Customer Reviews of Mercedes-Benz of Beverly Hills
Review type:
Straightforward honest and great
Beverly Hills MB Service NEVER disappoints!
by RH on 03/31/2022The service department here does everything they can to satisfy the client and get the work done in a timely manner. They always respect the client’s schedule. Christian has been my rep since he came to LA…he’s a blessing!Thank you for taking the time to leave us a review! We look forward to your business with us again!
Courteous and caring
by Benjamin on 03/31/2022This was the first time I had been at the Beverly Hills Mercedes Benz. The exceptional care and attention to the work needed on my vehicle without any pressure or additional expense on me is truly considered excellence in customer… satisfaction.Thank you, Benjamin for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Over and above service
by S Sanchez on 03/31/2022My experience at Beverly Hills Mercedes was great. From the moment I entered the show room, Isaiah my sales representative was friendly, helpful, and listen to what I was looking for and delivered! He did his best to give me the best… possible price and the rest of the finance team worked to get me the best financing and terms. I love my new GLC 300!Thank you! We are thrilled that you had a great car buying experience! Congratulations on your new GLC 300.
Quick and painless
by Smir on 03/31/2022I had a super nice service rep. Was able to get a loaner vehicle with ease and surprisingly had my car serviced the same day. Overall it was a positive experience.Thank you, Smir. We're glad that you had an excellent experience with your recent service visit.
Great service and communication
by Kev Hag on 03/30/2022Mark Oliver is a great person to work with. It has been twice that he has been taking care of my car on a timely manner and with great service. Great communication too.Thank you for your kind words for Mark, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Great service from Elan
by K on 03/30/2022Fast and easyThank you K for your kind words! We look forward to your business with us again!
Great honest service and FAST
by JB on 03/30/2022Very organized and communicative, worked fast and got me in and outThank you for your positive review, JB! We appreciate your business.
Good customer service
by Anthony on 03/30/2022Took great care of me. Went above and beyond to make sure my car was looked at properly and while it took much longer I was given a loaner to continue to make it to work! Wonderful people! Much better than downtown Los Angeles any day!!Thank you Anthony for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Excellent Service!
by Mercedes Joe on 03/30/2022Always excellent service with a kind and efficient staff.Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Great service!
by Katherine on 03/30/2022Prompt and efficient. Eddie met me at driveup, explained everything that needed to be done, and finished the job perfectly!Thank you for your kind words for Eddie, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Sales with a smile!
by D Freeman on 03/30/2022Andre Dawson is the best salesperson ever, especially in these trying times. He guided us through ordering, kept us apprised of tracking delivery, and explained all the things that were new from our last car. He is patient, extremely… knowledgeable, and always greets us with a smile and a positive attitudeThank you for your kind words for Andre! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Best Service I have had this far
by Brandon Weaver on 03/30/2022I must say that this was one of the most (of the the most) pleasant service experience I have ever had. I have had several luxury cars and am familiar with the long wait times, misleading expectations and have pretty much seen it all.… Lauren was not only friendly, but she was attentive and approachable. In addition the location was clean and left me feeling like the service was worth the price paid.Thank you Brandon for your kind words for Lauren! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Muniq - MB BH Servicing
by Victoria on 03/29/2022Service was performed in a timely manor.Thank you for taking the time to leave us a review! We look forward to your business with us again!
Impromptu Service
by David G on 03/29/2022The level of service at Mercedes Benz of Beverly Hills is outstanding! Today’s service was merely to attend to an unexpected flat tyre, however, as usual, I was treated like a VIP and nothing was too much trouble. Fortunately, I happen to… have a really incredible service consultant in a wonderful gentleman named Terry McKie and as always, Terry looked after me in his usual, brilliant, yet low key manner. I am a loyal customer of MBBH and truly appreciate their level of excellence. Sincerely David GThank you David for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Great, easy service
by K Campbell on 03/29/2022Christian took great care of me. No rental cars were available, but Christian set me up with an Alto car and it was even better than a rental. The cars were clean and it was nice to not have to drive in LA on a rainy day. The service was… done quickly and the team communicated clearly and effectively. Looking forward to my next service appointment with Christian and BH Mercedes.Thank you for your kind words for Christian, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Great
by Iva on 03/27/2022Everything is great! Supper friendly.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Service review-Corey
by Dave Green on 03/27/2022Corry was amazing, he was available as soon as I arrived which is not always the case. Most service advisors are backlogged and I’ve waited an average of 30 minutes and as long as an hour. Carey is efficient, great communication skills, and… a pleasure to work with! By the time I got home he had called me with an update and ETA for pick up. A few hours later car was ready at the time he said it would be making pick up easy! ⭐️ ⭐️⭐️⭐️⭐️Thank you Dave for your kind words for Corry and Carey! We are thrilled that they provided you with a great service visit. We look forward to your business with us again!
Excellent!
by Nick B on 03/26/2022Quick Attentive HonestThank you for the recommendation and kind words!
Great Sales Team
by Ara on 03/26/2022It was a pleasure to buy my car from BHBENZ again, I had purchased my last Mercedes from this dealership. Very helpful staff to accommodate my needs in purchasing my 2019 S-560 Coupe, Mr. Lamba was great to deal with, very responsive and… courteous . Would go back to them for my next MBZ purchase.Thank you Ara for your kind words for Mr. Lamba! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new 2019 S-560 Coupe.
Mr. Amir was super friendly and helpful salesman in the world!
by Paul on 03/26/2022Mr. Amir was super friendly and helpful salesman in the world!Congratulations on your new car, Paul! Thanks for the review and kind words for Mr. Amir. We hope you loved your new vehicle for years to come.
Top Shelf
by RS on 03/26/2022Best professional service department for Mercedes-Benz.Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Not only will you find the newest Mercedes-Benz models at our dealership, you'll also find a friendly and accommodating staff eager to assist you.
That's true no matter what you're looking for - be it a test drive in a new C-Class, S-Class, E-Class, CLS-Class, SL-Class or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. We are also an authorized Sprinter dealership, here to help you with your commercial vehicle needs.
Mercedes-Benz of Beverly Hills is here to give you a pleasant surprise and help put that tired old stereotype to rest. For Mercedes-Benz, however, improvement is a continuous pursuit and they're always trying to push the limits. Visit us today and experience our high-standard, pressure-free approach for yourself. As thousands of drivers in the greater Los Angeles area already have, you're certain to see the difference immediately.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
It's fantastic to hear about your positive experience with Barrett and Jason! They are a great team who provided excellent service and helped you find a deal that made you happy. We're glad you had a smooth car-buying experience and look forward to assisting you with your next car purchase when the time comes!
by Sara Thurston on 05/14/2024