Lexus of Cerritos
Customer Reviews of Lexus of Cerritos
Review type:
We Love Elmeera !!!
Sales
by Laporschia on 04/17/2023My go to person when I visit Cerritos Lexus dealership with AutoNation I go to Alex Cruz he is the best service providerHi Laporschia, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great friendly service
by Marlene on 04/11/2023Great friendly serviceHi Marlene, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
Customer
by Sherita on 04/11/2023The service I received from Tony T. was superb. Tony was very knowledgeable of questions I asked. He was very friendly, and I felt like I was his first priority, and my happiness was important to him. So grateful to have him as my service… Advisor.Hi Sherita, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Liza
by Liza Div on 04/10/2023Alex my consultant is the best, he explains everything to me what the car needs and he answers all my questions.Hi Liza, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Service at Lexus of Cerritos
by LucilleJ on 04/05/2023Excellent advice and service from my advisor. Time in and out as promised. Thank you!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My first 10,000 Mile Service
by gomikesohn on 03/29/2023Great experience while waiting. Coffee from a new/fancy machine, drinks, and snacks were all complimentary. The service was finished before the expected time, so I was able to pick up my kids on time. Thanks.Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
5,000 miles service
by Jayson B on 03/27/2023Very professional and helpful.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nice service
by Kyung H Kim on 03/20/2023Very comfortable and perfect service!!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Linda
by lexus 2016 on 03/17/2023always courteous, polite.Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
by AudreyB on 03/17/2023Linda was great. She is sweet and polite. Well explained and take care of me everytime i go so does everyoneHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Owner
by Cerritos on 03/16/2023The service was excellent. They quoted me 2 hours for oil change and it was done within that time.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Alex Is a 5-star Employee
by Customer on 03/14/2023Alex was excellent! He was respectful, courteous, and honest.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
My service advisor was awesome
by Sokha1111 on 03/12/2023I recently needed service on my car and my service advisor Chris was great. He did what he could to help me, and that he was very communicative. I will definitely be requesting him to help me with any of my future service needs at Lexus.We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Attentive and Honest
by DannyO87 on 03/07/2023The people handling our car we're friendly and knowledgeable. I dropped off my car and they called me when it was ready. I didn't have to worry about anything. They let you know if your car needs additional services done and they don't… pressure you to get it done then and there.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Boram Kang on 03/06/2023Great and fast service. I would totally recommend this dealer to my friends and familyHi Boram, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.
Purchase
by Lexusrx on 03/02/2023Shayan is very professional and the whole process is very fastHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
2023 Lexus Es-350
by Matthew D on 03/02/2023Great vehicle and great price. Highly recommendedHello Matthew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.
New RX
by Yogi on 03/02/2023My sales Rep and finance guy was very knowledgeable and understanding of what I want when I purchased my 2023 RXHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service Appointment
by Cummings on 03/01/2023Took my car in for an oil change!! The service at Cerritos Lexus is Exceptional!! Everyone is so helpful and friendly and it’s a refreshing feelingHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Deoartment
by Priscilla on 02/23/2023Linda Framel was professional, courteous & knowledgeable.Hi Priscilla, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Parts Department
by Priscilla on 02/23/2023Sal in Sales was Knowledge, professional & helpful! He went the “extra mile” to assist meHi Priscilla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Jeremy, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.
by Julia Bethany on 08/06/2025