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Customer Reviews of Sands Kia

Review type:

Overall rating

3.0
3 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (2)|No (2)

Kia EV9 Lease @ Sand Kia

5 out of 5 starsby wlkrause on 06/19/2025

I had a fantastic experience leasing my 2026 Kia EV9 from Sand Kia. My salesperson, Gonzo, was incredibly knowledgeable, patient, and helpful throughout the entire process. As a parent, it meant a lot that he took the time to show my family… the vehicle and even let me take it home to test how well it fit our needs—especially making sure our Wonderfold wagon and car seats worked with the layout. Once my family gave their stamp of approval, I headed back to the dealership and found all the paperwork ready to go. Gonzo made the process seamless, and Sand Kia put together a great lease deal for us. I truly appreciated the thoughtful service and flexibility, and I’d absolutely recommend this dealership to anyone looking for a new Kia!
  • Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience leasing your 2026 Kia EV9 from Sands Kia. It’s great to know that Gonzo provided the knowledgeable and patient service your family needed. We always aim to ensure our customers find the perfect fit for their needs. We truly appreciate your recommendation and look forward to assisting you and your family again in the future! Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

    by Sands Kia on 06/20/2025

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The following reviews are more than two years old. They are not included in the overall rating.
127 reviews
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  • First dealer service of new Optima

    5 out of 5 starsby James on 12/07/2020

    Friendly courteous employees. They all wore masks and practiced good precautions. Vehicle was ready sooner than expected.
    • Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/10/2020

  • Service Appointment

    5 out of 5 starsby William on 12/07/2020

    Met by a representative as I drove up into the service area...
    • Thank you for leaving us this great review! We take pride in our customer service and do whatever we can to have our customers leave happy. We hope to see you again in the future. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/10/2020

  • Painless experience

    5 out of 5 starsby Linda on 12/02/2020
    updated 12/07/2020

    My sales person made my Experience painless.1 of the things in life I hate most he's buying a new car and RJ Made it Easy And A pleasure
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Kyle Vontersh on 12/07/2020

  • Andy Valdivia

    5 out of 5 starsby Andy on 12/02/2020
    updated 12/07/2020

    I like the entire experience mainly how Freddie the sales person treated us and explained everything thoroughly. Myself and my husband have purchased quite a few vehicles over the years and by far this was the best experience. I was… defiantly impressed and will come back and recommend Freddie he was prompt friendly and professional.
    • Thank you for the feedback, Andy! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Kyle Vontersh on 12/07/2020

  • good service

    5 out of 5 starsby Bozena on 12/04/2020

    Pleasant atmosphere and good service
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/09/2020

  • none

    5 out of 5 starsby Gary on 12/02/2020

    speed
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Kyle Vontersh on 12/07/2020

  • Sand's KIA

    5 out of 5 starsby Jon on 12/01/2020

    Great price for an oil change and great service. The facility is clean and comfortable. They even washed my car.
    • Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/04/2020

  • Happy

    5 out of 5 starsby David on 12/01/2020

    Knowledgeable, friendly
    • Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/04/2020

  • Love this Dealership

    5 out of 5 starsby Charles on 11/27/2020

    We were so very happy with our experience at your dealership. From the minute we met James he made us feel right at home. He was very knowledgeable about the product and we never felt rushed to make a decision. We didn't purchase that… evening, however, the next day we were comparing one vehicle at another dealership but finally decided on our Kia here. We can't thank James, Matt and Rick enough for all their help. We are Senior Citizens and these decisions don't come lightly. From start to finish we are "Happy Campers..."...Thanks for all your excellent customer service. We will certainly refer you to friends and family.
    • Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 12/02/2020

  • Great Service Department

    5 out of 5 starsby Robert on 11/26/2020

    Charged me for what I needed only. Tyler in service is great and very through in his explanations and information. They also handle me with class and professionalism. Never owned a KIA before and they make it really hard to consider… anything else next time. Great service!
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Ron Malvestuto on 12/02/2020

  • 2017 Rio

    5 out of 5 starsby Gerard on 11/26/2020

    Hank was very helpful and courteous.
    • Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Ron Malvestuto on 12/02/2020

  • Fast, Professional, and courteous

    5 out of 5 starsby Cecil on 11/23/2020

    Fast, Professional, and courteous. I was told it could take up to an hour. They were finished in about 30 minutes. Definitely going back.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/30/2020

  • Service Personified!

    5 out of 5 starsby Teddi on 11/22/2020

    Fast, efficient, kind. I recommend them to anyone listening. Everything about this Kia Service Department is top notch, from the Manager on down!
    • Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/25/2020

  • Excellent service!

    5 out of 5 starsby Natalie on 11/20/2020

    I appreciate the excellent service that Nick provides. He is friendly, professional and honest. He has changed my view of dealership service departments!
    • Thank you for taking the time to write this review. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/25/2020

  • Great service

    5 out of 5 starsby Emmitt on 11/20/2020

    Fast, friendly, and reliable
    • We appreciate the kind words, Emmitt. We look forward to seeing you again in the future! Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/25/2020

  • Great service, nice facilities, and friendly staff

    5 out of 5 starsby Brad on 11/19/2020

    Friendly and knowledgeable staff, combined with efficient and reasonably priced service.
    • Brad, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Ron Malvestuto on 11/25/2020

  • Excellent service

    5 out of 5 starsby Sinai on 11/19/2020

    Super quick service. They always take care of me at sands kia! They are quick to greet me and they also always give me updates while waiting. 10/10 would recommend
    • Thank you for the positive review, Sinai and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/21/2020

  • service

    5 out of 5 starsby Cathie on 11/18/2020

    Service department took care of all my cars needs. They are Great. returned a clean car as well.
    • We are pleased to hear that you had an excellent experience with Ben and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, McClinton Chevrolet Mitsubishi Team

      by Sands Kia on 11/21/2020

  • Great experience!

    5 out of 5 starsby Ashley on 11/17/2020

    Hank Dibin made my experience here amazing. The 5 stars are solely because of him, his kindness, thoroughness, and patience. Thank you Hank!
    • Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Kyle Vontersh on 11/20/2020

  • Love my Kia

    5 out of 5 starsby Glenda on 11/17/2020

    Always friendly and they do a great job!
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344

      by Kyle Vontersh on 11/20/2020

  • Exceptional service

    5 out of 5 starsby Brandon on 11/17/2020

    I liked that the everyone makes sure that I am taken care of. As someone that doesn’t know how to repair cars, I feel that I can trust the service team. I especially appreciate that Hank stays on top of things.
    • It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sands Kia, we value our customers and we look forward to seeing you on your next visit. Ron Malvestuto, Service Director, rmalvestuto@sandsautomotivegroup.com, (623) 474-3344

      by Sands Kia on 11/19/2020

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