Customer Reviews of AutoNation Subaru Scottsdale
Review type:
Great after the sale service!
Quick service!
by C Susor on 01/26/2021updated 02/01/2021I took my leased Subaru vehicle in for its 6000 mile service & was pleasantly surprised that it took less than an hour for the whole process-on a Saturday, no less! I barely got started on my book! Kudos to the Service crew for their… speedy & friendly service!Thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My first Subaru purchase was a great experience
by 2021Crostrek on 01/31/2021Brian was my sales person and he was very knowledgable about the 2021 Crosstrek.Hello, thank you so much for the positive review! Until the next time we meet, take care!
Love my Subaru!
by Tessie&Joe on 01/20/2021updated 01/27/2021Awesome service from Colton. He was helpful and informative, but also not overly pushy about getting sale. 10/10!We're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
Forester
by Forester on 12/19/2020Right on time with appointment. Checked in right away. Basic service of lube, oil, filter, rotate tires, safety check,etc. No issues. All questions answered. Work completed in a little over and hour.Hello, it is great to read such wonderful comments about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best Decision Ever
by Sharon on 12/17/2020Stopped in to “just look”. Decided to buy because of the knowledgeable and professionalism working with Myles Brown. He’s honest and will treat you well. Nothing pushy or salesy! I absolutely love my new Forester.Hello Sharon, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hello Sharon, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service on Suburu Outback
by Macdaddy on 12/17/2020Mike in Service took care of everything and within a very reasonable timeframe and he is a pleasure to be involved with. Autonation has an excellent Service leader in Mike.Thank you for your positive review. We're happy to have been of service to you. If you're ever in need of more help, please let us know!
Made my dream car a reality
by Chelsey on 12/06/2020Everyone was very pleasant to work with and got me the deal on my car I needed. I felt like an individual person to them and not just a potential sale.Hello Chelsey, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
The best of the best!
by Diesel Dan on 12/02/2020Of the Subaru dealerships that I have used and visited over the years, AutoNation Subaru has by far always been the most respectful and courteous to myself, my wife, and my father-in-law. Though we live 1 1/2 hours away with several other… dealerships being closer, we will continue to travel further to utilize the honest, courteous, and respectful services of Auto Nation Subaru of Scottsdale.Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Subaru Scottsdale and we hope to be of service again in the future.
Gary
by Cooper1 on 11/27/2020Gary is the best service advisor that I have ever worked with. He really cares about customer service.We are so pleased you enjoyed your visit to AutoNation Subaru Scottsdale! Please don't hesitate to reach out if there's anything additional we can do for you.
Had an issue- fixed great!
by AzHiker on 10/16/2020Always courteous & helpful. Small location for service but all wore masks while i waited.Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2018 Outback CVT replacements
by Tfarizona on 09/21/2020The service department replaced the transmission in my car but the new one continued to slip. I was advised that the behavior was "normal" and that the transmission needed to "learn" my inputs. A few days later I returned to the dealer and… they agreed that the new transmission was still slipping. I was advised that they believed that the CVT fluid that they put into the new transmission had been contaminated. They agreed to install a second new transmission and all is good. Elapsed time was 28 days.Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3440. We hope to hear from you.
New Outback purchase - excellent experience w/ Subaru Scottsdale dealer
by Subaru Fan on 09/10/2020I researched inventory availability for a specific Outback trim / color combination. Inventory throughout Phx area was limited. Scottsdale dealer had a matching car on order and due in a couple of weeks. They held the car for me and… pre-arranged the deal in advance, agreeing on the price and an approximate value for my trade-in. The car arrived on schedule and there were no surprises on the terms of the deal. The trade-in value was adjusted a bit after the inspection, but the adjustments were reasonable for specific conditions noted when they actually saw the trade in car. I was very pleased with the sales process and the trade-in value allowance.Great Service Experience
by Tom on 03/17/2020We brought our 2015 Forester into Scottsdale AutoNation for recall work and a windshield washer issue. We dealt with Steven Russo. He kept us advised and the work was done before promised. The job was done right and for a good price. We… bought the car, and always have it serviced, at AutoNation Scottsdale, and have been happy with the dealership.Great
by Riverboat on 10/08/20194 wheel brake job - great service and a free loaner.We appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help. Drive safe!
Best prices of any Subaru dealer
by bestbuy2019 on 07/02/2019I would like to commend the sales internet representatives at Auto Nation Subaru for their honesty and professionalism . Their written quotes were specific and itemized, which minimized any misunderstanding during the negotiating process… of a price. The written quote and itemized prices were honored without question during the actual purchasing process. I left the dealer with a new 2019 Outback extremely happy and satisfied with the overall customer service provided by Auto Nation.Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Scottsdale
Great service
by Happy JAK on 05/31/2019Engine light came on. Went in next morning when they opened. Took me right away - was a blown fuse they replaced (AAA did it when they replaced my battery the day before); reset my clock; did recall repair on brake light and washed my car!… All in an hour and I made it to work on time! Thank you!!!We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Subaru WRX Purchase
by wrxbuyer on 04/15/2019updated 04/23/2019David was very helpful and attentive throughout the process.2019 Subaru Outback Purchase
by EddieG. on 01/30/2019updated 02/05/2019Excellent experience. This was the easiest car purchase I have ever done. There was no back and forth on the pricing. Terms were laid out simply and without fuss. I would highly recommend.Fabulous
by Norma on 01/29/2019This is my first purchase with AutoNation and I had a great experience. They made the process extremely easy. Everyone was friendly and efficient.Congratulations on your new vehicle! We're happy to hear we were able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Scottsdale
Professional and Knowledgeable staff
by GR8XK8P on 01/29/2019The staff at Autonation Subaru Scottsdale were very professional and were helpful in making the purchase decision.Hi, we're very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Subaru Scottsdale
Broken A/C
by johnnyb717 on 01/22/2019Autonation Subaru in Scottsdale repaired a leak in my air conditioning within a few hours. I walked in with no appointment and was taken care of very quickly. They were able to identify the gaskets that were causing the leak and the repair… came in almost $100 less than what they quoted me!
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Chole Yates on 05/04/2024