Customer Reviews of Jim Click Hyundai Eastside
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14 sales reviews
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The Fast and Financially Questionable
by Liana S on 05/02/2025Went in for a test drive and to “just look”. The salesman, Tim B. was super helpful and knowledgeable in all things Hyundai. He answered all the questions me and my mom threw at him with ease. Him and his team(Glen and Kevin)worked for a… while trying to help me get into a much needed new car, for that I am so grateful! Thank you Tim and Team for all the help!Best Service Ever
by Catherine P on 07/10/2024NOAH/KHALIL/SATCHEL provided the best experience I have ever had at a car dealership! They stayed late & worked very hard to get me into my new car. Satchel even called me back 3 days later to let me know he had found a better interest rate… saving me $15 per month. I will return the next time I buy a new car!!! Thank you gentlemen! CatherineWorst salesman ever I hate my car. I called Jimmie Johnson immediately to
by Jay on 04/10/2023Let him know I wasn’t happy with the 2008 Hyundai sante fe I asked to try the carfor a few days and I’d let hi. Know if I liked it. I am very unhappy that Jimmie Johnson never answered my calls following my purchase, I tried to tell him I… didn’t want it, anyway I am stuck with it. I waited and waited for the second key to be given to me , which Instill don’t have. I held off on complaining after finding out my dad , Bob Reuter sold cars for Jim click for many many years and Jimmie Johnson was his buddy. I keep the car and the very first time I went to get it registered it failed 3missions with a check engine light on . I tried registering it in August 2022 and nope It stayed unregistered until February of 2023. I had to get a waiver., I don’t want this air anymore. I was in an accident not my fault one time hit and run and had to replace the radiator water pump the fuel injectors and spark plugs . I really can’t afford to keep putting money in the Hyundai it seems to be a lemon. I have had non stop issues with it and it never accelerated for the get go., are you interested in purchasing this vehicle back ? Let me know asap . [contact info removed] Also who Jimmie Johnson’s boss on the day this vehicle was purchased ? I do have questions . Thank you,Jennifer R. MorettSuch a great experience!
by Kimberly Sutherland on 07/27/2021My husband and I went to Tucson to purchase a specific vehicle and the entire crew (sales manager, Gary finance, and Bryan sales) were ALL amazing from start to finish. We have already shared our great experience with others and will be… returning to this dealership for future needs. Certainly worth the drive from the Valley. Thanks again guys!THE BEST!!!
by phoenix084 on 04/20/2019He remembered exactly what I wanted in a car and was willing to do what it took to get me the vehicle I really wanted. I had totaled my last 2016 Jeep Patriot in a car accident and he knew how much I loved that car. He went out of his way… to find me the same year, make, model, and color. It even had less miles for practically the same price.. The finance people there are always awesome and understanding. They are friendly and always explain the process thoroughly..Awesome!!!
by Phoenix084 on 03/31/2019Alberto was very professional and understood what I wanted in a vehicle. He was very honest and upfront with me about the car and found me the best deal. He's very kind, considerate, and funny. He does everything he can to give you the… price range you can afford. I would totally recommend my friends and family to buy a vehicle from him!!!. He was very thorough when explaining the details of the vehicle. He was able to answer any questions I had about any vehicle I looked at. He right away showed us this vehicle that was on sale and practically brand new!! He was thorough in explaining the warranties on the vehicle, as well as all of the features of the vehicle. I was very happy that he was very professional and funny. He definitely made sure the payments were in our price range. Also was thorough explaining the paperwork process and how the payments and loan works.best car-buying experience ever!!!
by ddryberg on 08/07/2017I went in not expecting to make a purchase for another month, but wanted to test-drive several cars. By the end of the visit I had a new car. The salesman, Chris McGuire was terrific. He was patient and understanding of my needs. The… sales manager, David made me an offer I couldn't resist. And the finance guy, Jason was very helpful and got me a great rate. I usually dread buying cars from dealerships because, in the past, I've always felt like I was being taken advantage of......NOT THIS TIME!!!! This seriously was a great experience. I highly recommend going there and test-driving a car with Chris McGuire.Bad experience
by SHeather on 10/20/2016Vince Giardina and his "manager" have proved they could literally not care any less about their customers because they did not even bother to call me to let me know that the car I was supposed to give my down payment on that same day, and… that was agreed upon, was sold. I also waited seven months for this specific car. Currently there is not even one comparable car for sale. Had I known that this would happen, I would have gladly called out of work to make it to the dealership to get this all taken care of. If you want someone who has no regard for your feelings, needs or wants in a car, this place and Vince Giardina are for you. Also if you want to be treated poorly and humiliated by a finance manager who is judging you solely by the t shirt you are wearing, and making rude and inappropriate remarks, this place is also for you. People always say go to Phoenix when shopping for a car, stuff like this is probably why. Please steer clear of this dealership, chances are they won't even have what you want and if they do, they'll sell it an hour before the agreed meeting time.Great experience
by Syoun1773 on 10/18/2016Hello my name is Youn! I just bought a car. Actually first time I been Jim click Hyundai Tucson dealership(east side) . I was searching the car couple month!( Tucson. Phoenix .LA area,,,,) also I contact many sales persons & sales… managers. But finally I bought the car last Saturday at the Jimclik hyundai east side Tucson. My sales man was awesome guys. He's name is Jose Gonzales! He's working hard & he makes great deal!!! Also GM Eric & finance department .... Every body was great people's. Thank you so much! Every one. Thanks "Jose"Great people and selection. A good experience
by switz160 on 08/13/2016If you are looking for a car upgrade, be sure you head to Jim Click. If you are looking for an awesome car buying experience, ask for Vincent with Hyundai (Hyundai is his specialty, but he knows just about everything else as well). I went… in hoping to check out 2-3 cars for test drives, if I was lucky. In the span of the morning I had gotten inside 10 cars and even test driven a handful of them. It was a great experience, especially considering I was pretty nervous going into it. Vincent was great and really made an impact with the cars I was looking at. It was a very comfortable experience and I will definitely be back for my next car, there is no doubt.Classic old school, offensive sales tactics
by JanzHandz on 07/22/2016After hearing good things from others, I have to say that I was very unhappy with my experience at this dealership. When it came time to talk business, they reverted to "good old boy" sales tactics that are demeaning and offfensive (running… numbers back and forth to a supervisor while I was told to wait on the other side of the store). They began with sticker and worked down, which is NOT how I am used to buying cars. Their "deals and incentives" were not offerd to me until I asked, and then they had multiple reasons why these could not be honored. They continued to play the numbers game, making confusing connections to their "math", perhaps hoping I would cave in and purchase after exhaustion. After spending several hours working on a purchase, I left the dealership frustrated, exhausted and certain that I had been "played" - although I did NOT sign anything or make a purchase. This was the classic car buying experience that everyone hates and did not instill any confidence that I was being treated honestly or with respect. I had hope for better, but in the end this dealership seems to be stuck in the 50's when it comes to their approach in selling cars.Jim Click Eastside May 2006
by t_e on 07/25/2007When I went to purchase my 2006 Hyundai Sonata, I initially went to Jim Click Eastside. I had performed extensive research on the car and when I went for a test drive, the salesman admitted that he never read the manual and that I knew… more about the car than he did. After I presented them with my specifics, the dealership initially told me that there were no cars in the REGION that matched my criteria (color was negotiable), and they would call me and let me know when one arrived. In short, it was I who called them to discover they had a car that met my criteria. After having reached a verbal agreement (nothing on paper) for the car, the salesman & manager, Scott, told me that the verbal deal excluded any "outside options". While driving to the dealership, Jim Click stated in a radio advertisement that with the purchase of ANY car purchased at a Jim Click dealership, a $1000 COSTCO card is included. When I called Scott to ensure he had the card and/or paperwork ready to present the card to me, Scott told me that it was not part of the deal. We then argued with him telling me that he can pick and choose what was included with the deal. I told him the COSTCO card was a "deal breaker" and if he was not going to honor the advertisement and include the card, the deal was off. He then said the deal was off at which time I agreed. There is a footnote to this story: enroute to my deployment, I actually met a corporate member of COSTCO and asked him about how the cards are included in the deal. I asked if COSTCO donates them or sold them to the dealership at a discount. He did not answer the question but he did tell me that by COSTCO including the card with a car, it is COSTCO's agreement with the company that the card be included without hassle. I then told him that I wondered if COSTCO had an agreement with the company as to how many cards COSTCO wanted distributed and perhaps offered an incentive based on the number of cards NOT presented to the buyers. He said no, at which time I stated that it maded me wonder if the dealerships themselves had an incentive program wherein which the salesperson could keep the cards. In short, he was VERY ANGRY and told me that he was contacting their attorneys in regards to our discussion and presented me with his card and told me to call him directly if the card never appeared. My wife received the card while I was deployed and soon afterwards, the dealerships began offering other gift cards. I wonder why.never again
by screwedinaz on 02/17/2012updated 06/03/2025the car im fine with see my overall review on 2010 elantra. service is for some reason or another into "dumbing down the customer" as they get very obnoxious with you if you have a very valid question. i wanted the vehicles TPMS (tire… pressure monitoring system) disabled since the tire valves were leaking air. and i basically had the service manager jump down my throat with threats of voiding my entire warranty, proclaiming it can not be done and the vehicle would be reported to be unsafe. so the last oil change was also the last time this car was at the dealership i dont care if they change the oil for free it is not rocket science. i guess had i purchased a 48k equus i would be treated like a god i guess. but i purchased within my budget and now im a " bp little person"Excellent Hyundai Equus Purchase Experience
by gwpetersburg on 12/27/2011updated 06/03/2025Friendly and courteous sales staff. The best part is there was absolutely no sales pressure. With the Hynudai Equus, the sales staff will even schedule to bring the car to your home for a test drive. We were permitted to keep the vehicle… for 24 hours, which gave us a chance to give it a real-world test. We were sold on the Equus, even though we own an Infiniti and a Lexus and had test-driven their new models as well. All the negotiations were managed via email in a quick manner. We feel the deal we came to was fair for both parties. The vehicle was delivered to our home (sparkling clean and with a full tank of gas), where all the paperwork was also completed. Everything about the operation of the vehicle was thoroughly explained and all our questions were answered. The week after taking possession of the vehicle, the salesman called to see if everything was okay with the car or if we had any questions. The only comment we had is how pleased we were with the whole experience and how pleased we are with the Equus. We feel the Hyundai Equus sales experience was far and away the simplest and most stress-free of any car-buying experience to date, including with Lexus and Infiniti.
Hyundai Elantra
Hyundai Tucson
Hyundai Elantra Hybrid
Hyundai Palisade
About our dealership
Jim Click Hyundai East welcomes you to our online Edmunds dealership. We truly appreciate your visiting our site, and thank you for considering us for your next Service or Sales experience.
The Team at Jim Click Hyundai East looks forward to assisting you, and our Factory Trained Staff of Hyundai Enthusiasts look forward to assisting you throughout your Service and Sales Experience. Our Easy to find location is in the heart of the Tucson On the corner of Wilmot & 22nd Street.
We are located on the Southeast Corner, on 22nd Street, providing you easy access, and a location that is 20 minutes from anywhere in Tucson!
The first thing you should know about Jim Click Hyundai East is that we're dedicated to making you happy and keeping you satisfied. This is true from when we give you the keys to your new Hyundai or used car to when you need a service performed to down the road when you might decide to make another purchase.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish