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Earnhardt Hyundai North Scottsdale

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Customer Reviews of Earnhardt Hyundai North Scottsdale

Review type:

Overall rating

4.3
4.33 out of 5 stars

(9 reviews)


Customer recommendations:

Yes (8)|No (1)

High-Quality Customer Service

5 out of 5 starsby Mike on 07/28/2025

Austin, Erick, Jonathan, Chris, Bob and Kyle provided us with the utmost care and professionalism during our recent purchase of our new 2026 Palisade. It was a pleasure to work with these friendly, knowledgeable and helpful individuals. I would highly recommend this dealership to anyone who has expectations of high-quality customer service when purchasing or leasing a new or used vehicle.
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The following reviews are more than two years old. They are not included in the overall rating.
561 reviews
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  • Excellent service

    5 out of 5 starsby acalderonl on 01/06/2017

    Excellent service and attention and great people. Will definitely come back as soon as needed . Great job by everyone
    • Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Great Service from Matt

    5 out of 5 starsby Cheryl_WM on 01/04/2017

    Professional service consultant Matt. He gives the best always and goes the extra mile. He is an excellent person to represent your company.
    • We are truly grateful for this awesome review! We are thrilled that Matt was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you again in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Oil change and more

    5 out of 5 starsby KPScottsdale on 12/29/2016
    updated 01/04/2017

    on time and quick. The representative took the time to explain what was going to take place, and afterwards reviewed what was done. The waiting area is clean and comfortable - TVs and popcorn too.
    • Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to seeing you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Always Great

    5 out of 5 starsby lesliestanley on 12/21/2016
    updated 01/02/2017

    Everyone is understanding of whatever you can afford and need and don't try to up sell past your means. Also everyone wants your car buying experience to be happy and fun. And that's why I like this dealership and Hyundai.
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Perfection at its Best

    5 out of 5 starsby safisfaction10 on 12/22/2016
    updated 01/02/2017

    The SERVICE! Especially from the service manager, Mike Sullivan who is outstanding. Earnhardt.....he should receive the award for Best of the Best for 2016.
    • Thank you for taking the time to share your feedback. Each employee is a valued member of our team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Great experience at dealership

    5 out of 5 starsby Carol1_car on 12/13/2016
    updated 12/28/2016

    I had a wonderful experience and great staff. My sales consultant Christopher Nixon was friendly, professional and knowledgeable. I purchased the exact vehicle I wanted. Everyone at the dealership was terrific.
    • Thanks for your outstanding review and congratulations on your new car! We're glad to hear that Christopher was friendly, professional and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Job well done

    5 out of 5 starsby Mountain8 on 12/10/2016
    updated 12/27/2016

    Tech appraised me of the work done and what had been found in the "check point inspection" of my car. I needed a new battery and lo it was done.
    • We appreciate you for letting others know about your experience at Earnhardt Hyundai North Scottsdale. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Santa Fe Service

    5 out of 5 starsby ConwayBayliff on 12/10/2016
    updated 12/27/2016

    Always prompt, service manager always most helpful and courteous. Always explained in detail what they will be doing with no surprises
    • Thanks for your outstanding review! We're glad to hear that our team was prompt, helpful and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Wheel and tire repair

    5 out of 5 starsby ArankiL on 12/06/2016
    updated 12/27/2016

    Matt and Bob are awesome! They kept me up to date on everything and delivered on everything they said, plus some!
    • Thanks for your awesome review! I'm very happy to hear that Matt and Bob were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 01/09/2017

  • Sante Fe starter fixed

    5 out of 5 starsby Jerry123456 on 12/24/2016

    Ricardo Garcia was both very professional and very personable. Made the experience very good for me. The shuttle drivers were also very friendly.
    • Thank you for this great review! Ricardo is truly an exceptional employee and we appreciate him for giving you a great experience! If you have any questions about the work that was done please feel free to contact us. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/26/2016

  • Great Experience with our New Car Purchase

    5 out of 5 starsby jmitc813 on 12/16/2016

    We stopped by the dealer on a whim, Bobby Gentile helped us answer any questions. He was very friendly and well educated and honest. We worked out a fair deal for both parties and left very happy with him and the dealer as whole which was very clean and friendly. I would recommend at the least giving them a chance to help and at least answer any questions you may have as well.
    • Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Bobby was able to meet your needs. At Earnhardt Hyundai North Scottsdale, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/19/2016

  • The best car buying experience ever!!!!

    5 out of 5 starsby Spelich on 11/29/2016
    updated 12/06/2016

    Sean Rushford and his father were the best people to deal with and they made me feel like I was buying a car from an old friend.
    • Thanks for this awesome review! We love hearing about customers who have a great experience at Earnhardt Hyundai North Scottsdale and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/12/2016

  • Genesis Dealer In Scottsdale is a Gem!

    5 out of 5 starsby PabloinAZ on 12/03/2016

    Very comfortable well-appointed showroom. Staff very friendly and cordial. My sales representative, Nicole McGee was outstanding in terms of her knowledge of the vehicle and her polite and non-pressure demenor.
    • Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Nicole was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/05/2016

  • Top Notch Customer Service

    5 out of 5 starsby pmhickey910 on 12/03/2016

    The professionalism and customer service I received at Earnhardt N. Scottsdale has always been top notch every time I frequent the dealership..Keep up the great work service department!!!
    • Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/05/2016

  • Recent experience with ending a lease, and beginning a new one

    5 out of 5 starsby JacobRandall on 11/27/2016
    updated 12/02/2016

    Adam Cusimano was exceedingly friendly and knowledgable. He easily understood what it was that I wanted, and was excellent in providing me with a wealth of options to that end. He made a notoriously difficult experience rather easy and pleasant.
    • Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Adam was able to provide you with friendly and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/05/2016

  • Great Service

    5 out of 5 starsby Chesa12 on 11/22/2016
    updated 12/02/2016

    People are very professional. When I pull in, there is a man who came and greeted me checking me in. Informed him that Norm is my Service Advisor, the man was polite and said I will get him for you. Norm came and tend to me. Both gentleman gave good customer service.
    • Thank you so much for your review! We really appreciate your business and are so happy that Norm and the rest of the team could provide great service to you and your vehicle. We look forward to serving you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/05/2016

  • Great service

    5 out of 5 starsby RebeTLau on 11/22/2016
    updated 12/02/2016

    Service tech was very professional and friendly. Additionally, my car was ready when promised. They washed and vacuumed my car, which was an added bonus!
    • Thanks for your perfect review! We're glad to hear that our team was very professional and friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/05/2016

  • Earnhardt Hyundai

    5 out of 5 starsby G80owner on 11/29/2016

    Great salesman, Drew Gabler, was knowledgeable and didn't make me feel pressured in any way. Whole staff friendly and engaging. Worked quickly to make the process smooth and not drawn out.
    • Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Drew was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/01/2016

  • Sonata Hybrid is a great car

    5 out of 5 starsby Bill5775 on 11/29/2016

    Everybody was friendly and willing to help in any way. My salesman Bobby was informed and answered my every question. Anybody looking to puechase a car ask for Bobby Gentile
    • Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Bobby and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/01/2016

  • Satisfied Customer

    5 out of 5 starsby tcrognale on 11/12/2016
    updated 11/21/2016

    It was courteous and timely, great communication with my advisor, he provided recommendations on my next service Also the shuttle service made things much easier to work in schedule
    • Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the courteous service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/01/2016

  • Excellent Hyundai Accent Deal

    5 out of 5 starsby Galileo480 on 11/12/2016
    updated 11/21/2016

    Excellent overall experience. Friendly fleet sales manager handled the entire deal. Deal completed quickly with no nonsense or confusion. Careful in-the-car explanation of features on my new car. Patiently demonstrated how to pair my cell phone to car's Bluetooth system. +++++ !
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

      by dealerreply on 12/01/2016

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