Buena Park Honda
Customer Reviews of Buena Park Honda
Review type:
Survey
Survey
by Jason J on 07/27/2025Kenny and Matt Baum worked fast and friendlyThank you for your kind words and this wonderful review! We look forward to your next visit!
Full circle Panda Purchase
by MissBlisss on 07/14/2025Huge thanks to James (aka Panda), Oscar, and Matthew for taking such great care of my mom, my son, and me! From start to finish, they made the car-buying experience smooth and personal. My son had dreamed of a white car with black accents… to name it “Pandy”—and somehow James (Panda!) helped us find exactly that. It truly felt meant to be. James was kind, patient, and handled my mom’s fiery attitude with such grace 😂. Oscar and Matthew made sure everything was clear, easy, and stress-free. We’re so happy with our new car and the service we received. Highly recommend this amazing team! Go Pandas!We're so glad to hear that our team went above and beyond to make your car-buying experience smooth and personal. James and our entire team are dedicated to providing exceptional service and helping you find the perfect car. We can't wait to see you guys and "Pandy" cruising around town. Thank you for choosing us and for the high recommendation!
Purchase of Prologue
by L2C4Ever on 07/07/2025Auggie and Peter were super Honda Helpful in having me purchase my New Honda Prologue in North Shore Pearl. Transaction was seamless and Auggie delivered the car to me personally which was awesome feeling compared to driving the Car off the… lot. Would definitely come back for my next Honda PurchaseHi, thank you for choosing Honda and for your wonderful feedback! We are delighted to hear that Auggie and Peter provided exceptional service and made your car buying experience seamless. We look forward to serving you again for your next Honda purchase!
New Honda Pilot
by Popsof6 on 07/07/2025Auggie and Buena Park Honda did a great job along with Matt in finance. Very professional service and easy to work with.Hi, we are so glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Honda prologue
by Michelle on 07/07/2025Service manager rude and did not offer any solution. I said I will call corporate he said go head.Excellent Sales and Management staff!
by Charles C. on 05/26/2025In and out in less than an hour and a half! Go in knowing you are getting the best deal! Channy was my sales rep and Peter the sales manager. Very professional! My car was in a Vip lane with my name, my paperwork was already ready.… Negotiated over the phone took less than 15 minutes. Once I committed, everything was smooth sailing. Finance manager Alejandro was cool as well. Highly recommend Buena Park Honda!.We are thrilled to hear about your amazing experience at Buena Park Honda! Our team strives to make the car buying process efficient and stress-free. Thank you for choosing us and we look forward to serving you again in the future.
Car sale
by TeeBabii on 05/22/2025I bought a Honda Pilot and I was so comfortable and pleased with the service I received overall. Great customer service!!!Thank you for choosing to purchase a Honda Pilot from us! We are thrilled to hear that you had a comfortable and positive experience with our customer service team. We strive to provide exceptional service to all of our customers. Happy driving!
Satisfied customer
by Nancy L on 05/04/2025Carlos the sells representative was very helpful and upfront. Michelle the finance manager was beyond amazing and caring!! Honda Buena Park has been a great dealership to my wife and myself.Thank you for the kind words! We are thrilled that Carlos and Michelle provided excellent service during your visit. We are grateful for your loyalty and look forward to continuing to serve you and your wife at Buena Park Honda.
Honda
by Oscar A. on 04/06/2025muy atentos al cliente ayudando lo mejor manera Sales person Jacobo muy amableOscar, ¡nos alegra mucho haberte brindado una experiencia positiva! ¡Gracias y que tengas un día fantástico!
Awesome customer service!!!
by Junior Roca on 04/01/2025updated 04/09/2025My experience at Honda of Buena Park was great !!! No complaints whatsoever. From the moment I arrived I was greeted professionally and with a friendly smile. They had the car I wanted in the right color I wanted. The whole process was… smooth and easy. I especially liked that the General Manager, Francisco Razo came out to greet me and assist me. He gave me a great deal! There was no pressure from the sales rep, Auggie, to buy the car. I will be going to look at one other brand to compare vehicles. However, I’m 90% sure I will be back to buy the Honda Civic I test drive. This dealership is not the same dealership of the past. I highly recommend you purchase your next Honda vehicle from Honda of Buena Park.It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Above and Beyond
by Happy Honda on 04/06/2025Very friendly but no pressure. In fact, my husband (who regards car shopping akin to a root canal) suggested we go to Buena Park Honda, remembering the pleasant sales experience we had buying our Accord there 6 years previously. We had… made it our first stop initially, testing a CRV despite it raining-very impressed with the quality but we wanted to explore several other makes before any decisions were made. After going to no less than 4 dealerships, we wound up back where we started. As the process of buying, signing, and info exchanging, we came to the payment portion. Despite having sufficient funds previously transferred to our account, my debit card experienced a glitch in the transaction (my fault). It was late and since I didn’t have a checkbook on me, the finance associate suggested our salesman ride home with me and my husband followed in our traded in Accord. Perfect solution. They really went out of their way to accommodate us. Way to go BP Honda!Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Sales
by Juan Alvarez on 03/31/2025The sales person treats me with dignity and professionalism. The vehicle's cost was transparent that it was post online. My experience was excellent and appreciated the business with sales person.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
New car purchase for 18y son
by DinaMeri on 03/18/2025As parents of an 18 year old son, we wanted to purchase a vehicle that not only received the highest Consumer Reports rating, but also a vehicle that would hold its value and last for many years. We arrived at the Buena Park Honda… dealership having already priced both used and new vehicles. We were instantly met in the parking lot of the new Honda vehicles by a very kind salesman, Charles "Chuck" Fisher. Chuck was personable, friendly and shared his knowledge of the vehicle we were looking at. When Chuck brought us the color of vehicle my son wanted, we made the decision to purchase a new vehicle for him. The sales process was smooth and did not take hours. We were assisted by Steve Choi, the Sales Manager. We felt that our concerns were listened to and our opinions mattered. Our son was able to witness the deal making process handled as a professional and friendly transaction, something that was important for us to have him see. The financing portion was handled by Alejandro who made this process very quick and easy. We were very pleased by the professionalism, courtesy, and kindness by all the staff. If we were to purchase another vehicle in the future, this would be the dealership we would return to. Thank you to all involved who made this important milestone for our family be a memorable one!Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Sales
by Mini cooper on 03/10/2025Best experience! The staff is very professional at the same time made you feel welcome and comfortable. My sales person even went to pick up my car from another dealership 30 miles away. Now that's service! Thanks Mike! The GM Mr Razo was… fantastic, made sure we were being taking care of. The car was super clean! Our daughter was surprised!!! Thanks again!Hi, we are so pleased you enjoyed your visit to Buena Park Honda! We hope to see you soon!
Excellent Experience
by DavidGonz on 03/07/2025This was by far the best purchasing experience I've had and to the employees who helped me especially Kenny and Michelle. They made me feel like a friend and answered all my questions along the way!David, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We can't wait to see you again, have a great day.
Best Honda Dealer
by Mike562 on 03/03/2025Went in to buy a used car, they helped put me in a new car for the payment I was looking for. Channy went above and beyond to help me and made sure every step of the process was amazing. Thank you to the staff of Buena Park, will refer… others.We’re so happy to hear about your positive experience! Your feedback means the world to us.
Wonderful team
by Willsalaz on 01/26/2025Was seen immediately upon arrival. Was shown what was within my budget. Very open and transparent. Every step from the test drive to the financial process was seamless. Felt like they really cared about me and my needs.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Chaney and the team were fantastic
by Peachceviche on 01/21/2025Great personal and caring service from everyone at BP Honda. Very thorough and professional. Most I importantly it was fun and that’s saying a lot relative to buying a car!Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Best Experience.
by Nancy87 on 12/27/2024updated 01/03/2025I was expecting to not get approved because of my credit score.I was wrong they work with any credit score like they advertised.My sales guy was awesome worked on the numbers and gave me a good deal.All workers were happy for me when I was… approved for a car made me feel welcomed.I was explained clearly of all my car information.I will definitely recommend to family and come back here.I drove almost 2 hours it was worth my time.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Amazing experience.
by Eros Virgen on 11/25/2024updated 12/03/2024Es la tercera vez adquieren un carro en Buena Park Honda! Pero esta vez fue súper rápido, fácil y cómodo. Muy buena atención por parte de Francisco Razo, Alma López y Michelle padilllaEros, ¡nos alegra que hayas tenido una experiencia tan maravillosa con nosotros! ¡Esperamos su próxima visita! ¡Cuidarse!
Best Honda Dealership In Southern California! Francisco & Michelle & CJ
by Richie Justine on 11/03/2024Have purchased over 20 vehicles in my lifetime. Dealt with at least 7 dealerships and 3 of them Honda Dealerships. Buena Park Honda hands down best dealership I've ever dealt with. From the buying process with the Master Mind Braddah… Francisco for working out the best possible deal for me and my Ohana! Then having the pleasure of working with the Numbers Queen, Michelle who is the backbone of it all. Michelle thank you For being so meticulous and real and sweetening the deal like no other! I love dealing with straight up and real people like yourself! I appreciate you my family appreciates you and like I told both of you! You have our business for life! Thank you both for making the process so easy and smooth. We will see in you in 3 years! Shoutout to my Uso CJ, for the assist and personal touch in setting us up to take delivery of our new Prologue Elite. We love it already! Mahaloes to all of you! We Buena Park Honda patrons For Life!Richie, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We hope to be of service to you again in the future. Best wishes, Buena Park Honda
Thank you for your kind words and this wonderful review! We look forward to your next visit!
by Eleanor Tant on 08/01/2025