Buena Park Honda
Today 09:00 AM - 08:00 PM
Customer Reviews of Buena Park Honda
Review type:
Survey
by Jason J on 07/27/2025
Kenny and Matt Baum worked fast and friendly
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The following reviews are more than two years old. They are not included in the overall rating.
65 reviews
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Tire Replaced
by hipcab65 on 06/30/2016Had a Flat tire, was told there was a nail in the sidewall. At first I thought it would be all on me but they explained that I had a package with my oil change package that covered repairs and replacement up to $150. They replaced in about… 40 minutes as promised, great staff and clean waiting area with snacks coffee and water. Great job to all at Buena Park Honda!6/25/16 service repairs
by janaC65 on 06/26/2016Jose Garibay was on top of my repairs and went above and beyond to take good care of me. I always have a great experience @ Buena Park Hondagreat services. positive attitudes. clean facility.
by JackieLeon on 06/21/2016good customer service, helped me find the perfect car for me. thank you Channh Gil, and Merlyn Perez.Best lease deal I could find on a 2016 Civic
by Robione on 06/16/2016Mike and Tony the sales manager made it go right to get my 2016 Civic lease at a great rate for my credit and on the fly from another dealer at a price that beat the competion by almost a grand. All really helpful and not pushy at all- I… found out they are salaried at Sonic dealerships and I found it made a difference in dealing with them.Good Serviice
by ahdahar on 06/15/2016Oscar Rodriguez gave the best customer service, I didn't had an appointment but he attended me very professionally and called me back in the given time frame to collect my car. Great service, very professionalWe are always relaxed to come to this dealership
by maurieteddy on 05/28/2016They actually act treated my wife and I like they appreciated our business and were glad to help us! We always observe how Friendly and Courteous everyone is at this dealership, every time we come! We have been a regular customer of… theirs since December 2012, when we bought our CRV! We can't say anything as nice about several other dealers in the area but that is another story!!Oil Change
by Isabe1Berry on 05/27/2016Dear Honda, Thank you for the overall service. I went there for an oil change. Jose was very helpful in getting my car details and any of my concerns. Ed, walk me to the office and gave me a print out. Then they walk me to the waiting room… where they offer variety of coffee, snacks, water and newspaper. The place was clean and professional. Great Team work!Great Services
by happycar47 on 05/27/2016Buying a car is something you don't do everyday. You have to be very careful when choosing the place to go. I started my search for Honda CRV thru internet by posting my request, I received lots of responses. One of them is Edward Kim,… Internet Manager at Buena Park Honda who asked me the detail of my requested car. From day one of my search he was very responsive, accommodating and always ready to answer all of my queries and concerns. There are no pressures communicating with Edward, negotiation on the prize flows so smoothly. The prize and conditions for the car purchase that we agreed over in the internet when I got to their dealership all of it were put into sale contract, NO SURPISES AND NO GIMMICKS. Also the sales Manager Anthony Gonzales who approved my request was very helpful and accommodating. When it comes to Financing department, Michelle Padilla was very accommodating and she explained to me the details about financing and doesn't take long to complete all the paper works. Overall, my buying experience at Buena Park Honda was very good, NO PRESSURES, NO GIMMICKS, NO HIDDEN SURPRIZES, CLEAN FACILITIES, NICE PEOPLE, "WHAT YOU WANT IS WHAT YOU GET", HELLO CAR SHOPPERS, BUENA PARK HONDA IS THE PLACE TO BE. I will definitely recommend this place to all my friends. I went home with my new CRV, good deal, Very Happy.Great car buying experience!
by jkim1249 on 05/27/2016I had very positive car buying experience from beginning till I drive away from the dealership with my new car. They really are different than any other dealership. I am sure all others may have noticed this. I will definitely revisit again… for my next Honda purchase.Ok
by julianq23 on 05/24/2016Was satisfied with the service, however, was a bit disappointed not receiving a carwash as I was told so at the time of signing my agreement.Great service
by Edchanel5 on 05/09/2016updated 05/23/2016People working in service center are respectful, accommodating and trustworthy.VIP Service at Buena Park Honda
by harrisf on 05/17/2016We received a VIP Service email invitation. Since we needed an oil change and overall checkup we made an appointment for the next day. From the free coffee machine (any brew you can think of) to free granola bars and trail mix, it was a… very nice experience. The dealership is spotless, as are the mechanic's bays. The service writer was great, as was the mechanic. Because of the VIP invite, we even received a gift of Honda keychains, a tote bag, and some coupons for future service! They did a great job.Great customer service
by Ket1388 on 05/17/2016Oscar Rodriguez is a really great service advisor and always takes excellent care of my car. I will continue to use this Honda dealership and Oscar as my service advisor due to the quality service I receive there.Great service, thank you Mark
by Jawknee95 on 05/16/2016Great service, and quickly done. I was approached and helped by mark, who did everything he possibly could to make my visit quick and outstanding.Great Service
by Branmuffn on 05/16/2016After going to Norm Reeves for years, I was surprised when I called requesting an appoint me to and the clerk was rude. I decided to give BP Honda a try. I am glad I did because not only was the wait half the time buto I had service with… respect and a smile. Oscar Rodriquez side it would take approximately 1 hour 20 min..and within. 50 min.. I was out the door withat the oil changed and a car wash. Thank You for great service! I will be back!Very straightforward
by hondasrgreat1 on 05/12/2016It was a pleasure working with Tony, the Internet sales manager. After I filled out my car request on Edmunds and got referred to BP Honda, Tony was very professional throughout the transaction process. He explained everything thoroughly… and answered all my questions. I never felt like he was trying to pressure me into buying extra features. I will definitely keep this dealership in mind for future car needs.Great service
by Brenda96 on 05/07/2016I got to Buena Park Honda and knew what car I wanted. Frank was really nice and helpful. He let me test drive the car and explained all the features it had. I had a lot of questions and he answered all of them nicely. He got me the newest… car with the lowest miles and let me test drive it again before it was mine. He didn't bother me with so many phone calls or messages after my first visit which I liked. I really liked how he attended us.excellent service
by karenafh on 05/02/2016Service writer was wonderful. He was very kind and considerate. He was knowledgeable and very polite. Listened and was accommodating to what I was saying. I was very pleased. Thank you so much.great service
by ngango92 on 04/07/2016updated 04/20/2016great service, friendly staff, very helpful. I would totally recommend this dealership and come back heregreat service, pleasant personel
by BizzyBee86 on 04/18/2016The service advisors are pleasantly thorough and usually makes suggestions for what to do next. Not pushy or trying to sell you services that are over your budget. Work is done in a timely manner especially when one has to wait.Excellent Service
by Hwwoman on 04/05/2016The people at Buena Park Honda gave me wonderful service and value. Ricky did everything to accommodate me.
About our dealership
Thank you for your kind words and this wonderful review! We look forward to your next visit!
by Eleanor Tant on 08/01/2025