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Customer Reviews of Mercedes-Benz of Carlsbad

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56 sales reviews
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  • Excellent purchasing experience

    5 out of 5 starsby Jonathan on 01/12/2019

    The easiest purchasing experience ever! Andy Sweeney invested the time to understand exactly the car we we wanted. He was very klowedable of the available options and helped us choose the best combination of features. When we settled on the right car, he worked to give us the best possible price and terms. I am telling my son to talk to Andy about purchasing his next car.
    • Jonathan, we're happy to hear that Andy was able to make your car buying process positive and painless. We appreciate your business and can't wait to assist you in the future. If there's anything you need in the meantime, please don't hesitate to reach out, we're always happy to help!

      by sinclairford on 01/20/2019


  • C300

    5 out of 5 starsby Itskc69 on 01/03/2019
    updated 01/11/2019

    Great experience. My salesman was Bob Rickman. Highly recommend him.
    • We are lucky to have Bob on our team and even luckier to have you as our customer! We hope to see you again soon!

      by sinclairford on 01/20/2019


  • A SMOOTH PURCHASE

    5 out of 5 starsby foxylady on 01/03/2019

    A very pleasant one - Moe certainly did his homework before the sale and knew what we were looking for in regards to a 2019 C Class vehicle. He knew the amount of $$ that we wished to pay and was instrumental in making our lease payments most attractive. After the sale and while signing our contract he transferred all our items from the old car into the new car on his own volition. Went over the car with us, filled up the tank and off we went. Thank you Moe for your professional demeanor as well as making us very satisfied.
    • Thank you for sharing your positive experience with us. Moe is wonderful and we're happy to hear he made your new car purchase a smooth one! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by sinclairford on 01/20/2019


  • 2019 Mercedes-Benz

    5 out of 5 starsby Sedona1 on 01/02/2019

    We had an awesome experience purchasing this car. Fast delivery, everyone helpful. Easy
    • Hi Sedona! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

      by sinclairford on 01/20/2019


  • Super Satisfied Customer!

    5 out of 5 starsby D.Tietge on 11/30/2018

    Everyone I worked with at Hoehn, from sales to administration on my closing, were professional and most importantly, there wasn't any pressure to buy, just helpful, courteous service. I highly recommend Hoehn, Carlsbad. And the selection is great!

  • Great car, wonderful service!

    5 out of 5 starsby DWilliam on 11/29/2018

    We recently leased a new S560 to replace our expiring S550 lease. It couldn't have been an easier or more pleasant experience. Reed Kaelin knows us and our preferences from prior purchases and was very helpful in finding our car for us.

  • Fast and Fair and Easy

    5 out of 5 starsby VM2018now on 11/08/2018
    updated 11/16/2018

    This was the easiest car purchase experience, they were accommodating fair and really listened to my concerns.
  • Hoehn-MB at Carlsbad

    5 out of 5 starsby Edmund-PVP on 11/08/2018

    5 Star experience with Saad Jarrah for our 2019 GLS450. Definitely will purchase next Mercedes from Saad Jarrah and Hoehn-MB of Carlsbad.
  • Fast and Fair and Easy

    5 out of 5 starsby VM2018now on 11/08/2018

    This was the easiest car purchase experience, they were accommodating fair and really listened to my concerns.
  • AM Carlson

    5 out of 5 starsby AM Carlson on 11/01/2018

    Our experience in purchasing a 2019 MB GLE400 from Hoehn Motors was excellent. Our sales person David Silvas provided us with great service including finding our vehicle of choice in Scottsdale, AZ. The people at the dealership were friendly and helpful.
    • Am Carlson, we're happy you found our staff to be so supportive during your experience here at Hoehn Mercedes Benz. We hope to be of service to you again in the future. Best wishes, Hoehn Mercedes Benz

      by hendrickteam on 12/22/2018

  • Sales and service review

    5 out of 5 starsby Lmfxcochran on 10/30/2018

    Bob Rickman in sales and Paul Nelson in service represent the highest standard. I would recommend both as they always exceed expectations.
    • Reviews like this give us motivation and help us ensure we provide high-quality care! We are truly lucky to have Bob and Paul on our team. We look forward to your next visit! Take care!

      by hendrickteam on 12/22/2018

  • Painless car buying experience

    4 out of 5 starsby Squirrel on 10/26/2018

    Everyone at Hoehn was helpful and friendly. I got a good car at a good price.
  • Customer Experience

    5 out of 5 starsby Stephanie on 09/24/2018
    updated 10/05/2018

    From the start to finish... my experience at Hoehn Mercedes Benz was exemplary! The knowledge, dedication, attention to details, and thoughtfulness was WONDERFUL and appreciated! I will never purchase/lease a car from anywhere else. It was an enjoyable experience.... and such a fun day picking up my car!
  • My new Mercedes Cabriolet

    5 out of 5 starsby Mikeatkins on 09/25/2018

    Andy was very helpful and patient through out the entire purchase experience. The car is going to be a great experience for me.
  • MB Hoehn in Carlsbad, CA The best ever!

    5 out of 5 starsby mariocaball on 09/24/2018

    Car shopping seems to be a lengthy process no matter how much you prepare, but to my surprise from the moment we meet Moe at MB Hoehn, our experience was fast efficient and amazing. I highly recommend Hoehn MB and Moe!
  • Esxceeded expectations

    5 out of 5 starsby cafrank on 09/22/2018

    From the moment we arrived the service and attention was exemplary. The sales representative was helpful, knowledgeable and curteious. Every detail of the transaction was efficient and enjoyable. A follow up visit to service to take care of a few items was equally what one would hope for from Mercedes and the work was excellent. Hoehn is the place to buy a Mercedes.
  • Awesomeness

    5 out of 5 starsby Sam Namiq on 08/15/2018

    Usually buying a car is NOT a walk in the park, but this was the case with Hoehn Motors, from the moment you enter the dealership you will feel the warm welcome and the A+ service, Saad was great, he showed us our options and worked with us until we got our lovely new ride. Thank you very much Saad for the great service and thank you also for the whole Hoehn Motors team!
    • Sam, we are over the moon with your kind review. We know buying a car isn't always easy, but we're happy to hear you were treated with the 5-star service we strive for each and everyday. We hope you're loving your new ride and can't wait to see you again soon!

      by jaimy_grigsby on 09/12/2018

  • Mercedes-Benz Purchase

    5 out of 5 starsby laahwah on 08/11/2018

    The salesman was friendly, courteous and easy to work with. I would highly recommend purchasing a vehicle from this dealer.
    • Iaahwah: So great to read your kind comments. We appreciate the 5 star review and look forward to seeing you again in the future! Thanks

      by jaimy_grigsby on 08/23/2018

  • KRISTINE KAELIN IS FANTASTIC

    5 out of 5 starsby Happy Owner on 06/23/2018

    Kristine answered all my questions in a timely manner, sent lots of pictures, fully and honestly described my car in detail and was a pleasure to work with. She handled everything for me and walked me through all that needed to be done to get the car to me and get it registered the most inexpensive way for me. Great deal, great dealer, great sales person!!!
    • We're delighted by your experience here at Hoehn Mercedes-Benz and are flattered to hear about all the kind things you have to say about about Kristine. She's a true gem. Thank you for your business and we hope to see you again soon!

      by jaimy_grigsby on 08/01/2018

  • Excellent Car Buying Experience!

    5 out of 5 starsby sherrieh on 06/06/2018

    Great experience from start to finish. Our salesman, Gary Cruse was professional and easy to deal with. We were given a good introduction to the car at delivery and have been contacted to make sure w call or come in if we have any other questions. We are happy customers!
  • Outstanding sales and service

    5 out of 5 starsby merrittjohna on 05/23/2018

    This is the third car my wife and I have purchased from Hoehn and each time we have been treated very well. Each time we have worked with Mr. David Silvas who is courteous, professional, friendly and has integrity. David will treat you well. Great dealership - one that we trust.

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