Customer Reviews of AutoNation Honda Costa Mesa
Review type:
Great Experience!
All The Right Ingrediants for Good Service
by TheHappyCR-V on 03/31/2025Sign up for an alignment online. Got there at the time of the appointment and was treated well. They asked me if I needed any additional services. The process was quick. Mentioned the alignment could take up to two and half hours while I… waited. No problem. My car was done within an hour and a half. Alerted me to any maintenance that will be needed down the road in the paperwork. Great! The dealership didn't push anything on me, this is a plus. Drove off happy!Hi, thank you for taking the time to leave a review for us at AutoNation Honda Costa Mesa. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer who does not honor their own CPO benefits
by SY on 03/27/2025I purchaed a year old CPO car from them in 2024. Model year is 2024. All 2024 new Hondas come with 24 month complementary maintenance plan. Also CPO comes with a free oil change/tire roation as well. When I went back to service my car… under the plan, I was denied. I talked to their office/finance manager. He told me that I am entiteld to the plan. He however said he needed to get approval from service manager and he was in a meeting. I left my phone number/email however I have not heard from them since.Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (714) 627-5559. We'd appreciate the chance to make your experience a positive one.
Great Experience!
by Brad Berson on 10/09/2024Enzo and Hamed made my experience of purchasing a new 2024 Honda Accord very manageable.Brad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Don Morales on 04/10/2024I recently visited AutoNation Honda Costa Mesa looking for a car for my daughter who is turning 18. We went just to browse but we ended up purchasing a new Civic! Our salesperson Tabby was amazing. She answered all our questions and made us… feel at ease and not pressured at all. She was patient friendly and knowledgeable. Mr Grande was amazing as well. He got us in and out of there and stayed after hours to close the deal. We highly recommend this dealership.Hi Don, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.
Sales
by Ulises Reyes on 04/10/2024Good and friendly sales teamWe are pleased to hear you had such a positive experience with us, Ulises! Feel free to stop by if you ever need any more help.
Challenging but memorable first time car buying experience
by Miguel Martinez on 03/28/2024Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to… be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!Hi Miguel, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5559 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Challenging but memorable first time car buying experience
by Miguel Martinez on 03/28/2024Came in almost two weeks ago now to purchase my very first car. Mark was the salesperson we worked with and he was able to patiently help me during the entire process! His service was amazing although I did not expect the sales process to… be so long when it came to working with the office’s finance team. We had to work through and go back and forth on a couple of questions I had regarding the financing options, but we got through it. Overall, Honda Costa Mesa provided superb sales service. I’ll be sure to recommend them to friends and family in the future should they be in the market for a new car. Thank you so much, Honda Costa Mesa!Hi Miguel, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5559 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
2024 Honda Civic Sport Touring Hatchback
by mallocco on 03/23/2024Great customer service, simplified process from sales associate to and sales manager. Was able to schedule an appointment same day, answered all questions I had; vehicle was ready for a test drive when I arrived. Offered a competitive price… point and service contract which I appreciated and was happy to make the purchase.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Gast and easy service. No run around
by Mtorres on 03/17/2024I called them they got me in the next day. I drove up. They took my car right away. I enjoyed them delicious coffee and it was ready so quickly. I didn’t even feel it. Unbelievable I’m very grateful. It came out beautifully and they did a… great job.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
By new
by Adiaz on 03/06/2024Es un buen dealer, muy amables ayudan mucho y esplican muy bien,hay compre mi Segundo carro ,Dan muy buen servicio.Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre estamos aquí para brindar un servicio excepcional a un excelente precio. ¡Esperamos que nos considere nuevamente en el futuro!
Sales
by Honda Dealer on 03/05/2024I hade a friendly sales experience and my sales man helped me to have close payment to what was comfortable for me.Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Love my Pilot!
by Kladia S on 03/04/2024Stopped by Costa Mesa Autonation to look at an Odyssey on my way Acura to most likely replace my MDX. We were helped by Hamzeh Amal, salesman, and he was great!! Listened to what I wanted, which was room to travel comfortably with 8 adults… if needed and could see that I really loved my MDX. Showed me the Pilot, and I loved it and purchased the Pilot Elite which had all the bells and whistles my mdx had. Hamzeh made us feel comfortable and showed us he really cared and we were happy with our pick. Hamzeh made sure to keep an eye on us through the whole financial process until the end. Thank you Hamzeh!!!Hi Kladia, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase of New Vehicle
by HondaAuto on 02/28/2024Good pricingHi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Great customer service
by AAldana22 on 12/12/2023Recently took in my car for oil change and maintenance. Making the appointment online was easy and convenient. Customer service was friendly and informative. Car was ready within time frame given and the waiting room was clean with free… with plenty of seating and WiFi.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!
by millejon327 on 12/07/2023I was assisted by Cristhian Plascencia. Everything went great, super smoothly, no complaints whatsoever. Thanks!Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Star Wars Storm Trooper Spirit!
by ICA on 11/30/2023Found this car listed on Edmunds. I purchased the 2018 Toyota 4Runner SR5 with 20,737 miles for $36,998! It offers excellent off-road capabilities, tough styling, and truly excellent reliability. These aren't the most high-tech SUVs, but… they're incredibly durable and capable, and they'll run forever – and this is a one-owner example (with 4-wheel drive, of course), that offers great maintenance history and nice condition inside and out finished in Super White with a black interior. Reminds me of the Storm Troopers in Star Wars! The Carfax history report indicates no accidents or mileage discrepancies; it also shows that this truck has been registered exclusively in Orange County California. Service records show all the maintenance was performed on this 4Runner since it was new, engine oil change, oil filter, and engine air filter were all performed by a Toyota dealer. A partial list of notable equipment: Roof rack, Trailer hitch, Tinted windows, 17-inch wheels, 8-inch touchscreen, Navigation system, Hill-start assist and hill descent control functions, Remote keyless entry, 40/20/40-split folding rear seats, Sliding rear cargo deck, Heated and power-adjustable front seats, SofTex upholstery, WeatherTech rubber floor mats and more. Since I got such a great low clearance price I signed up for all the coverage plans including the oil-change program for total peace of mind and a Warranty for 72 months. It came with a 125-Point Inspection Certificate and a 5-Day, 250-Mile Money Back-Guarantee. Truly a "No Pressure" buying experience that I've experienced as a woman at other car dealers. Spreen Honda did everything they could to save me money and get you the car of my dreams. 100% Customer Satisfaction, expert customer service, amazing team who went out of their way to guide me through the process by providing crucial updates. Highly recommend their services if you are looking for an end-of-year special. Go to AutoNation Spreen Honda in Costa Mesa on Harbor Blvd:)Hi, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Honda Costa Mesa
Great Service!
by Canders on 12/04/2023Katherine is always helpful and accurate with times and costs. I always book my service with her!Hi Canders, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Drive safe, and we'll see you on the road.
Friendly Staff
by saomike on 12/01/2023Staff very friendly and were able to answer all my questions and get my car serviced on time.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Auto Nation Service Dept and Rep, Kathryn
by Tkristiansen on 11/27/2023I have my Honda serviced at Auto Nation and my Service Professional, Kathryn always does a great job of informing me of the service required and stays in touch with Service Dept throughout the visit.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Wonderful staff
by Chantho on 11/25/2023It was an experience that would remember. Staff did everything possible to get me out with a car. Curtious and caring.Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
RUN, don’t walk!
by Christina on 11/22/2023Two months ago, my car completely died, so I immediately had to look for a new vehicle. I used Edmunds to read reviews about cars, dealerships, etc. because I found the most thorough and good collection of reviews. I want to leave a review… here as a thank you to Edmunds for helping me on my car journey. I will do my best to keep this brief. Car shopping is stressful. The economy right now sucks. I felt defeated before I even entered most car places. Auto Nation Honda provided the best experience I’ve ever had when car shopping - by far. Every person I spoke with was thorough, honest, and let me take my time as I looked elsewhere to compare prices. I left with a brand new 2024 Honda Accord that I am leasing at a phenomenal price. My Salesperson, Habib, was so patient with me as I asked every question under the sun. He never made me feel rushed or pressured which I greatly appreciated. I have never felt so confident in leasing or buying a vehicle. If you are in the market for an affordable, new vehicle, do yourself a favor and run to Auto Nation Honda.Hello Christina, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Brad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Kerry Valdez on 10/11/2024