Toyota of Santa Cruz
Customer Reviews of Toyota of Santa Cruz
Review type:
Honest, no BS dealer, highly recommend!
Thanks, Bryon!
by Rae on 09/12/2019Bryon was friendly, helpful, and knowledgeable. He helped me make informed decisions about the repairs needed and I really appreciated his willingness to talk me through everything.my visit
by Thomas on 09/11/2019quickThank you for the great review, Thomas. Please come visit us if you need anything else, be it service or sales. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Toyota Santa Cruz!
by Ellis on 09/11/2019My service advisor, Bryon is the best! Great customer service, above and beyond.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
thank you
by Sandra on 09/11/2019we were well taken care, with questions answered and the myriad details covered as painlessly as possible. there were no unpleasant surprises, specifically, additional costs appearing during the course of our buying our car.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Recent visit
by Holly on 09/11/2019Fast and friendly serviceWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Repaired my moistured tail lamp.
by Jaehak on 08/30/2019updated 09/11/2019There was a problem of moisture in the tail lamp. My warranty has expired. I explained that this problem occurred in December of last year and Deal did a free repair for it. People are so nice and kind. Great people!. Thanks all.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Toyota of Santa Cruz Rocks!!
by Erica on 09/10/2019Flexible, quick and easy to schedule appointments.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Friendly and fair
by CM on 08/30/2019updated 09/10/2019Straight forward negotiations and knowledgeable staffWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Overall friendly service, a little pushy in the purchase process though
by A_Car_Buyer on 09/09/2019The main salesman was friendly, people were generally considerate.Thank you for the great review and feedback. Please come visit us if you need anything else, be it service or sales. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Review
by Sean on 09/08/2019Courtesy shuttle was great!We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
express service
by Thomas on 08/28/2019updated 09/09/2019Extremely helpful and quick.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service
by Caleb on 08/27/2019updated 09/09/2019Smooth, easy, friendlyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
2015 Corolla Maintenance
by Chadbourne on 08/26/2019updated 09/09/2019Bryon was very friendly and helpful and the service was fastThanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Wham, bam, serviced ma'am.
by Sandra on 08/26/2019updated 09/09/2019You are quickly logged in, and seated in a comfortable waiting area. Waiting time was short.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
RAV4 purchase
by Diane on 09/08/2019The sales people were friendly & didn’t push something you didn’t want . They try the best to make things work outHi Diane! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Nice place to buy a car
by Carol on 09/07/2019Nice salesmen. Helped find what we were looking for and pointed out features that they thought we would likeHi Carol! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Excellent service
by Anatoly on 09/07/2019Friendly, courteous service adviser, car washHi Anatoly! We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
20000 service at santa cruz toyota
by Susan on 09/07/2019friendly and fast-service done early and car was beautifully washed! and dogs were treated like royalty!!We really appreciate your feedback, Susan. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
2017 Tundra
by John on 09/06/2019Andrea was very courteous professional and knowledgeableThank you so much for your feedback, John. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Andrea. Please let us know if we can ever help you in the future. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Paula Marcus
by Paula on 09/05/2019Warm and helpfulThank you for the great review, Paula. Please come visit us if you need anything else, be it service or sales. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
great customer service
by Libby on 09/05/2019All service techs are extremely helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Toyota RAV4
Toyota Tacoma
Toyota Camry
Hi Rae and thanks for the great feedback! We're very happy that Bryon was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
by Toyota of Santa Cruz on 09/12/2019