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Customer Reviews of Toyota of Santa Cruz

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1567 reviews
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  • Great staff!

    5 out of 5 starsby Erik on 01/19/2019

    Quick, friendly, professional and hassle free service every time. I was dropping by for my 1st routine maintenance to schedule an appointment and was actually fit right in and taken care of that day.....in and out in under an hour. Awesome staff!
    • Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by dealerreply on 01/23/2019

  • .

    5 out of 5 starsby Melissa on 01/11/2019
    updated 01/22/2019

    Great staff. Easy to check in truck and check out.
    • We appreciate the kind words about our staff, Melissa. We hope to see you again for your next service appointment! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Professional and Reliable

    5 out of 5 starsby Jeff on 01/11/2019
    updated 01/22/2019

    I've always gotten friendly prompt service with no surprises.
    • Hi Jeff and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • SC Toyota really earns their good reputation

    5 out of 5 starsby Jeanette on 01/10/2019
    updated 01/22/2019

    Everyone is nice and helpful.
    • Jeanette, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Go to Toyota of Santa Cruz

    5 out of 5 starsby Sandy on 01/09/2019
    updated 01/22/2019

    My experiences with Toyota of Santa Cruz are always excellent! From the moment I drive into the bay until my car is brought back to me, I'm listened to, treated professionally and respectfully. My questions, no matter how naive they sound, are always answered.
    • Hi Sandy and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • oil change

    5 out of 5 starsby Blanca on 01/09/2019
    updated 01/22/2019

    it was good. the people who work there are very nice. The shuttle service is very nice- thank you for that.
    • Thank you for the kind words, Bianca! We hope to see you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • prius 2010

    5 out of 5 starsby Louis on 01/09/2019
    updated 01/22/2019

    friendly competent service
    • We appreciate this great feedback, Louis! Thank you! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Prius Service

    4 out of 5 starsby Lynn on 01/09/2019
    updated 01/22/2019

    Car was done in the time promised
    • We appreciate the kind feedback, Lynn. Thank you! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • service visit

    5 out of 5 starsby Julia on 01/09/2019
    updated 01/22/2019

    I was greeted immediately by friendly and professional associates. The services were explained and the paperwork done efficiently. The work was completed in less time than originally stated. And I even got a car wash!
    • Thank you for the great review, Julia. We appreciate your business! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Highly recommended

    5 out of 5 starsby Susan on 01/09/2019
    updated 01/22/2019

    personable, friendly, knowadgeable staff Easy to make an appointment, excellent service The ability to be taken into town and then picked up I drive from Monterey even though we have a dealership in Seaside, I have never had a good experience there.
  • Professional Operation

    5 out of 5 starsby Donald on 01/09/2019
    updated 01/22/2019

    Fast. Efficient. Friendly.
  • Santa cruz toyota

    5 out of 5 starsby Shannon on 01/09/2019
    updated 01/22/2019

    prompt, helpful, nice folks
  • toyota of santa cruz

    5 out of 5 starsby Angela on 01/09/2019
    updated 01/22/2019

    quick and friendly
  • Friendly and efficient service

    5 out of 5 starsby Richelle on 01/09/2019
    updated 01/22/2019

    It was efficient, what was promised was delivered and staff was professional and friendly.
  • Was very good experience !

    5 out of 5 starsby Mary on 01/08/2019
    updated 01/22/2019

    Very good, Sales person Robin S was exceptional !
    • Thank you for the great review, Mary. We will share this with Robin! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Highlander purchase

    5 out of 5 starsby Megan on 01/08/2019
    updated 01/22/2019

    Our salesman Richard B was extremely helpful, not pushy and we felt comfortable negotiating with him.
    • Thank you for the amazing review, Megan. We will share this with Richard. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • They made it easy enough of a process

    5 out of 5 starsby Christian on 01/08/2019
    updated 01/22/2019

    It was probably the most streamlined direct dealership I had dealt with of the 5 I was looking into for a new car.
    • Christian, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • thanks.

    5 out of 5 starsby Frank on 01/07/2019
    updated 01/22/2019

    quick and very nice people. very nice driver that took me home.
    • Thank you for the great review, Frank! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Toyota of Santa Cruz

    5 out of 5 starsby Jim on 01/07/2019
    updated 01/22/2019

    You guys are the BOMB !!! My service contact, Mark, is always professional and friendly. One of the reasons that I buy Toyotas is because of your service department. The Best in Santa Cruz County.
    • We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • Robin is phenomenal

    5 out of 5 starsby Shayna on 01/06/2019
    updated 01/22/2019

    Robin was great. She helped me decide on the car I wanted.
    • Thank you for your kind words, Shayna. We will share this with Robin! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by toyotascionsc on 02/07/2019

  • 2019 RAV 4

    5 out of 5 starsby Robert on 01/19/2019

    Jim Davis was very helpful, did a good job for us.
    • Robert, thank you for taking the time to write this review. It's a pleasure to hear that Jim did a good job in assisting you during your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com

      by dealerreply on 01/20/2019


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