Hardin Honda
Customer Reviews of Hardin Honda
Review type:
Friendly and honest, with excellent service
by Jenny_Tse on 02/19/2017updated 03/06/2017After visiting almost a dozen Honda dealerships over the past several months, we finally found a dealership with a large inventory and, most importantly, a straightfoward sales rep (David Do) who was interested in helping us out rather than… playing games. While we may not have ended up with the absolute lowest price possible, the quality of service and time saved on pointless back-and-forths was worth it. Thanks so much to everyone at Hardin Honda for making our purchase as smooth as possible!2017 Honda Civic Touring
by ivanthomas1 on 03/04/2017Hardin had the 2017 Honda Civic Touring white interior with black exterior in stock. The salesman, Matt Carper, was excellent. He was very knowledgeable about the specific car, its features, etc.Thanks for this nice review! Matt truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Amazing experience
by Reham_Ahmed on 02/17/2017updated 02/28/2017Every one was so helpful and patient.They was so flexible and answered all my questions Thanks so much for helping meThank you for your review and business as a customer. It's our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Very happy
by Rmalson40 on 02/16/2017updated 02/28/2017Very organized and on point from device from sales to finance to service. Friendly and to the point. Extremely painless experience.Thank you for taking the time to share with us! The goal of the Hardin Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future automotive needs. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Thank you Hardin Honda!
by Marisa_C on 02/23/2017Excelent customer service. Daniel Mojica and David Zaragoza went above and beyond to help us find the perfect car for our family.Marisa, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Daniel and David were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to stop by if there is anything else we can do for you. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Honda CR-V
by AlanShort on 01/03/2017updated 01/13/2017Treated very well be service oriented honest employees. My sale was processed very quickly with no problems. And I love the new car!Hardin Honda is the Best! Won't buy/lease anywhere else but here!
by Dana__M on 01/03/2017updated 01/13/2017Darin was very professional and helpful. He made this a very pleasant experience. The finance team and everyone in the sales department were awesome. They made it their priority that I left happy & content with my purchase/lease. I have… recommended Hardin to my family & friends. My mom used Hardin Honda for her vehicle purchase/lease because of my experience.Great Job
by dpinoc99 on 01/06/2017They worked hard for me and made it simple. I was a tough deal and everyone did their best to make me happy.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Hardin Honda. If you have any further needs, do not hesitate to come back in for a visit. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Survey
by Bailey_Hall on 12/27/2016updated 01/06/2017It was quick and easy. Was told before arrival it would take around an hour and a half and they were spot on with the time frame. Felt like I got taken care of there, absolutely love my new car.Excellent Customer Service
by oakley7 on 01/05/2017The sales person (Chimdi N) was knowledgeable that I end up buying two upgraded cars from what I originally planned.Thanks for this nice review! Chimdi truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
VERY GOOD EXPERIENCE
by Javadmostafavi on 12/29/2016It was smooth and easy. Ms. Melissa Rodriguez spent lots of time and effort to make the transaction happen. She is very knowledgeable and smart. That is an asset to your company. Also your finance manager, a very pleasant gentleman who… made it fun to go through the paperwork. Good man.Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Melissa at Hardin Honda. If you have any further needs, do not hesitate to come back in for a visit. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Mr
by Saravan on 12/28/2016The entire deal was so smooth and handled efficiently without an issue. No additional cost other than mentioned. I will go for this dealer if any future purchase.Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Thank you!!
by Paigeew on 12/06/2016updated 12/27/2016So so happy with my new car! This was my first time leasing a car and Quentin made the experience so pain free. He listened to what I wanted and found me an awesome Honda Civic in my budget. I was dreading finding a new car but I am really… pleased with the overall experience. Thank you Quentin, Eric and everyone at Hardin for my new car!Thank you so much for this excellent feedback. I am grateful to hear that Quentin and Eric worked hard enough to make your purchase completely painless. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Great customer service
by MarisolZ on 12/08/2016updated 12/27/2016It was all handled very smoothly Very friendly and courteous I love my new Honda Accord I would definitely refer all my friends and familyThank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team was helpful during your visit and that you love your new Honda Accord. If you have any questions, please don't hesitate to reach out to us again. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Best Car Buying Experience of my Life!
by trimblerob on 12/24/2016My experience was nothing less than legendary, and I do not use that term loosely. Dylan S. and Chen F. were fantastic, making the experience hassle free, stress free, and darn right enjoyable!We are so very pleased that Dylan and Chen could make your visit stress free and hassle free, and we believe that's how every car buying experience should be. Please let us know if we can help you with anything else. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Great experience!
by Freeflow_1 on 12/22/2016My experience there was phenomenal . The staff was very attentive and professional. They took my personal interests , combined with their knowledge and the result was the perfect car for me.Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Hardin Honda. If you have any further needs, do not hesitate to come back in for a visit. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Best vehiical buying experience in 46 years!
by Lmorgan007 on 12/03/2016updated 12/09/2016The friendly and professional atmosphere....I could tell this was a "family" run business. I ended up chatting with way more people than I was actually dealing with, including the General Manager who was just passing by and introduced… herself and we chatted about the history of her family. Felt very nice to be welcomed.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hardin Honda! If there is anything else we can do for you just visit us. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Michael Harlin is Top Notch
by davidklein on 11/30/2016updated 12/07/2016When it comes to car buying (and leasing), I'll admit it; I'm a pain in the ass. In the car buying world, there really needs to be something like a TSA pre-check list so dealers know when someone like me is a car-educated, no-nonsense… buyer who has done plenty of homework and is immune to dealers' tricks. Over the years, I have perfected a system of car buying (and leasing) to ensure I get the best deal out there. I'm a negotiator and value investor by trade so this is a somewhat pleasurable sport for me and one in which I invest zero energy and emotion. If you need any help, let me know! So, if you succeed in getting me into the dealership, we already have a deal set and I will hold you to it. I won't pay a dollar more and I won't waste any more of my valuable time (or yours). Don't try to change ANYTHING, upsell me or tell me that zero down/driveoffs means that I owe you the first month's payment when I sign. And Kevin Horne in the Finance Department, don't you dare try to tell me that my already agreed upon deal has to include a mandatory 'alarm' system that costs an extra $30 per month which comes to a $1,080 system over the 3 year lease... What alarm costs $1,000?? And certainly don't insult me and then unload your bullshit on me telling me that you don't know if you can remove the alarm from the car or how long that might take. For those who want to know, it didn't take 5 minutes for Kevin to go out with some wire cutters and cut the thing out. Hopefully he didn't cut my brakes too... All of this said, I do appreciate Michael Harlin's hard work and friendly demeanor. Honestly, Mike should feel really good about winning my business because he worked hard to earn it and I value that very much. And again, I'm a pain the ass and never once did Mike's friendly and helpful demeanor sway. Mike was able to get me the best deal on my car, beating out every single dealer in L.A. and Orange County. And yes, I negotiated with every single one of them for this car. Michael is a bright, young and eager professional who aims to please. Mike was always prompt about returning my emails and phonecalls to line up the deal before I stepped foot into the dealership. Once there, I was met warmly and every effort was made by him to meet my demands that I be in and out with the car in 15 minutes (my current record). It ended up taking longer than that but it really was beyond Michael's control. Even after the slightly rocky 'surprises' mentioned above, Mike made sure that the car was washed and waxed and ready to go. With the keys in my hand, he came out to set up the Bluetooth, explained some of the other features in the car and I was on my way. Overall, the highlight of my experience at Hardin Honda was in dealing with Michael Harlin. I'd be happy to do business with him again as he got me the price I wanted and didn't bullshit me....just make sure you deal with someone other than Kevin in the Finance Department...Great, low pressure, experience!
by bradford0023 on 11/30/2016updated 12/07/2016Matthew was very helpful and made the experience painless - I have bought cars from other dealerships that were high pressure and did not giver time to think over a decision.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
New Accord Hybrid Purchase
by GaryDinYL on 11/30/2016updated 12/07/2016The entire Hardin team was helpful, informative, and friendly, helping bring our deal together quickly. While this was our first experience with Hardin, we certainly will recommend them to friends and family!Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hardin Honda! If there is anything else we can do for you just visit us. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
pilot
by Mrs_Teresa on 11/24/2016updated 12/03/2016Chimdi Nweke, salesman was very pleasant and informative. He was willing to work with me to meet my price as closely as possible.
Jenny, I'm happy to hear your time spent with David was so pleasant. Congratulations on your new purchase! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
by hardinhonda on 03/08/2017