Earnhardt Hyundai North Scottsdale
Customer Reviews of Earnhardt Hyundai North Scottsdale
Review type:
High-Quality Customer Service
excellent hyundai
by harris_0011 on 10/28/2016updated 11/08/2016amazing customer service, on time and full satisfaction guranteed, Norm is always ready to the extra mile to help me out.. thank youA good experience
by Scott_2 on 10/19/2016updated 10/28/2016Responsive personnel, that don't push your decisions. Manged to get the car I wanted, in the color I desired, even though it wasn't in stock.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Simply the best!
by Joanne_B on 10/21/2016The salesman. Jonny Gorton was amazing. I never owned a Hyundai but after this experience I won't shop anywhere elseThank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jonny. Please let us know if we can ever help you in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Oct. Service
by tbanks24_ on 10/14/2016updated 10/21/2016Norm Rosen got me in for an appointment the same day and then completed the service in under an hour and I was out the door very satisfied.Thanks for your kind words! We appreciate Norm and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Sonata oil change
by Trooper902 on 10/14/2016updated 10/21/2016Nice, new facility. Staff were nice. Showroom and wait area were very clean. Unfortunately, had to wait three hours just for an oil change.Thank you for taking the time to share your experience with us. We're glad to hear that you were pleased with our customer service and facilities. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Happy Customer
by RobertBreslo on 10/13/2016updated 10/21/2016The work was done sooner than expected, and meanwhile I enjoyed watching TV and reading newspapers in the waiting room.We appreciate you for letting others know about your experience at Earnhardt Hyundai North Scottsdale. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Good work
by Dawnsearly on 10/11/2016updated 10/21/2016Friendly, clean, inviting waiting area. I was waited on immediately, it didn't take very long for my car to be serviced, I was in and out with no hassles.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Earnhardt Hyundai North Scottsdale! If there is anything else we can do for you just give us a call! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
sonata
by claddagh on 10/11/2016updated 10/21/2016efficient, timely & precise action taken. very professional washed & cleaned vehicle inside & out. Explained billing & covered all areasThank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
1st oil change
by Mpolinko on 10/09/2016updated 10/21/2016I did not initially have appointment and Matt was nor only able to squeeze me in - he was also able to perform the 60k checkup. Also appreciate the ride back to work....and pick up. Your people are all very personable and professional.Thanks for your kind words! We appreciate Matt as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great xperiance
by Tilden48 on 10/18/2016Salesman was very friendly explained all about the car and how we enjoy dealing with earhardthelped wither pros and cons of the different carsThank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mark Rushford General Manager mark.rushford@earnhardt.com
Hyundai Service
by HyundaiEquus1 on 10/03/2016updated 10/14/2016Fast and friendly. Nice clean and welcome environment. Our service adviser kept us well informed about the progress on our vehicle.Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Mark Rushford General Manager mark.rushford@earnhardt.com
Service
by 2131328 on 10/02/2016updated 10/14/2016Ben is very good at his job and courteous. He always informs me of what service I will need on my next service appointment.Thank you so much for your feedback. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with the rest of the staff. Please let us know if we can ever help you in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Easy to buy
by SStephanie on 10/01/2016updated 10/14/2016Buying my new vehicle was easy and fast. I got exactly the one I was looking for. I love driving it. Great experience.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Mark Rushford General Manager mark.rushford@earnhardt.com
melvin johnson
by Thunder1mel on 10/04/2016We enjoyed the entire experience from when we arrived to the final walk-through of our new car. This is the second car purchased in one year from this dealer.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Mark Rushford General Manager mark.rushford@earnhardt.com
John Bader
by JohnJBader on 10/01/2016Was greeted immediately and friendly. The sales associate was friendly and knowledgeable. The car was clean and presented and all the features were explained.Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
Great service dept.
by jerryairborne on 09/30/2016Quick and very thorough. Will buy from again. Service dept is excellent and went thru the whole list of things they check out.Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Mark Rushford General Manager mark.rushford@earnhardt.com
Awesome Staff
by Naghamkallabat on 09/21/2016updated 09/30/2016Very helpful and nice staff they know the products and explains all customer needs to know , Mario Tristan and my sales person KyleThanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Mark Rushford General Manager mark.rushford@earnhardt.com
First car owner!
by Akunkelaz on 09/23/2016updated 09/30/2016James and Ian always take great care of my family when we look for cars. This was my first time financing a car being the only signer, so I was nervous. Ian and James made the experience fun and enjoyable even though I was making such a big… commitment!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Mark Rushford General Manager mark.rushford@earnhardt.com
Good experience
by JMac520 on 09/17/2016updated 09/23/2016Straightforward and friendly sales staff. We had a good idea of the vehicle and options we wanted to begin with, and salesperson did not try to up-sell.Thank you so much for your feedback. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with the entire team. Please let us know if we can ever help you in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Great service
by stuartwec on 09/15/2016updated 09/23/2016No hassle service, quick, accurate, efficient. Always completes what is required and on time. I never take my car anywhere else.We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
25000 mile service
by snappypappy123 on 09/14/2016updated 09/23/2016My service advisor Norm Rosen deserves special recognition for his personal service in getting my car serviced on short notice,, a 5 star performanceYour great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
Hyundai Elantra
Hyundai Palisade
Toyota Corolla
Thanks for your outstanding review! I'm very happy to hear that Norm was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
by dealerreply on 12/01/2016