Simpson Buick GMC
Customer Reviews of Simpson Buick GMC
Review type:
Great Service
by leonfam on 02/18/2025The management and representatives were highly professional throughout the entire process. Damian was a true pleasure to work with for this significant purchase, and he made it very comfortable for both my wife and me. I would recommend… this dealership to my friends and family. Thank you!2024 GMC Yukon Denali Purchase
by richard k on 04/25/2024Had searched inventory on gmc.com and identified a potential vehicle at Simpson Buena Park. Robert Salinas was my sales rep. He is extremely knowledgeable and was able to answer all my questions regarding the car. George the sales manager… also was easy to work with as was the finance gentleman. All in all, not a bad interaction with any of the folks at Simpson. I had a roof rack added and Robert did a great job communicating the progress as the part shipped, was received and installed. Final walkthrough was also seamless. I would look to this dealership for future car purchases.We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
My experience
by Alex Tirado on 03/25/2024Honest and helpful people. Look for Robert Salinas.Alex, we're happy you found our staff to be so supportive during your experience here at Simpson Buick GMC of Buena Park. If you have any further questions, please give us a call. We're always happy to help!
Simpson Buick GMC Buena Park
by Lucyguerr on 09/14/2023Friendly staff, love my new GMC ArcadiaYour satisfaction is important to us, so we want to sincerely thank you for choosing Simpson Buick GMC of Buena Park and we hope to see you again soon!
Customer Service
by Lorozco24 on 07/30/2023Luis, Carlos and Jerry did an amazing job on getting me helped and taken care of. I am very happy with my new GMC Sierra they made this dream possible of mine. Highly recommended for their great customer service.Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
EASY purchase
by Chelle100 on 04/12/2018I just bought my first GMC and I love it! Great buying experience. The staff was friendly and knowledgeable. Start to finish was super easy and I will recommend this dealer to my friends and family.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ali Ahmed General Sales Manager aahmed@simpsongm.com
Don't go before closing time is my tip
by gtboosted on 03/14/2018Drove down all the way from Van Nuys and arrived at 8:05pm last night(Monday). Keep in mind this was after checking with the salesman if this is ok. Was assured it was. Once I got there all the lights up front were off including the logos… and all that. Anyway went inside and started talking. I made sure to let them know that with my Transunion score and Equifax score I would qualify for tier 1 rates. I told them for some reason my Experian is lower and I will not qualify. The manager said they only use experian. Although frustrated I was glad he let me know so I wouldn't run my credit. I did not want to take a hit if I was not going to qualify for tier 1. Today I asked 3 people what GM financial uses. Guess what, all three said Transunion. One being a Chevy salesperson. The other a finance guy at another GMC dealer. Last person was one that bought his car at Simpson a few days ago for the exact deal I was looking for!! So I am not sure why I was provided false info. You would think they would want to make a sale. Maybe they wanted to go home early? Maybe the manager didn't know? But why would he tell me that before checking to be positive. If I am proven that GM financial only uses Experian I will update the review but as of now it seems they just turned me away to go home early.We appreciate you giving us an opportunity to earn your business. You came down to inquire about an advertised 2018 Terrain that was already heavily discounted and you asked for an even larger discount. We graciously declined your offer. We have always prided ourselves on offering fantastic deals to our customers. That being said, we still have a business to run, employees to pay and so forth. We would be more than happy to honor the already fantastic price (which is why you drove down from Van Nuys) on the Terrain. You can come at any time, as our team is very much accustomed to working late nights, most nights well past 11pm. Best, Ali Ahmed General Sales Manager aahmed@simpsongm.com
Sorry you might be confusing me for someone else. I did not offer a single dollar less. You can talk to Josh Gamez my salesman or Barry Paige his manager. I was ready to buy at the advertised price. I even told Josh I don't need to test drive and that I knew what color I wanted. There was 0 negotiation on my end. Funny how the dealer response mentions me asking for a bigger discount to dodge my actual review complaint. Why would I drive that far and try and negotiate on a Monday night? It's true that the advertised price was good and that's why I drove down there. I really hope the response has me confused with some one else. Otherwise they are just making things up. Either way my review still stands.
Denali Diesel
by nofxcub on 04/14/2017Easy to work with, go see John Roberts! His sales manager was great also. They were very accomodating and helped me with my particular truck cap situation.Thank you for leaving us this great review. We are very happy to hear that John and the rest of our staff were so helpful and accommodating during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Ali Ahmed General Sales Manager aahmed@simpsongm.com
Buying made easy
by lseligman on 03/25/2017Lionell was very helpful throughout the entire process, and was very professional in his dealings with us. Your Finance Manager was very helpful and made the process go quicklyThank you for leaving us this great review. We are very happy to hear that Lionel was so helpful and very professional during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Ali Ahmed General Sales Manager aahmed@simpsongm.com
WE WOULDN'T GO ANYWHERE ELSE!
by DanielleRomo on 02/10/2016updated 02/24/2016The most efficient, fast, and best service/ experience my grandma and I have Ever experienced! I recommend Simpson Buick GMC of Buena Park over ANY dealership! From now on we wouldn't go anywhere else but Simpson Buick GMC of Buena Park!… Thank you all for this beautiful experienceDanielle, thank you for this feedback and for the loyalty to us. I'm glad to hear you found us professional and fast, especially with the help of your technician. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Keep up to date on service specials and dealership information on our Facebook page! Be well, Ali Ahmed aahmed@simpsongm.com
great experience
by joejoe55 on 02/15/2016Riyaz Mansuri was great. He was kind, professional and pleasant to work with. Last but not least we got a great deal. I will return for another car at this location.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Ali Ahmed aahmed@simpsongm.com
great experience
by joejoe55 on 02/15/2016Riyaz Mansuri was great. He was kind, professional and pleasant to work with. Last but not least we got a great deal. I will return for another car at this location.Thank you so much for your great review. It's great having Riyaz on our team and it's great to hear that he was able to assist you. All the best, Ali Ahmed General Sales Manager aahmed@simpsongm.com
10th General Motors purchase Wow
by Maxlmt0 on 01/13/2016Todd did it again!!! Second time back! Thanks again Todd. I would also like to thank Barry And Ali for there help with my purchase as well. This makes number 10 on purchasing General motors vehicles.Thank you so much for this wonderful feedback! Im so glad you came back to see us for your next GM vehicle. It's fantastic to know Todd, Barry and Ali helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Warm regards, Ali Ahmed aahmed@simpsongm.com
Thank you so much for this wonderful feedback! Im so glad you came back to see us for your next GM vehicle. It's fantastic to know Todd, Barry and Ali helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Warm regards, Ali Ahmed aahmed@simpsongm.com
Incredible Experience at Simpson Buick GMC
by Gruver_Family on 12/30/2015updated 01/12/2016The staff at Simpson Buick GMC is exceptional. They were friendly, helpful, patient, attentive and provided a stress free buying experience. Todd and Joseph were both incredible. My family and I were incredibly lucky to have such a… wonderful experience leasing our new car.Thank you for taking the time to submit this amazing feedback. Todd and Joseph takes pride in their patient, friendly, and attentive customer service and will be ecstatic to hear that you left our dealership satisfied. I appreciate you continually trusting us with your car buying needs and I hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Sincerely, Ali Ahmed aahmed@simpsongm.com
Thank you for taking the time to submit this amazing feedback. Todd and Joseph takes pride in their patient, friendly, and attentive customer service and will be ecstatic to hear that you left our dealership satisfied. I appreciate you continually trusting us with your car buying needs and I hope you enjoy your new vehicle! Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Sincerely, Ali Ahmed aahmed@simpsongm.com
Quick and easy
by Kroll2016 on 01/08/2016Riyaz was easy to work with and the dealership was great. Will come back when the lease is upThank you for providing us with feedback regarding your recent visit. Riyaz and the team works hard to keep our customers coming back to Simpson Buick GMC and its great to hear of your continued business. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Ali Ahmed aahmed@simpsongm.com
Thank you for providing us with feedback regarding your recent visit. Riyaz and the team works hard to keep our customers coming back to Simpson Buick GMC and its great to hear of your continued business. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Ali Ahmed aahmed@simpsongm.com
Thank you for providing us with feedback regarding your recent visit. Riyaz and the team works hard to keep our customers coming back to Simpson Buick GMC and its great to hear of your continued business. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Ali Ahmed aahmed@simpsongm.com
AWESOME!!!
by Safigueroa on 11/25/2015updated 12/04/2015I felt like family. Great customer service. Never felt rushed, John Roberts was so patient & listen to every question I had. I'm so happy with my 2016 YukonSatisfied repeat customer
by RobertK11 on 11/08/2015updated 11/24/2015Repeat satisfied customer, always answered all questions I had, went over all vehicle new gizmos and would definitely come back for car number 3.Robert, thank you for taking the time to share your feedback! I am very pleased to hear our team has earned your repeat business. We look forward to working with you again in the future! Best, Ali Ahmed aahmed@simpsongm.com
Simpson Buick GMC Buying Experience
by DouglasA_ on 11/19/2015It was a pleasure dealing with Chris Cwynar. He didn't pressure us and was very accommodating. Pleasure to work with him. Made it a pleasant experience. I would highly recommend him to others in the market for a new car.Douglas, thank you for taking the time to leave us this terrific feedback! Chris is a valuable member of our team and were glad to know that he provided you with a pleasant experience. We appreciate your recommendations and please come back and see us again in the future with anything else you might need. Take care! Best regards, Ali Ahmed aahmed@simpsongm.com
Simpson Gmc
by Mouhamed on 11/18/2015As I told Chris my sale representative this was the easiest most pleasant car buying experience of my life. There were curtious, attentive, and polite during the entire experience. Not to mention got a great deal on the exact vehicle we… wanted. Would definitely refer and buy future vehicle from them. They were truely excellent.Mouhamed, thank you so much for taking the time to write this great review! Were elated to hear that we provided you with the easiest and most pleasant car buying experience youve ever had! If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Ali Ahmed aahmed@simpsongm.com
2016 GMC Canyon SLE Crew Cab Short Box
by PaulLeonard on 10/14/2015updated 11/11/2015We absolutely love the vehicle and appreciate Salesman Sean's professionalism, thoroughness and friendliness! After test driving a week earlier, he was a big reason why we went back to the dealership for purchase.Thank you for taking the time to leave us this terrific feedback! Sean is a vital member of our team and he will be excited to read your review. If there is anything more that we can do please come back and see us again. Take care! Best regards, Ali Ahmed aahmed@simpsongm.com
Experience at Buena Park GMC-Buik
by radiationmd on 09/01/2015updated 10/30/2015Very helpful and expeditious service. We got the deal we were promised. Mr.Masouri, in particular, was outstanding and got us the car we wanted. Financial dvision was also very efficient.Thank you so much for taking the time to write this review! I'm very happy to hear about your positive experience with our team. If you have any further needs, do not hesitate to come back in for a visit! Best, Ali Ahmed aahmed@simpsongm.com
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Paige Mason on 02/21/2025