Larry H. Miller Dodge Ram Tucson
Customer Reviews of Larry H. Miller Dodge Ram Tucson
Review type:
Go Dodge!
Very Professional
by dsalazar1 on 03/28/2016I traveled from New Mexico to get top-notch service for my RAM. This dealership should be a template of how to run a dealership.recall work
by showakoi on 03/24/2016I had recall done on my truck for the driver's air bag. Work was done when the advisor said it would be. Also was given a free vehicle check and wash. Very happy about the whole experience.Thank you so much for your positive review! We were happy to have helped you with your service! - Ed Motzkin, General Manager
Great service
by missy3877 on 03/21/2016Tyler is great he got my car serviced and back to me in no time. He's very friendly and efficient.We are happy Tyler provided you with fantastic service! Thanks for the review! - Ed Motzkin, General Manager
Routine Maintenance
by robinarizona on 03/17/2016I stopped in for routine maintenance and john was very professional. He gave me an accurate time estimate and was very attentive.Thank you for the 5-star review, I will pass this onto John. - Ed Motzkin, General Manager
Great Service
by Chaz1956 on 03/01/2016updated 03/07/2016As long as you guys continue to provide such good service I will be driving the 70 miles to see you. Everyone is so helpful and friendly. They all remember us and treat us like family.We are honored that you make the trip to see us! We hope to see you again soon! - Ed Motzkin, General Manager
Stella's visit
by Slbarry on 03/02/2016Very courteous service rep, knowledgeable, and kept his promises.Thank you so much for your review! - Ed Motzkin, General Manager
Righting the wrong
by sepulvedamanjr on 02/13/2016updated 02/29/2016Thanks for LHM for honoring their commitment to providing great costumer service. There were some initial setback however the management went the extra mile to make things right with no inconvenience to me as a customer.Thank you so much for the 5-star review! We are thrilled you were happy with your service! - Ed Motzkin, General Manager
Tangled with a 2x4 on expressway
by LosLobos on 02/15/2016My only wish was that instead of reminding me that most of this work could be covered by my insurance when I picked up my car that they had mentioned it when I brought the car in. Then we could of taken photos for a claim. Staff VERYā¦ professional and friendly. Will return should I need additional serviceThank you so much for the 5-star review! We are happy to help and hope to see you again soon! - Ed Motzkin, General Manager
Awesome service dept!!
by marydns on 02/12/2016I love my service rep Lisa, she is always very helpful, service with a smile. One of the reasons I keep coming back to Larry Miller DodgeWe are thrilled to hear that Lisa provided you with the service you expect! We will be passing this on to her and the team. - Ed Motzkin, General Manager
2016 ram 2500 HD hemi 6.4. 4x4
by asu78grad on 02/06/2016Love the truck. Dealership worked hard to make me happy. No surprises.Thank you for your review! You're feedback is extremely important to us and we appreciate your business. -Ed Motzkin, General Manager
Best car dealer I have ever bought from
by MarkFromUK on 01/23/2016updated 02/05/2016Brilliant service from the entire team. Special thanks to Ben, Ryan and Mark. Love the new truck. thanks to everyone.Excellent Service
by 12superb on 02/01/2016Service Advisor, Tyler, very courteous and professional.Thank you for your review! -Ed Motzkin, General Manager
Shock Replacement
by DurangoLarry on 01/29/2016The service at Larry Miller's Dodge was exceptional. Very friendly, courteous and timely. They were very accomodating and pleasant to work with and efficient at arranging a loaner car. A great dealership to work with.Thank you for your review! We appreciate your business. -Ed Motzkin, General Manager
Chrysler Service Survey
by Kelwelz on 01/29/2016Lisa B., is one of the most dedicated Service Representatives I've ever had the pleasure to work with. She is a wonderful multi-tasker. For example: Most of the time, I wait in the waiting room and watch TV or whatever, and Lisa's end ofā¦ the service center is where all the action is. She is talking with customers, checking their cars in, printing their paperwork, on the phone checking auto coverage. She is always smiling at the customers and she comes in and updates us on our cars and it literally makes their waiting for their car a little less boring. Lisa is an asset to the company, and I'm glad you gave me a chance thru this survey to tell you how pleased I am with the service I receive from Lisa and her crew. I give Lisa a 10 and I do already brag about my experience at Larry Miller Dodge and I believe a few may have bought from you . Have a great day.Thank you for your review! We will be passing this onto Lisa! - Ed Motzkin, General Manager
Happy!
by KatHarris on 02/01/2016So happy that the issues with my heater were fixed. Even though they couldn't find anything wrong, doing a 'reset' of the system fixed the issue.Thank you for your review! You're feedback is extremely important to us and we appreciate your business. Congrats on your new car! -Ed Motzkin, General Manager
When the time comes!
by azbamaman on 01/28/2016When the time comes for service we do all we can to make sure we bring our vehicles back to the dealer to be serviced. We have purchased 3 vehicle from Larry H. Miller Dodge/Tucson Dodge. No one is perfect, but each time we have brought ourā¦ vehicles the service has been outstanding. Even if things weren't up to par.....they always made it right. We love our service advisor Lisa Beatty. She has been our advisor since we 2009. She isn't just an advisor, but she has also became our friend. Every visit she has always done an outstanding job. Sometimes I think she knows more about our vehicles than we do. Thank you so very much....Thank you for your review! We are thrilled Lisa was such a great help, we will pass this onto her! - Ed Motzkin, General Manager
Great work
by Crrr625 on 12/30/2015updated 01/10/2016Had PCM work completed on Saturday, but still had issues Sunday. I wasn't able to bring car in until Tuesday morning. They were able to fit me in with out a problem. A couple of hours later they had fixed the problem and apologized theyā¦ didn't fix it the first time. Excellent customer service!Thank you for your review! We are thrilled you were provided with excellent customer service. - Ed Motzkin, General Manager
Satisfied customer
by Aralu0812 on 12/26/2015I recently bought a car from Larry H. Miller Dodge and I had a great experience. The sales person was great, very helpful and gave me my space. He was very patient and understood exactly what I needed and found the car that satisfied myā¦ needs. I'm very happy with my car and the service I received.Thank you for your review! You're feedback is extremely important to us and we appreciate your business. -Ed Motzkin, General Manager
Great Dealership
by Bobcat62 on 12/23/2015I was real pleased with a great dealership, courteous personal like George, Mark, & Brad. Great experience!Thank you for your review! I will pass this onto Geroge, Mark, and Brad. - Ed Motzkin, General Manager
2013 Ram 3500
by rbird99 on 12/22/2015Our salesman, Jeff was absolutely fantastic, as well as the Finance Manager. The reason for the 4 stars instead of 5 stars, was the fact that we were in the dealership for over 4 1/2 hours, and we were paying cash for the truck. I couldā¦ understand that amount of time if one were financing, but to trade a car in and pay cash for the balance, way too long!Thank you for your review! I will pass this onto Jeff and the rest of the team. - Ed Motzkin, General Manager
recall updates with Carlos
by AfanofCarlos on 11/27/2015updated 12/07/2015Carlos was very helpful in all aspects of getting my Dodge Ram updated.Thank you for your review! - Ed Motzkin, General Manager
What a fantastic review! Thank you so much for sharing this! - Ed Motzkin, General Manager
by saxtonh on 03/30/2016