Crain Buick GMC of Springdale
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No Response to Quote request
Written by 02/25/2010
onI e-mailed Steve Smith Country requesting a quote on a 2010 Terrain, and listed the specific options I wanted. That was six days ago, and I have never gotten a quote.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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stevesmithgmc on 12/06/2010
I am writing on behalf of the company to apologize for the frustration you have experienced recently.
I understand that this error was a waste of your time, and for that I am very apologetic.
I appreciate the difficulty you experience with us and am here to make it right in whatever way I can. I am new to Steve Smith Country, but I promise this will never happen again.
On behalf of the company, I apologize once again and hope that we have not lost your business with us forever.
If you have any further questions, please don't hesitate to contact me.
Cordially,
Zach Burks
Business Development Coordinator
Steve Smith Country
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