AutoNation Honda Costa Mesa
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Dealer who does not honor their own CPO benefits
Written byon 03/27/2025
I purchaed a year old CPO car from them in 2024. Model year is 2024. All 2024 new Hondas come with 24 month complementary maintenance plan. Also CPO comes with a free oil change/tire roation as well. When I went back to service my car under the plan, I was denied. I talked to their office/finance manager. He told me that I am entiteld to the plan. He however said he needed to get approval from service manager and he was in a meeting. I left my phone number/email however I have not heard from them since.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Andy James on 03/31/2025
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5559. We'd appreciate the chance to make your experience a positive one.
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