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Concord Honda

Awarded 2025
Today 9:00 AM - 8:00 PM

Customer Reviews of Concord Honda

Review type:

Overall rating

4.8
4.82 out of 5 stars

(330 reviews)


Customer recommendations:

Yes (317)|No (13)

New car

5 out of 5 starsby Firstnewcar on 07/27/2025

The sales person I worked with was amazing. The financial person had me wait an hour and a half to finish the sale. I almost walked out and left. If it wasn’t for the sales person I would’ve left his excuse was he didn’t know there was anybody else waiting?
  • Thank you for letting us know about your experience. We look forward to your next visit.

    by Eleanor Tant on 08/01/2025

  • Thank you for letting us know about your experience. We look forward to your next visit.

    by Eleanor Tant on 08/01/2025

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330 reviews
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  • Terrible.

    2 out of 5 starsby Clynn8571 on 08/03/2025

    I’ve never had an issue with Honda until now. They lied about services they performed. Tried to upsell me by $600 more than originally said. Claimed they checked my battery but they did not. I had to take my car to another mechanic and spent $300 to learn my battery was the issue when Honda claimed they checked it. They refused to rotate my tires because I did not buy new ones (mine were fairly new and I rarely drive). I will never be taking my car here again.
  • New car

    5 out of 5 starsby Firstnewcar on 07/27/2025

    The sales person I worked with was amazing. The financial person had me wait an hour and a half to finish the sale. I almost walked out and left. If it wasn’t for the sales person I would’ve left his excuse was he didn’t know there was anybody else waiting?
    • Thank you for letting us know about your experience. We look forward to your next visit.

      by Eleanor Tant on 08/01/2025

    • Thank you for letting us know about your experience. We look forward to your next visit.

      by Eleanor Tant on 08/01/2025

  • Great sells man..

    5 out of 5 starsby Englewood on 07/22/2025

    Mo in concord honda is so great on my visit to roadtes a car. He did outstanding and very informative to all my questions.that I decided to purchase it, Concord Honda is my top list to go next purchased.
    • Thank you for your amazing review! We are thrilled to hear that our team member Mo provided you with outstanding and informative service during your car road test. We are honored to be your top choice for your next purchase. See you soon at Concord Honda!

      by Phoebe Bates on 07/24/2025

    • Thank you for choosing Concord Honda and for sharing your positive experience. We are thrilled to hear that Mo provided outstanding and informative service to help you find your perfect car. We look forward to seeing you for your next purchase!

      by Phoebe Bates on 07/24/2025

  • Tommy was incredibly hospitable! Would come back again

    5 out of 5 starsby Daniel N on 07/19/2025

    I scheduled an appointment for Saturday morning with Tommy and he was incredibly knowledgeable and hospitable through the car buying process. I didn't once feel pressured to make a decision during the process, which was a welcome change from another Honda dealership
    • Hi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

      by Eliza Thackston on 07/21/2025

    • Hi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

      by Eliza Thackston on 07/21/2025

  • Great service

    5 out of 5 starsby Midnight on 07/17/2025

    Sam sold me a new crv and made the process as smooth as can be
    • Thank you for choosing us, we're thrilled to hear that Sam made your car purchasing experience seamless! We appreciate your feedback and hope you enjoy your new CRV.

      by Phoebe Bates on 07/24/2025

    • Thank you for the positive feedback! We're thrilled to hear that Sam provided you with a seamless experience while purchasing your new CRV. Enjoy your new ride!

      by Phoebe Bates on 07/24/2025

  • Vehicle service

    5 out of 5 starsby 1Pecosa on 07/16/2025

    Each and every time I bring my vehicle to get serviced, I received a very professional, respectful assistance from everyone.
    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/23/2025

    • Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Eliza Thackston on 07/23/2025

  • Good Customer Service

    5 out of 5 starsby Theedizzle on 07/10/2025

    Leo helped with my purchase of a certified 2023 Honda Pilot Elite. There were a couple of minor issues with it and had them fixed right away. Overall really good service!
    • Thank you for your review! We are so glad you had a great experience with our team and love your new certified 2023 Honda Pilot Elite. We always strive to provide prompt and excellent service to our customers. Enjoy your new vehicle!

      by Eleanor Tant on 07/16/2025

    • Thank you for choosing us for your car purchase! We're thrilled that Leo provided excellent service and resolved any issues with your new Honda Pilot. Enjoy your 2023 Elite model and happy driving!

      by Eleanor Tant on 07/16/2025

  • Excellent experience

    5 out of 5 starsby Linda P on 07/12/2025

    Friendly, non pushy salesman. Sales manager gave excellent buying incentives. Finance person was quick & helpful.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/15/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/15/2025

  • Concord Honda Service

    5 out of 5 starsby Customer on 07/07/2025
    updated 07/13/2025

    I had a great experience with Concord Honda, Ashley explained everything clearly and it was a fast service. There is a cool video of the service now. Recommended!
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 07/14/2025

    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 07/14/2025

  • Ali Maloky provided excellent service

    5 out of 5 starsby Tim Lin on 07/07/2025

    Ali helped make the experience streamlined!
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/14/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 07/14/2025

  • Thorough and friendly

    5 out of 5 starsby MoggieMay on 07/07/2025

    My experience at Concord Honda was great! My friend and I were treated like family friends - Ali & Marlon were informative, answering all of our questions with unassailable good humor, and generous with their time. While working with Marlon on the contract & financial paperwork, Ali made sure that Bluetooth and my phone were paired successfully, and even got the car washed before I drove off the lot.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 07/14/2025

    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 07/14/2025

  • 100k service

    5 out of 5 starsby Hondauser on 07/07/2025

    Great experience. Intake supervisor clearly went through all the options and set my expectations. Very timely service.
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 07/10/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 07/10/2025

  • Buying Honda Crv

    5 out of 5 starsby jay narain on 07/05/2025

    As usual, it was a slow negotiation process. They tried to accelerate paperwork as fast as possible.
    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 07/10/2025

    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 07/10/2025

  • Best car buying experience at Concord Honda

    5 out of 5 starsby Anonymous on 05/25/2025

    We had a great experience with our car buying experience at Concord Honda. From the friendly welcome upon arrival, to Jessica Reudy in sales who was amazing from start to finish and our visit with Chris Bongon in finance made the paperwork seamless and hassle-free. Jessica connected us with Ashley in service who took excellent care of us. Concord Honda is staffed with professional, friendly staff who make the car buying experience a breeze. Beautiful, spotless dealership with awesome customer service.
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 05/28/2025

    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 05/28/2025

  • Good dealer

    5 out of 5 starsby Singsing on 05/18/2025

    Very helpful people
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

  • Service Advisor

    5 out of 5 starsby Billy Wynn on 05/22/2025

    I pulled up was greeted by a young man i never seen or knew, I explained why I was there he escorted me to my appointment advisor and He walked me through the process took my keys ,and asked me how would i prefer to be notified of anything, I said text and Nick made everything just to easy for me from the time I arrived to time my vehicle pick was ready I received a call from Nicholas, that my vehicle was ready
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 05/23/2025

    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 05/23/2025

  • Car Experience

    5 out of 5 starsby John Ali on 05/17/2025

    I went to look at used cars came out with a brand new car. Had the best customer service, I would recommend 100%. From being greeted when I walked in to when my keys were given to me at the end, very happy with my experience!
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/22/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/22/2025

  • Thanks for helping a gal out!

    5 out of 5 starsby Cyril S. on 05/17/2025

    Chi, Ana Marie, Mo and Marlon were awesome at the Concord Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situation, Chi, the manager reached out and wanted to make things right. I appreciated how transparent they all were and how easy that experience was. Mo was a great salesman that assisted our test drive. Although we weren’t sure about the car yet, he wasn’t pushy and allowed us to form our own opinions while driving the car. He met us with a smile from beginning to end and he was great. Ana Marie was amazing. Being in a dealership, it’s easy to feel like the salesmen interpret you as nothing but the background as a woman. She was the first person that acknowledged me as a person and didn’t see through me at all dealership. I was thankful for that. Similarly, Chi was great. He wanted to make this experience good and pulled some strings to make things affordable for me. We felt his presence throughout our visit and we felt welcomed during our stay. Finally, there was Marlon. He was quick and swift with his job. Watching him work was like watching a robot type in commands at the computer. He was so efficient and kind. I appreciated him too. Overall, my experience is mixed but they made our second visit an amazing one so I have nothing but compliments. I got a 25 Civic Hybrid Sport Touring at a comfortable total and monthly price. I would definitely come back in the future for other car purchases. This has been our home Honda dealership and will always be after this experience. Thank you for making my first time buying a new car an amazing one.
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/19/2025

    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 05/19/2025

  • Great service

    5 out of 5 starsby 24PilotFan on 05/16/2025

    Quick, completely customer oriented.
    • We strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda.

      by Rusty Howard on 05/16/2025

  • Capable Concord Honda Hooray

    5 out of 5 starsby CalmCustomer on 05/14/2025

    Professional people (Annamarie) and classy cars
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 05/15/2025

  • Just Purchased New 2025 Honda Accord Hybrid Touring

    5 out of 5 starsby AC6JA25 on 05/09/2025

    Finally a painless new car purchase! No pressure from the salesforce. Jose was great! Highly recommend him and Concord Honda in the future!
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 05/15/2025

About our dealership