AutoNation Honda Tucson Auto Mall
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Service led to Dr appointment Cancellation
Written byon 02/08/2024
I went in for oil change service. I delivered the car at the 1:00 o’clock appointment time. I was told that it was going to take an hour and a half. It took well over two and a half hours. I unfortunately had to cancel my Dr appointment I had for 3:30, not good!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Nyla Silvester on 02/09/2024
Dealer Response
Hello, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 549-2238.
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