Customer Reviews of AutoNation Honda Tucson Auto Mall
Review type:
Mr
by Vaughn D on 04/18/2025Lindsay Fenton did an exceptional job, answered all of my questions and very professional.Oil change tire rotation
by Honda25 on 04/08/2025Service was done timely as service rep saidHi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Thorough, helpful service
by MittyRacing on 04/05/2025I brought my Civic in to have the Check Engine Light diagnosed. The whole process was very helpful. Juan was responsive to every question and request throughout.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Honda Well Done
by Old Daddio on 03/13/2025My advisor Greg C. always gets me done in a reasonable timeHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Customer
by Jason Dunlap on 03/03/2025I am very happy with the service I received this past weekend with my scheduled vehicle maintenance. The young lady that took care of scheduling the truck and keeping me informed was very good. I’m very happy bringing my vehicle to this… dealership to work on this schedule maintenance. They’re very professional and I fully trust them.Hi Jason, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Auto Nation Honda- Service Visit
by AZ DMS 4159 on 02/28/2025I came into the dealer for an oil change and 17 point inspection for my 2007 Honda Civic. Gregg Cheesbrough is my Service Advisor and he is great. Always gives me a quote of the cost for the service and how long it will take to perform… the service. Keeps me advised if anything changes or if anything is discovered during the inspection of my vehicle.Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
William Miller
by William on 01/11/2025updated 01/21/2025Work starred on time and was outstanding.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Over heating jeep
by Andres acedo on 04/17/2024Service department supposedly put a new engine but vehicle has left me stranded twice from over heating try to call the manager Scott and he never answers or calls back. They state that there’s nothing wrong with my vehicle but keeps… leaving me on the side of the road so something is wrong. They just fix the vehicle just enough for you to drive away and don’t fix all of the issues that’s wrong with. I’d never recommend this dealership if you can go somewhere else goHello Andres, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Used
by Used car on 04/03/2024Gave loaner while they fix my carHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service led to Dr appointment Cancellation
by Brige on 02/08/2024I went in for oil change service. I delivered the car at the 1:00 o’clock appointment time. I was told that it was going to take an hour and a half. It took well over two and a half hours. I unfortunately had to cancel my Dr appointment I… had for 3:30, not good!!!Hello, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 549-2238.
Honda CRV Service
by Tdavis59 on 12/16/2023Scheduled oil change was performed on time and to my satisfactionHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great service experience
by OMG why on 12/15/2023Very helpful at getting my repairs completed under warranty and way faster than I expected. Thanks!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Routine maintenance; excellent service.
by Crv owner 4 on 12/11/2023I went for routine maintenance. Received a friendly welcome and quick check in. Service advisor was friendly and knowledgeable despite being new.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent experience with my Honda Service
by Tom Hankins on 12/08/2023It was very easy to schedule an appt for when I needed it. I dropped my Honda off for service and I was in and out within 10 minutes. I received a text to let me know it was done. I picked it up and was again in and out within 10… minutes. Both service writers I dealt with were friendly and professional. An excellent experience from start to finish.Hi Tom, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
First service/oil change. Fabian-Service advisor
by Gerilee on 12/04/2023All personnel were very friendly and helpful. I requested a shuttle to the mall which they accommodated. Service was completed even more efficiently/quickly than initially anticipated.Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by Estrada on 12/01/2023My experience at AutoNation was great, Aaron was the guy to help us. He made it simple and the best part of it, was that he didn't pressure us or give us some sort of time frame to buy. He told us to go and look around if we needed to and… said he will be there if we came back. We never left I had done my shopping around prior, but Aaron was recommended by word of mouth. The Explorer is great and we haven't had to take it back for any reason, so I highly recommend them. Especially Aaron although I highly doubt you will get someone bad over there, the staff is awesome!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
John at automation service
by Patti on 11/30/2023John at automation is one of the nicest service men I know. He helped my 91yo mother-in-law and she felt very safe. He put her car on AZ time instead of daylight savings time. He explained everything and she could understand him. He did not… suggest unnecessary repairs or charge her too much. Thank you John.Hi Patti, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service
by Doogood on 11/27/2023Everything went smooth.Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
2018 CRV
by Puckett on 11/22/2023Battery failed without warning. Got the CRV to Auto Nation shortly before closing. They took the car right in, checked the charging system, replace the battery, and I was on my way inside of 45 minutes. Everyone was very gracious and… helpful.Hi Puckett, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Excellent service as usual.
by BarryLawrenc on 11/20/2023This was a simple service for my 2022 Honda Pilot. I had the oil changed and tires rotated. It was ready when they said it would be ready and the price was what they originally told me it would be.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always thorough at AutoNation Honda, Tucson Mall
by Suzanne H on 11/15/2023I love taking my car to a AutoNation tucson Mall because I know I’m going to get the best service for my Honda Pilot.Hi Suzanne, we are so happy to read such a great review about AutoNation Honda Tucson Auto Mall! We always strive to provide personable and excellent customer service. Thank you again for the review!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Vaughn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!
by Ivory Park on 04/20/2025