before I was able to come in, which obviously really… sucked but they ended up showing me a couple cars that were similar that I might be interested in. I test drove a couple and decided that I really liked a 2018 Civic EX-L that they had pre owned in the back. There was no heckling or pressuring to purchase a vehicle like most dealers which I really appreciated since this was my first time financing a car instead of buying one in cash like I've done before. Both Omar and Habib were the nicest and always kept me updated on what was going on and how everything is going to proceed. I really enjoyed doing business with them and will be coming back/recommending this place to others!Hello Mckayla, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5559. We'd appreciate the chance to make your experience a positive one.
by Andy James on 03/31/2025