Customer Reviews of Right Toyota
Review type:
Great selection with professional service
Always Great Service
by Vince on 06/24/2022Right toyota always does great service. Fast and dependable.Satisfaction
by Junior on 06/23/2022Darvin in service has been very helpful and timely in servicing my vehicle.Davin is one of our very best, thank you for your feedback and for being a Right Toyota customer.
Great job!
by Curt on 06/22/2022They were fast and did a good job!Thank you for the vote of confidence, we appreciate your business.
Standard maintanance this time
by D star on 06/20/2022Good info on tire special for next timeWe're here when you need u for tires or anything else, thanks for the feedback.
Yay
by Asheigh beatty on 06/20/2022They are amazing , friendly , make the process simple and painlessThank you for the feedback about your recent experience at Right Toyota, we appreciate your business.
Awesome dealership!!
by Donna Michelle on 06/18/2022I had gone to a few different dealers in the last month and left very frustrated. Kenny was my salesman and he listened to everything I wanted. I was in and out of there in less than three hours. I feel like I really got a great deal. Thank… you Right Toyota.Exceptional Service - Why Go Anywhere Else?
by Laura T in AZ on 06/19/2022Finally. And as always. Consistently exceptional trustworthy service from a dealership where the Service Advisor actually, truly, sincerely, honestly and clearly cares for your car’s automotive health (not to mention my own automotive… mental health). Danny Vick and his team perform at the Top of Toyota’s Service charts. Why go anywhere else. The best. Always.Thank you for the vote of confidence, we appreciate your business.
Road trip with confidence
by Desert Rat on 06/19/2022Always on top of it. Very professionalThank you for the positive feedback, we appreciate your business.
Fuel pump replace (recalled part)
by OverWeightOutdoorsman on 02/25/2021Got there the first appointment of the day 7:00am spent 15 minutes to get vehicle handed over to service Dept. Got a rental for the day at no cost to me. Got a phone call at 10:30am that it was done. Dropped off rental and got my vehicle.… Back home by 12:00pmOW-outdoorsman, we do our best to make sure the process of having recall work performed is as quick and convenient as possible, so our customers can get back to their busy lives. Thank you very much for choosing our dealership and we appreciate the kind review. Matt W. - CR Mgr. - Right Toyota
Great Deals
by Dylan on 02/16/2021The staff was super helpful and friendly through the whole process and they have really low prices.Dylan, we are very pleased you had a great experience with us, thank you for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota
Excellence in Service
by Excellence in Service on 02/13/2021I have been coming to Right Toyota for service and vehicles and have always been satisfied. I appreciate great Customer Service ! Sylvia Williamson 2018 Toyota PriusSylvia, thank you very much for being a loyal repeat customer, we sincerely appreciate your business. We will always be here to provide you excellent service in the future, thank you for choosing and staying with us. Matt W. - CR Mgr. - Right Toyota
Great People
by Justin on 02/05/2021Ryan MacNeil and Aidyn closed the deal for me. There outstanding customer service and down to earth attitudes is exactly what I was looking for!Justin, we are happy we could provide you exactly what you were looking for in a car dealership. Our staff will always go out of their way to make sure our customers are well informed and taken care of. Thank you very much for choosing Right Toyota, we greatly appreciate your business. Matt W. - CR Mgr. - Right Toyota
Watch the add-ons!!!
by Den R on 02/05/2021Sales staff was friendly and helpful, however the add-ons drove the advertised price from $7995 to over $13K.Den, all of our preowned inventory is listed and priced on the Right Toyota website. Some of our inventory may have additional equipment installed, and the cost for any additional equipment is listed in bold print on each vehicle information page on our website. Also, customers can request a complete price breakdown from our staff via telephone, text, or email, and we will happily provide this information so there is no misunderstanding about price before coming down. Matt W. - CR Mgr. - Right Toyota
Buying experience
by Adam Frumes on 02/01/2021I had a terrible experience. I felt such pressure to accept the deal they offered me. I said I didn’t want to make a decision on the spot and they so pressured me that I finally said ok. I’m sorry that I purchased the car. I plan on… returning it tomorrow. I planned on looking at several different cars before making a decision. This was one of the worst experiences I have ever encountered.Adam, we are sorry you had a bad experience. Purchasing a new vehicle is a huge decision, however, our staff would never pressure a customer into making a decision. Customers are free to walk away at any time during the process, and we would never pressure a customer into doing anything they are not comfortable with. We are one of the largest most successful dealerships in the country, our success is not built upon this sort of foundation. We are sorry you did not feel comfortable with your purchase, please let me know if I can be of any assistance. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com
I can totally see this happening, pretty much most dealerships are as pushy as they come. they try to gilt trip you into buying a car, one just had to be firm, and walk away when it gets too much (which it always does). No one should be pressured into making a huge money decision on the spot just so a sales guys can get their commission.
Service
by T on 01/31/2021They are forever burning people. I bought a service package and we were supposed to have one left and they told us and argued with us we have none. Reason I say they are burning us. Everytime we go in someone is always being burned at… Right ToyotaGreat Service
by Russ P on 01/21/2021I have no complaints to write about Right Toyota. Whenever I go to the dealership it is always friendly people concerned about me and my car. The service is fast, done correctly, and the results are gone over with me so I know what was… done.Auto maintenance
by Terry Krantz on 01/05/2021Went in for routine oil and filter, plus inquiring on recall. Service writer was professional and attentive. Right Toyota is my dealership of choice.Routine Service
by G Stevenson on 12/30/2020updated 01/04/2021Right Toyota is prompt courteous and this visit was no different. On-time and pleasant all the way. Chris was my contact this time and did a great job. Highly recommend this dealerWorking Hard During Trying Times
by Charlie on 12/24/2020Every department is working so hard to service the customer despite distancing and short staffing. Matt in the service department gives fantastic service. Thanks guys!!!Great Service
by Lewis Kowal on 11/01/2020Courteous and informative.Awesome!
by Charlene Petzing on 10/23/2020I have never had any bad situations working with Right Toyota! They are always professional and take time to explain the procedures they performed on my car.
Right Toyota , a Toyota dealer in Scottsdale, Arizona was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Toyota cars, trucks, and SUVS.
Our Scottsdale Toyota dealership is one of the premier Toyota dealers in Scottsdale and in the state of Arizona. Our commitment to customer service is second to none. We offer one of the most comprehensive Toyota parts and Toyota service departments in Scottsdale, Arizona. Right Toyota provides Scottsdale, Arizona with an excellent Toyota Parts Team. Please be sure to visit us at 7701 E Frank Lloyd Wright Blvd.
Our commitment to our Used Vehicle inventory is backed by a 1 year / 15,000 mile maintenance program.
Our primary concern is the satisfaction of our customers in the city of Scottsdale, Arizona, we also serve the surrounding suburbs of Phoenix, Tempe and Chandler, Mesa, Gilbert, Peoria. Our online Toyota dealership web site was created to enhance the buying experience
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- Vending Machines
- English
- Spanish
Fast efficient service is what you can expect from Right Toyota, thank you!
by Matt W on 06/24/2022