Earnhardt Hyundai North Scottsdale
Customer Reviews of Earnhardt Hyundai North Scottsdale
Review type:
High-Quality Customer Service
Great service
by LindaMcD on 09/11/2016updated 09/23/2016Jeff Zilinski was very helpful in getting me the car that I wanted and stayed within my budget. Ian Parker was very detailed in explaining my contract. This was the best experience that I've ever had in buying a car. Thank you for making me… happy with my purchase.North Scottsdale Earnhardt Hyundai Service
by rustyaz5 on 09/09/2016updated 09/20/2016I like that upon completion Norm goes over the worked performed and he explains the detail on the work order. The car is also returned washed and the interior vacuumed. Facilities are always nice & clean and a neat waiting area with coffee… and treats. Thank you everyone.Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Mark Rushford General Manager mark.rushford@earnhardt.com
Great service
by ElizabethDe on 09/09/2016updated 09/20/2016My car was taken care of and I received a fair deal. Ricardo was attentive to what was needed and keeping me updated.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any other concerns or needs. Mark Rushford General Manager mark.rushford@earnhardt.com
Thank you Farid and thank you Earnhardt Hyundai Scottsdale!
by sibbysnewcar on 09/13/2016We liked Farid Khan. He approached us when we arrived and immediately we told him we were looking at two cars, the Elantra and the Subaru Impreza. He invited us in out of the Arizona heat and offered us water. He told us he understood that… were going to two dealerships that day and offered us a test drive of any Elantra of our choice...no pressure, he respected our being forthcoming about the two dealerships. We test drove three different vehicles and enjoyed them all. We thanked Farid and asked for his card as he was already handing us his card. He hoped to see us again soon. We left for the Subaru dealership very impressed with Farid's confidence and courtesy. We test drove two Subaru's and worked with Beau. .He was also easy to work with. We went home to think about our two experiences and woke up more inclined to revisit Farid the next day. We liked the Elantra SD in Lakeside Blue that Bob and Farid found for us. We test drove that car and made our minds up to purchase it. The closing was painless and we love the car and thank everyone at the dealership for a pleasant car buying experience. We have had some terrible ones in years past...this was great!We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
Timely Service and Friendly Staff!
by jwhowison on 09/14/2016My service manager, Norm, was prompt and succinct and did a great job of explaining what my service was going to be for the day. The service was done in a very timely manner, while the waiting room was comfortable and allowed for me to do… my work while I waited. Overall a great experience!Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Mark Rushford General Manager mark.rushford@earnhardt.com
My new Sonata!
by BriHud13 on 09/03/2016updated 09/13/2016Nicole Magee and Mario were extremely helpful! Not only were they able to negotiate prices to match offers I had received from other dealers, but they even went out of state to bring in the color car I really wanted. Can't say thanks… enough!Best car buying experience.
by Mark1238 on 09/03/2016updated 09/13/2016Drew made the experience of buying my car fast, easy, and stress free, unlike the long drawn out terrible process I experienced at Horne Hyundai. I would definitely recommend Earnhardt Hyundai.A Model Hyundai Service Department
by januarysend on 09/03/2016updated 09/13/2016As always, the service people are friendly, efficient, and focused on making your stay as pleasant as possible. The waiting area is comfy, with coffee and treats at hand, with a quieter area where the TV has subtitles, so you can read or… work, but keep abreast of what's going on in the world. Restrooms are nearby. I like the way my service rep, Robert, sat down when the car was almost ready and told me exactly what service been done. In a few minutes he walked me to the cashier and went over everything again and explained the charges. I also appreciate that a wash is always included with service.Hyundai Service
by brentvm on 09/03/2016updated 09/13/2016I got my service appointment date and time wrong and arrived a few days early. Ben Girard graciously kept my care and serviced it before the day was over.Buying a Tuscon
by Cuppatwo on 09/02/2016updated 09/13/2016My experience was comfortable and the staff was patient and willing to work with me. I was able to buy the care I wanted. Thank youHappy Hyundai
by William1205 on 09/01/2016updated 09/13/2016Great experience. No pressure. Sales staff and management knowledgable and well trained. Good selection, excellent atmosphere. I would buy here again.Mrs
by Marcymallett on 09/12/2016Ricardo was outstanding at his review and did all that was required and was polite and I thank him for thatThanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Mark Rushford General Manager mark.rushford@earnhardt.com
Review
by JillianYoung on 08/31/2016updated 09/12/2016The staff were friendly. Kyle was very knowledgeable and helpful. I was able to get just what I was looking for. ,The staff were friendly. Kyle was very knowledgeable and helpful. I was able to get just what I was looking for.Great service from Earnhardt Hyundai Scottsdale
by 123mark on 08/31/2016updated 09/12/2016Service advisor Ben is personable, he understood and was responsive to my needs, overall appearance of dealership, clean and orderlyNo BS
by mmorris837 on 08/31/2016updated 09/12/2016no BS...shown the model I wanted...price was set, it was too hi but head of operations brought it down to my level and deal was done. Very businesslikeExcellent Staff!
by Tdtdoss on 09/09/2016Salesperson, Christopher Dixon, was EXCELLENT. Perfect. LISTENED to what we wanted, was extremely respectful, and made everything very easy and stress free. Delightful man.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your positive experience at our dealership! If there is anything else we can do for you just give us a call! Mark Rushford General Manager mark.rushford@earnhardt.com
Salesman Survey
by Shirl67_Coffey on 08/24/2016updated 09/06/2016Courtesy and expertise of sales rep, (Drew Gabler) Professional yet friendly, very helpful, great at explaining everything clearly Dealership well taken care ofThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any other concerns. Mark Rushford General Manager mark.rushford@earnhardt.com
James Orosco & Tristan Crook are Great!
by RN4KW4610 on 08/25/2016updated 09/06/2016Fast and Friendly. No messing around. James Orosco was patient and kind. Tristan made financing a breeze! Best experience ever! Thanks again! I love my Sonata!!Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Mark Rushford General Manager mark.rushford@earnhardt.com
Survey 08/16
by drgoofy16 on 08/21/2016updated 09/06/2016Norm is extremely professional and courteous great asset to Earnhardt. I know I will always be taken care of and that's important.Thank you for sharing your feedback! It is wonderful to know that we were able to provide you with a positive experience. We look forward to working with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
Hyundai is #1
by Debbie_N on 08/26/2016updated 09/06/2016I love everything about my Hyundai experience. Friendly staff, quick service, offer a nice place to wait w/refreshments -- service with a smile. Best part is I LOVE my car and will never buy anything but a Hyundai b/c of the car and… service. I have owned many Lexus' in my life and always felt bled when serviced and they always hounded me to buy a new one when my car hit it's first birthday. Getting my car back washed was just the icing on the cake and reinforces my allegiance to Hyundai. I will be in the Hyundai family for life!!!!Thanks so much for your excellent feedback. We appreciate building customer relationships and we truly value your business. We look forward to working with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
30,000 service
by ssopeland on 09/03/2016Robert Sandberg was awesome. He walked me through all of the paperwork and what they did to service my vehicleThank you very much for taking your time to leave us a great review! We are pleased to hear about your positive experience at our dealership! If there is anything else we can do for you just give us a call! Mark Rushford General Manager mark.rushford@earnhardt.com
Hyundai Elantra
Hyundai Palisade
Toyota Corolla
Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
by nshyundai on 10/01/2016