Concord Honda
Customer Reviews of Concord Honda
Review type:
New car
Thank you for letting us know about your experience. We look forward to your next visit.
Outstanding
by Joe weber on 08/07/2025Great service very informative and helpfulTerrible.
by Clynn8571 on 08/03/2025I’ve never had an issue with Honda until now. They lied about services they performed. Tried to upsell me by $600 more than originally said. Claimed they checked my battery but they did not. I had to take my car to another mechanic and… spent $300 to learn my battery was the issue when Honda claimed they checked it. They refused to rotate my tires because I did not buy new ones (mine were fairly new and I rarely drive). I will never be taking my car here again.Hello, Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
Hello, Thank you for taking the time to leave us this feedback. We would like the opportunity to address your concerns directly. Please reach out to us at (925) 326-3797 when you have a chance. Thank you, and we look forward to hearing from you.
New car
by Firstnewcar on 07/27/2025The sales person I worked with was amazing. The financial person had me wait an hour and a half to finish the sale. I almost walked out and left. If it wasn’t for the sales person I would’ve left his excuse was he didn’t know there was… anybody else waiting?Thank you for letting us know about your experience. We look forward to your next visit.
Thank you for letting us know about your experience. We look forward to your next visit.
Great sells man..
by Englewood on 07/22/2025Mo in concord honda is so great on my visit to roadtes a car. He did outstanding and very informative to all my questions.that I decided to purchase it, Concord Honda is my top list to go next purchased.Thank you for your amazing review! We are thrilled to hear that our team member Mo provided you with outstanding and informative service during your car road test. We are honored to be your top choice for your next purchase. See you soon at Concord Honda!
Thank you for choosing Concord Honda and for sharing your positive experience. We are thrilled to hear that Mo provided outstanding and informative service to help you find your perfect car. We look forward to seeing you for your next purchase!
Tommy was incredibly hospitable! Would come back again
by Daniel N on 07/19/2025I scheduled an appointment for Saturday morning with Tommy and he was incredibly knowledgeable and hospitable through the car buying process. I didn't once feel pressured to make a decision during the process, which was a welcome change… from another Honda dealershipHi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
Hi Daniel, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
Great service
by Midnight on 07/17/2025Sam sold me a new crv and made the process as smooth as can beThank you for choosing us, we're thrilled to hear that Sam made your car purchasing experience seamless! We appreciate your feedback and hope you enjoy your new CRV.
Thank you for the positive feedback! We're thrilled to hear that Sam provided you with a seamless experience while purchasing your new CRV. Enjoy your new ride!
Vehicle service
by 1Pecosa on 07/16/2025Each and every time I bring my vehicle to get serviced, I received a very professional, respectful assistance from everyone.Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Good Customer Service
by Theedizzle on 07/10/2025Leo helped with my purchase of a certified 2023 Honda Pilot Elite. There were a couple of minor issues with it and had them fixed right away. Overall really good service!Thank you for your review! We are so glad you had a great experience with our team and love your new certified 2023 Honda Pilot Elite. We always strive to provide prompt and excellent service to our customers. Enjoy your new vehicle!
Thank you for choosing us for your car purchase! We're thrilled that Leo provided excellent service and resolved any issues with your new Honda Pilot. Enjoy your 2023 Elite model and happy driving!
Excellent experience
by Linda P on 07/12/2025Friendly, non pushy salesman. Sales manager gave excellent buying incentives. Finance person was quick & helpful.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Concord Honda Service
by Customer on 07/07/2025updated 07/13/2025I had a great experience with Concord Honda, Ashley explained everything clearly and it was a fast service. There is a cool video of the service now. Recommended!Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Ali Maloky provided excellent service
by Tim Lin on 07/07/2025Ali helped make the experience streamlined!Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Thorough and friendly
by MoggieMay on 07/07/2025My experience at Concord Honda was great! My friend and I were treated like family friends - Ali & Marlon were informative, answering all of our questions with unassailable good humor, and generous with their time. While working with Marlon… on the contract & financial paperwork, Ali made sure that Bluetooth and my phone were paired successfully, and even got the car washed before I drove off the lot.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
100k service
by Hondauser on 07/07/2025Great experience. Intake supervisor clearly went through all the options and set my expectations. Very timely service.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Buying Honda Crv
by jay narain on 07/05/2025As usual, it was a slow negotiation process. They tried to accelerate paperwork as fast as possible.Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Best car buying experience at Concord Honda
by Anonymous on 05/25/2025We had a great experience with our car buying experience at Concord Honda. From the friendly welcome upon arrival, to Jessica Reudy in sales who was amazing from start to finish and our visit with Chris Bongon in finance made the paperwork… seamless and hassle-free. Jessica connected us with Ashley in service who took excellent care of us. Concord Honda is staffed with professional, friendly staff who make the car buying experience a breeze. Beautiful, spotless dealership with awesome customer service.Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Good dealer
by Singsing on 05/18/2025Very helpful peopleThank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Service Advisor
by Billy Wynn on 05/22/2025I pulled up was greeted by a young man i never seen or knew, I explained why I was there he escorted me to my appointment advisor and He walked me through the process took my keys ,and asked me how would i prefer to be notified of anything,… I said text and Nick made everything just to easy for me from the time I arrived to time my vehicle pick was ready I received a call from Nicholas, that my vehicle was readyYour satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Car Experience
by John Ali on 05/17/2025I went to look at used cars came out with a brand new car. Had the best customer service, I would recommend 100%. From being greeted when I walked in to when my keys were given to me at the end, very happy with my experience!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thanks for helping a gal out!
by Cyril S. on 05/17/2025Chi, Ana Marie, Mo and Marlon were awesome at the Concord Honda. We have purchased 3 different cars from Honda prior and unfortunately we had a bad experience in our last visit. Having heard about the situation, Chi, the manager reached out… and wanted to make things right. I appreciated how transparent they all were and how easy that experience was. Mo was a great salesman that assisted our test drive. Although we weren’t sure about the car yet, he wasn’t pushy and allowed us to form our own opinions while driving the car. He met us with a smile from beginning to end and he was great. Ana Marie was amazing. Being in a dealership, it’s easy to feel like the salesmen interpret you as nothing but the background as a woman. She was the first person that acknowledged me as a person and didn’t see through me at all dealership. I was thankful for that. Similarly, Chi was great. He wanted to make this experience good and pulled some strings to make things affordable for me. We felt his presence throughout our visit and we felt welcomed during our stay. Finally, there was Marlon. He was quick and swift with his job. Watching him work was like watching a robot type in commands at the computer. He was so efficient and kind. I appreciated him too. Overall, my experience is mixed but they made our second visit an amazing one so I have nothing but compliments. I got a 25 Civic Hybrid Sport Touring at a comfortable total and monthly price. I would definitely come back in the future for other car purchases. This has been our home Honda dealership and will always be after this experience. Thank you for making my first time buying a new car an amazing one.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Great service
by 24PilotFan on 05/16/2025Quick, completely customer oriented.We strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Honda.
Capable Concord Honda Hooray
by CalmCustomer on 05/14/2025Professional people (Annamarie) and classy carsWe appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for letting us know about your experience. We look forward to your next visit.
by Eleanor Tant on 08/01/2025