Earnhardt Cadillac
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Customer Reviews of Earnhardt Cadillac
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Earnhardt Cadillac Scottsdale
by Linda S on 01/25/2025
Chris was thorough, patient and courteous. I would absolutely recommend him and this dealership.
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The following reviews are more than two years old. They are not included in the overall rating.
113 reviews
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Great place to buy
by Robssrx on 04/14/2016Great experience. Very professional, listen to your needs and find you the right vehicle. This is the 3rd vehicle I have purchase from this dealership and will be back in 2 years. Thanks, RobVery satisfied
by GaryB1111 on 02/11/2016updated 02/23/2016I received my car exactly when they said it would be done.They returned the car with all the work done and washed.I was very satisfied.Earnhardt Cadillac Scottsdale #1
by TachItUp on 02/22/2016Great experience as usual! Larry Appleby and Steven Ansingh are Terrific. They take the time to explain what was done to my car and have it ready when I arrive. Their mechanics, Ryan and Brian do it right the FIRST time. This has been my… experience at Earnhardt Cadillac. (I like the office helpers in the Service Department too, that are attentive and happy to help you if you have further questions for your Advisor). There are NO Slackers here! Courtesy drivers to pick you up and take you home. A nice lounge with TV and drinks and snacks. Consistantly Excellent.Excellent experience in Service
by ingram1234 on 02/08/2016Steven Ansingh is very friendly, thorough and professional. Our service experience is always smooth, relaxed and completed as promised. We appreciate the continued communication from Steven even after the work is done, to ensure we are… satisfied.Excellent service
by dnorber on 12/30/2015updated 01/11/2016My car had to be towed in. The dealership took care of me right away and the car was repaired within an hour!AS it should be.
by EtracerG233 on 12/17/2015updated 01/08/2016The service department is on top of its game. From the service writer, Brandon, to the techs and detail crew everyone is focused on customer satisfaction. You can't ask for more.noise repair
by Johnv47 on 12/31/2015Brandon my service advisor did a great job in keeping me informed and took great care of me. he also recommended what service I needed for my vehicle.Exception Customer Service
by harveyoshinski on 12/18/2015Armand Slason and your service staff are 2 reasons we drive 2 1/2 hours from Tucson to have our Cadillac serviced! We have done so for over 3 years now and will continue to. Being a retired person, I have learned the meaning of Value and… Earnhardt cadillac and Value are synonymous!Best dealership experience we have ever had!
by watkinslady on 12/12/2015Our experience was the best experience we have had at any dealership. From the minute we walked in the door, until we drove away in our vehicle. Chris Scherff was professional and very knowledgeable. We were so impressed, we have shared our… experience with anyone who asked us about our new vehicle. The manager was very welcoming and friendly. This experience has changed our view of car dealerships. There was no pressure to close the deal. The vehicles speak for themselves, so they don't have to pressure the customers.Great Service, Pleasant and Clean Facilities
by JoycePaul on 11/28/2015updated 12/08/2015Brandon Porter, Service Consultant, told me in advance about how long the service would take and recommended best time of day to minimize wait - also offered ride home if I couldn't wait. Appreciated the consideration. Waiting area was… very pleasant and comfortable, and the array of coffee and breakfast goodies was a nice surprise (my first visit for service). My car was ready in the time expected and it was sparkling clean.Love this dealership!
by Happycam46 on 12/07/2015My salesman Roberto Saenz went above and beyond to get me a great deal. He was very professional and I will be a return customer.Service that Exceeds Expectations
by jjensen49 on 11/23/2015updated 12/07/2015My car was scheduled for a convenient time; the car was taken in when promised and finished when promised. The service representative, Armand, was most helpful and gave terrific customer service.Superb puchasing process
by JasonESV on 10/24/2015updated 11/13/2015The best buying experience I've ever had. My sales consultant, Stan Powell, not only provided what a consumer really desires during the purchase process, but far exceeded. Many thanks.Initial Purchase 2015
by LariAnn2015 on 10/20/2015updated 11/13/2015I had initially requested to look at 2015 SRX models but was only shown 2016's. We were told they couldn't locate them. The website noted 26 of the model we wanted available. We eventually found what I wanted. Our salesman, Jeff was great.… Also, I need to come back and have fluids checked. The dummy light for that is coming on. And we haven't been able to get the car to connect to OnStar or the garage opener.Excellent Service
by 9DukeinAZ on 10/25/2015updated 11/11/2015Your team members made me feel valued and welcomed. From the first young representative who approached me while I was still in my car, to the receptionist, to the Service Department Manager Pete Kaiser, I couldn't be happier with your… service. Your detail shop did an excellent job in solving a "scratch problem" that I had. Aces all around!new car purchase
by Ronald1234 on 10/09/2015updated 11/06/2015JP regularly checked in with me, went outside dealership to find the best matching car available to fit our desire and essentially closed the deal, to include the trade via phone, text and email.Mario
by Dietmar on 09/22/2015updated 11/05/2015Mario is always awesome! He calls to keep us updated and informed. And he makes sure everything is done and answers all of our questions! Thank you Mario!!!Latest service
by KristinMJ on 09/05/2015updated 10/29/2015Armand is an excellent Service manager! He has been perfect in handling any of our problems with both vehicles no matter how small or big! We will continue to value him as our advisor!2015 Cadillac Escalade
by John_123 on 10/18/2015I like the can do attitude of the salesman. Other deals tried to talk me out of things they didn't have. Stan said no problem we'll get it for you.great customer service
by Dalechandler1 on 10/05/2015Mario service advisor and Brian mechanic did a great job! Both listen to all the problem my car was having two other shops tried to Solve the issues but was unable to but still charged me a lot of money ! Brian found the wiring issue… and fixed the problem! I hope someone at the mgr level will acknowledge both these two individuals who went above and beyond to fix my car and give outstanding customer service! Dale Chandler [Phone number removed]Cadillac Premium Care is all that!
by MT62 on 08/03/2015The service is always impeccable. The loaner vehicle was ready, the service was taken care of, and Armand even had the desert protection package which includes hand wax applied. Service at its best.
About our dealership
Thank you Rob for taking the time to leave us with this 5 star review! We're so happy to have you as part of our family and are thrilled to have earned your continued business. We take great pride in our customer service and we're happy our team took care of you. We look forward to seeing you again! Best, Earnhardt Cadillac Team
by earnhardtcaddy on 04/15/2016