Earnhardt Hyundai North Scottsdale
Customer Reviews of Earnhardt Hyundai North Scottsdale
Review type:
High-Quality Customer Service
allans newh unday
by Allanstein on 12/30/2017great sales and customer help.Finanance and management were also very helpful.Inventory was very deep with the cars that i was interested in.Great Dealership
by Robert_M47 on 12/28/2017Worked with Greco and Sean over a several week period including a few test drives before making my decision to buy. They both were courteous, very knowledgeable, responsive and never applied sales pressure of any kind. Great customer… orientation overall.Robert, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Greco and Sean provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Accommodating.
by meteorcrater on 12/21/2017The service writer had to fit me in because I had come in a full week early after misreading the online appointment calendar.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Once again an awesome experience
by WendySLowe on 12/16/2017updated 12/26/2017Michael Southern was nice enough to get my car in since Norm was out sick. I was bringing it in since the brake light kept coming on. I forgot to ask while it was in could they do the oil change that was due in 1000 miles and he did. I… greatly appreciate it.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Purchase of our second Hyundai vehicle.
by MartinN1 on 12/01/2017updated 12/12/2017The sales person we dealt with is the same person we dealt with when we purchased our Hyundai Sonata Limited. He treated us exactly as he did the first time. Everything was explained, our questions were answered completely. Our… experience at Earnhardt has been excellent since our initial purchased last of our Sonata Limited. This also applies to the servicing of our Sonata Limited. I've taken it in twice and both times was completely satisfied with the interaction with the representative and the actual service itself.A good car day
by fbarbaro on 12/05/2017I went to the dealership the service manager came out right away looked at my door that would not unlock Schedule a time to fix showed up for apt. Then even order the part they thought they would need before had . Gave me a ride to my house… called me in few hours washed my car picked it up all covered by warranty . Now that is good car day Thank youThanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Our wonderful Hyundai
by Vernon1941 on 12/02/2017Jeff zelinskI was absolutely the best salesman because he didn't try to push. He knew what we were looking for and what our budget was. He couldn't have been better.We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
survey
by pdiddy2580 on 12/01/2017Their friendliness. Warranty issue so below there was no costs involved. A part needed to be ordered and so a second trip is needed.We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Dont hesitate to reach out to us for anything else. Thank you for choosing our Service Department. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Nice experience
by velostergalaz on 11/30/2017Robert, service advisor, actually made sure all issues were taken care of. My little Veloster looked so nice and clean too.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Routine car service
by pankajkohli on 11/29/2017Ricardo was helpful in rescheduling my appointment at last minute. Team quickly completed a routine service of my car. Waiting area was nice and comfortable.Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Leasing a new Genesis G80 was Easy Peasy
by Upperdeck on 11/29/2017Everything went very smooth with the lease of our 2018 Genesis G80. The salesman, Sean Rushford, was very knowledgeable and guided us through the entire process. Everybody at the dealership were helpful. Our second car purchase with this… dealership and both have gone well.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Sonata Hybrid
by Gilbertp7527 on 09/30/2017From the initial inquiry 5 months to the follow up Jonathan got me the car I wanted and Tristan got me a payment within my budget. #Awesome!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Customer Service
by janewsome on 09/24/2017The sales person was really accommodating and extremely professional. I will recommend this dealership to anyone shopping for a vehicle.We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Great experience at Earnhardt Hyundai
by ScottsdaleRon on 09/19/2017Our salesperson, Julian Foldes, was extremely professional and was also friendly and accommodating at the same time. Everybody we dealt with made our experience a very positive one.Ron, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Great job!
by 123newcar on 09/17/2017Fast and friendly. Great job by all. Our 3 Hyundai car. Love the Hyundai Tucson. See you in 3 yours.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
Classy people, top notch Dealership!
by Al_and_Susan on 09/13/2017Great experience. Mr. Whal made us feel comfortable, as we had not purchased a vehicle in 20 years! He is very knowable of his products and he was very patient with us. I think I just might change my mind about the stereo typical persona of… a "Car Salesman" thanks to Tony.Thank you for your kind words! Tony is a great asset and we appreciate him for making you comfortable during your visit! We thank you again and we look forward to working with you again in the future! Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
Great experience
by Donnabook on 09/03/2017updated 09/12/2017Knowledgeable, helpful, pleasant staff. Really felt like everyone wanted to make I got a good deal and that all my questions were answered.2017 Genesis purchase
by nrussell on 08/29/2017updated 09/12/2017Professionalism, knowledgeable staff, selection, efficiency, excellent customer service, and personalization of experience. I got the car I wanted at the best price. I was impressed from the start, and have continued to be since they hand… delivered the car to my door.Amazing customer service!
by SarrahGaboury on 09/07/2017updated 09/12/2017Ricardo is amazing!! I cannot say enough good things about our experience with him. He consistently goes above and beyond. For example, we had a small dent on the side of our door and while our car was getting serviced he called and had… someone come take a look so we didn't have to make an extra stop. He truly makes going to the car dealership a good experience. I am so impressed with his level of customer service time and time again. Go Ricardo! You are awesome.Thank you for writing about your visit with us. Ricardo is an asset to Earnhardt Hyundai North Scottsdale, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
Scottsdale Hyundai
by MattZ33 on 09/07/2017updated 09/12/2017As usual, they provided great customer service. All work was completed within the timeframe given up my arrival. Very satisfied.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again. Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
Owner
by Daniel_4949 on 09/08/2017Cordial Staff, friendly environment and pleasant experience. The property showed well, clean, very professional with coffee and donuts a nice touch. The organization appears well run.Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mark Rushford, General Manager, mark.rushford@earnhardt.com
Nissan Rogue
Hyundai Palisade
Hyundai Elantra
Allan, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
by dealerreply on 01/04/2018