Toyota of Santa Cruz
Customer Reviews of Toyota of Santa Cruz
Review type:
Honest, no BS dealer, highly recommend!
No hassle service
by Maria on 06/10/2019updated 06/17/2019I like the quick servicesNote quite as good as usual.
by Lawrence on 06/10/2019updated 06/17/2019The job was done in a timely fashion and I was treated with courtesy and respect.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service for my Toyota Tacoma!
by Sharon on 06/10/2019updated 06/17/2019Bryon was very helpful. He told me they would probably be done with the service for my truck in about an hour, and he was right on. I had my laptop with me, so I was able to use the Toyota guest wifi and got some work done while I waited!… And my truck got a wash!Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service visit
by Allison on 06/10/2019updated 06/17/2019Personable staff. . .explained everything that was done clearly.Allison, thank you for the feedback! We are happy to hear about your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
New car purchase at Toyota Santa Cruz
by Barbara on 06/09/2019updated 06/17/2019Robin and all the people in sales and finance were very patient and helpful in answering all of our questions and explaining all the features of the RAV4. They also made sure we understood all the terms of our purchase. We appreciate… Robins offer for help with the use of Apple Play as things come up in the future. Chelsea was also helpful regarding directions on how to reset OBD II monitors in another Toyota vehicle we own. Everyone at Toyota SC seems happy and ready to help their customers.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Thanks Toyota!
by Joshua on 06/15/2019Mike the rep did a good job as well the sales manager and finance manager. as a sales professional myself I really appreciated their effort to both treat me well and close the sale. I’m glad I shopped locally and would likely refer… anybody looking for a Toyota. Good job guys!Thank you so much for your review, Joshua! Happy customers are our goal and our mission at Toyota of Santa Cruz, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
First service
by Barbara on 06/15/2019Very friendly and efficient people!Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Staff were attentive and friendly
by Mimi on 06/08/2019updated 06/14/2019Was seen right away and finish on time.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Amazing sales team
by Mamoun on 06/08/2019updated 06/14/2019The amazing sales team includes Miguel and Tom,they work with us through everything and answers all our concerns. Pointing out all the features in beautiful reliable Toyota.... I’m happy that my wife and i went to Toyota of Santa CruzThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
good service
by Danielle on 06/13/2019always fast. friendly.Thank you for this amazing review, Danielle! We really appreciate your business. Sincerely, The Toyota of Greensburg Management Team
Great Express Service
by Edward on 06/13/2019easy to schedule quick, efficient, fair-priced service I especially appreciated the reinstated car wash Nice work!Edward, we are glad to hear you enjoyed your recent visit to our service department. At Toyota of Santa Cruz we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service visit
by Chris on 06/13/2019Quick service, friendly people, quality work, nice facilitiesThank you for reaching out Chris! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great experience
by Blythe on 06/06/2019updated 06/13/2019Candace was very friendly and answered all our questions. She is wonderful! Great coffee!Thank you so much, Blythe! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service
by Bob on 06/12/2019Fast on time service, appointment made for express service, in and out as advertised.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Isidro Aviles was great!
by Maria on 06/12/2019The service agent was very helpful! He made sure all my questions were answered. He did an awesome job!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great crew
by Bobi on 06/05/2019updated 06/12/2019Bryon was so friendly and helpful! Service quickly done.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great!
by Luka on 06/05/2019updated 06/12/2019All employees were extremely kind and helpful to me, service was prompt and painless, and I was offered a complementary car wash. I was extremely satisfied with my experience. I am struggling to remember the name of the woman who helped me… get everything in order, but she was fantastic. I apologize if I get her name wrong but I believe it started with an S.Luka, we are glad to hear you enjoyed your recent visit to our service department. At Toyota of Santa Cruz we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Great service
by Jaime on 06/11/2019Fast service, helpful advisorWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Toyota 2019 Rav 4
by Den on 06/04/2019updated 06/11/2019I am a first time buyer. I'll said everything is well instructed and courteous. A pleasant and eyes opening experience.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Positive Buying Experience
by Robin on 06/04/2019updated 06/11/2019Easy, fun and excitingWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Timely
by Christopher on 06/03/2019updated 06/11/2019The car was ready timely and in good condition. It is extremely helpful to be able to schedule an appointment on line.Christopher, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Santa Cruz! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Maria, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
by Toyota of Santa Cruz on 06/19/2019