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Customer Reviews of Crain Buick GMC of Springdale

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Overall sales rating

5.0
5 out of 5 stars

(2 reviews)

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2 sales reviews
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  • Mrs. D

    5 out of 5 starsby LoveCrain on 03/13/2025

    Crain is a customer friendly dealership. They made me feel valued and respected. They were great to work with and made sure I got the car with the features I desired. I received a fair trade in value. This was my second new purchase from Crain and I've been very pleased with my experience working with them. I highly recommend Crain Buick/GMC in Springdale.

  • GMC Terrain

    5 out of 5 starsby Hillary on 04/25/2024

    I bought a GMC Terrain. Ricky was amazing work with. He made the buying process as easy and understandable as possible and answered every question I had.
The following reviews are more than two years old. They are not included in the overall rating.
4 sales reviews

  • Great Customer Service

    5 out of 5 starsby rogerw3 on 06/03/2010

    I have purchased two used cars with Steve Smith Country and they have done an excellent job! I would definitely recommend Bill Ledgerwood as a salesman. I have no plans to buy a car with any other dealership.

  • No Response to Quote request

    1 out of 5 starsby researchit on 02/25/2010

    I e-mailed Steve Smith Country requesting a quote on a 2010 Terrain, and listed the specific options I wanted. That was six days ago, and I have never gotten a quote.
    • I am writing on behalf of the company to apologize for the frustration you have experienced recently. I understand that this error was a waste of your time, and for that I am very apologetic. I appreciate the difficulty you experience with us and am here to make it right in whatever way I can. I am new to Steve Smith Country, but I promise this will never happen again. On behalf of the company, I apologize once again and hope that we have not lost your business with us forever. If you have any further questions, please don't hesitate to contact me. Cordially, Zach Burks Business Development Coordinator Steve Smith Country

      by stevesmithgmc on 12/06/2010


  • Best in Arkansas

    5 out of 5 starsby cherrybeth on 03/05/2013
    updated 08/23/2025

    I am so happy I choose Steve Smith Country they treated me wonderful and I would tell all my friends.

  • Exactly What I Was Looking For!

    5 out of 5 starsby bmkcpolley on 03/31/2013
    updated 08/23/2025

    Three months. That was my time spent searching around for an Acadia that met my expectations. Steve P. was the gentleman who finally made it happen. He listened and informed me about what I was interested in and not what needed to be sold. It was pressure free and upfront from the beginning and I walked away feeling confident that in the future Steve Perkins will be who I purchase from. My entire experience at Steve Smith Country was pleasant and I absolutely love my new Acadia. Thank you Steve!
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