Earnhardt Hyundai North Scottsdale
Customer Reviews of Earnhardt Hyundai North Scottsdale
Review type:
Lease Buyout
Great service again
by brokenwave on 06/30/2017updated 07/07/2017Everyone asked me if I needed anything, water was offered 3x. Robert my service advisor was great, I was in for a recall and because there are a lot of vehicles needing this service the part I needed was out of stock, so Robert told me I… would be placed in a free rental for 1 day until the part arrived. Robert called me the next day and said my car was finished and it was just waiting to be washed for me. Great service, Thanks.Service Plus!
by seppel7851 on 06/29/2017updated 07/07/2017Norm Rosen goes the extra mile to cover the bases & save you time & money without you having to ask if there are any specials or coupons available. His customer service experience shows!Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Norm was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Service Review
by Emacroglou on 06/29/2017updated 07/07/2017On time, everything ecplsined, couteous, fair price, excellent customer waiting area. I will definitely return to this dealership for future service.Thank you for your kind words. We feel our service department is what makes Earnhardt Hyundai North Scottsdale special. Reviews like yours help us to make sure that we're meeting the needs of our customers and Iâm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt review
by Manoogian1_ on 06/28/2017updated 07/07/2017Norm took care of all my problems and concerns and he and everyone else there are very nice. Much better than my Lexus dealership. I always enjoy going to the Earnhardt dealership.Great buying experience
by TCheswick on 07/05/2017The honesty, and helpfulness of Rob (the salesman), Bob (sales manager and Tristen (in finance) all made a great buying experience.Thanks for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Rob and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Thanks for the excellent service and great experience
by drjconviser on 07/02/2017Everyone was friendly, very little pressure and willing to work with me and help me to get me the vehicle I wanted at the price level I needed to be at. From the time I walked in the door and was met by Tony Wahl, who was kind and… courteous to the friendly way I was treated by Christopher Dixon and James Orosco through the negotiations and completion of the lease to Tristan Cook who put all the lease paperwork together. Thank you all.Thank you so much for sharing your car shopping experience with us. Im happy to hear you were able to get the vehicle that you wanted including standard-setting customer service from Tony and the rest of the Earnhardt Hyundai North Scottsdale team. Thank you for choosing us for your automotive sales and we look forward to meeting all your future needs the next time you need us. All best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Experience
by RebeccaRTL on 06/16/2017updated 06/29/2017Tony Wahl is amazing! He's extremely knowledgeable about the cars and has the best personality! This is not the first time we have purchased a vehicle from him. We are excited to say we have bought THREE. This guy is the BEST!All of us at Earnhardt Hyundai North Scottsdale congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Tony is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
2017 Elantra purchase experience
by 1Greenplanet on 06/14/2017updated 06/29/2017Mr. Farid Khan was very knowledgeable, patient, and helpful in making my experience of buying another new Elantra (2017) a positive one. Ditto for Mr. James Orosco, the Sales Manager.Your fantastic review was quite a refreshing read! Congratulations on your new 2017 Elantra. I am happy Farid provided you with knowledgeable, patient and helpful customer service. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
I love my new Hyundai Sonata
by SoniaFalcon on 06/17/2017updated 06/29/2017I really liked the way the people in the dealer made me feel. They work with so much enthusiasm and sense of humor. I even didn't care about the time, because I felt like family. As they said, welcome to the Hyundai family.Thank you for recognizing your experience at Earnhardt Hyundai North Scottsdale. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. I look forward seeing you back in the future and hope you keep us in mind the next time you are car shopping. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai North Scottsdale
by asdex17 on 06/28/2017Despite not having an appointment I needed to bring my car in to have the electrical system and battery checked out. It was early in the morning, so I appreciate the quick work. As it turned out it was just my battery and nothing more… serious. (thankfully) Norm Rosen always treats me well and this time was even above and beyond his usual good service.Thank you for taking the time to share your feedback with us. Im glad to hear that Norm always treats you well and even went above and beyond to provide you with a quality service! Feel free to call or stop by if there is anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Service appointment
by Fredibrown on 06/25/2017On time, completed what service was needed, courteous and knowledgeable service rep. Helpful in resolving that I had a service contract.Thank you for the feedback, Fredi! One of our top priorities is exceptional customer care and I am proud that this was offered to you during your recent visit. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Service
by adbress on 06/20/2017When I arrived all, the paperwork was already complete. I simply traded my keys for the loaner key. My car was finished just a few short hours later.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Earnhardt Hyundai North Scottsdale. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Experience
by gianfrancor on 06/07/2017updated 06/19/2017Chris was our sales rep and he was very knowledgeable. This was our daughter's first vehicle and he explained all the functions and safety to her. He did not rush through any details and explained the whole process.Thank you for writing such a great review about you and daughters experience at our dealership! I appreciate the feedback and pleased that Chris assisted your daughter in a knowledgeable and efficient manner. It's important that our guests feel at ease during the entire process. We look forward to seeing you again. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Experience
by gianfrancor on 06/07/2017updated 06/19/2017Chris was our sales rep and he was very knowledgeable. This was our daughter's first vehicle and he explained all the functions and safety to her. He did not rush through any details and explained the whole process.Thank you for writing such a great review about you and daughters experience at our dealership! I appreciate the feedback and pleased that Chris assisted your daughter in a knowledgeable and efficient manner. It's important that our guests feel at ease during the entire process. We look forward to seeing you again. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Outstanding service review
by KevinCustomer on 06/08/2017updated 06/19/2017Outstanding service. Everything about the service experience was exceptional. They were polite, professional, and competent. I have never had a better experience at an auto dealership.Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our staff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Experience
by RebeccaRTL1 on 06/16/2017Tony Wahl is amazing! He's extremely knowledgeable about the cars and has the best personality! This is not the first time we have purchased a vehicle from him. We are excited to say we have bought THREE. This guy is the BEST!Rebecca, thank you for your loyalty to our dealership and for taking the time to write this review. Tony is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Service Dept
by Stashibug on 06/12/2017Working with Michael Southern is fabulous. He is always there to help me out with my 2013 Veloster. He always makes it easy to schedule an appointment or just a stop by to see what the issue with my car is.Thank you for writing about your visit with us! I am happy to hear that Michael was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Great service
by treycoxiii on 06/02/2017updated 06/12/2017Quick and painless. I was very pleased with the professionalism. Drew was never pushy and always communicated in a direct manner.Thank you for taking the time to write this 5-star review. It's fantastic to know that we were able to make your purchase incredibly quick and painless. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
G80 Sport buying experience at Earnhardt
by Kinderman on 05/30/2017updated 06/07/2017Tony Wahl & Drew Gabler treated me as a Genesis customer, I.e. As a no pressure conversation between adults. I am very grateful they were able to get me exactly the car I wanted. They made me feel like a favored customer.Thank you for taking the time to share with us! The goal of the Earnhardt Hyundai North Scottsdale team is to ensure a pressure - free and enjoyable purchasing process for each of our customers. Im happy to read that Tony and Drew treated you so well and that they were able to get you exactly the car that you wanted. Please remember that we're always here to assist you with any future auto needs! All best, Mark Rushford General Manager mark.rushford@earnhardt.com
My Genesis
by JosephChar on 05/31/2017updated 06/07/2017Fast and friendly! Very courteous my Genesis was ready and waiting for me when I returned to pick her up. I love this car!Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us fast, friendly, and courteous. If there is any automotive need we can help with in the future, don't hesitate in contacting us. All best, Mark Rushford General Manager mark.rushford@earnhardt.com
Service
by Issa_Herrera on 06/06/2017Friendly and knowledgeable staff. Ben explained everything that was going to be done and gave me a quote for the work. The quote was the price that I paid. Nice waiting area.Thanks for your perfect review, Issa! Im glad to hear that our staff was friendly and knowledgeable during your visit, and that you were pleased with Bens customer service and our facilities. Please feel free to contact us or stop by for a visit if you need any assistance. All best, Mark Rushford General Manager mark.rushford@earnhardt.com
Hyundai Elantra
Hyundai Tucson
Subaru Crosstrek
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robert was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com
by nshyundai on 07/11/2017