Customer Reviews of Courtesy Chevrolet
Review type:
Great job!
by DeeDee1 on 02/27/2025
Everything was quick and easy.
Hey! Great discussion! Party on DeeDee!
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The following reviews are more than two years old. They are not included in the overall rating.
338 reviews
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by jonmp07 on 02/20/2015All of my past experiences with Jim hoehn have been very good as he greatly, consistently for out of his way to get the job done and done right! He is great to work with!Thank you for visiting Courtesy we look foward to your next visit.
Top notch customer service.
by pflores0402 on 02/19/2015I made my service appointment online through their service scheduler. It was super easy and quick, and I received a reminder email the day before my appointment. When I got to the dealership, the remainder of the experience was just as… smooth. Saul Sanchez handed me a complimentary coffee/drink voucher for the cafeteria, and let me know that the wait would be approximately an hour and a half. Once my car was done, Saul came personally to let me know. He quickly explained all the services that were performed on my car, thanked me for coming in, and handed me his business card so that I could schedule my next appointment with him. I appreciate the excellent customer service and will definitely be coming back for future car services.Thank you for the amazing review and glad that Saul & Our team were able to deliver the service your deserve. Please visit us again soon.
Courtesy
by LidiJa on 02/08/2015updated 02/15/2015Thanks for making it easy to purchase a car! We had a great time getting to test drive 2 Malibus. One with Jon Riggs and another with Ivan. We purchased from Ivan; he was friendly and kind. I also had a great experience when I brought an… item for the car I traded in. Dusty was the gentleman in the Used section I brought the trunk cover in for my car. Thank you for great customer service, Courtesy!Congratulations! Glad you received the great service that is expected from Ivan, Jon and Dusty. We look forward to your next visit!
My experience
by MikeCoach on 02/05/2015updated 02/15/2015It was a relaxing and comforting experience, with great service, the only minor detail was we waited a bit too long to see finance, but the dealership was real busy at the time, so we understoodThank you for your business and your understanding. We look forward to assisting you in the future. Happy Driving!
Wonderful
by Marissa_P on 02/13/2015Second car buy at Courtesy. Great experience, customer driven no pressure sales tactics. Salesman Frankie Blanco top notch. I will use Courtesy Chevrolet and Frankie again.Congratulations on your recent purchase we look forward to your next visit.
my review
by kookmed on 02/08/2015I actually enjoyed my first Courtesy Chevrolet service experience. The only thing I could suggest is maybe an update when the problem was figured out. That would have made the 2 and1/2 hr wait a bit easier. Good job,it wasn't to long of a… wait considering the work done, however, an update would've been a plus. Still an excellent experience.Wonderful Experience!
by PDaisy on 02/03/2015I have bought many cars in the past but it had been years since I had to buy a car and had I been dreading it but my old car was ready to go. My experience at Courtesy Chevrolet was effortless and wonderful thanks to Anthony Alfaro. He was… professional, extremely knowledgeable, and so wonderful to work with. Regardless of how many times I have bought cars in the past, it can be really overwhelming and Anthony really made this process seemless and actually enjoyable. Everyone at Courtesy Chevrolet was great but Anthony really stood out. It was clear he wanted me to be extremely satisfied with the car I went home with and took the time and went over and beyond to make sure I was happy with my purchase. I only plan on buying any future cars with Anthony at Courtesy. Thank you Anthony Alfaro!!!!!Thank you for your business and Congratulations on your new vehicle purchase! Glad Anthony Alfaro was able to help and make what sometimes can be overwhelming, as easy and enjoyable! We look forward to assisting you in the future
Courtesy Chevrolet
by ora123 on 02/02/2015Buying my car from Courtesy Chevrolet, along with the service they provide to keep my vehicle running smoothly is One of the best decisions I have ever made.mr David D Hansen
by Catlo on 02/01/2015I live 1/2 mile from Sands Chevrolet and I have to drive 8+ miles for service that should tell you how good Erik Montano service Advisor, You just know your in good hands with Mr Montano and the Coutesy Chevrolet crew. David D… Hansen Glendale,AZ 85301 Honoring the Dead By Helping the LivingExcellent Service
by shantayharris on 01/23/2015updated 02/01/2015Ivan and Ken were really amazing and helpful with getting me into a car. Before coming to Courtesy Chevrolet I worked with two other dealerships that sugar coated everything when working me. I was told that everything was great and… excellent but in the end I was still without a car. Ivan and Ken did not sugar coat and instead they reassured me they would do what they could to help me get into a car. I really appreciate everything and everyone that helped me at Courtesy Chevrolet and will be my first recommendation for anyone I know that needs a vehicle.Congratulations on your new vehicle! Thank you for the opportunity to earn your business. Glad Ivan and Ken were able to assist you and deliver excellent service. Thank you for the 5 star review!
review of work completed
by Stuart560 on 01/20/2015updated 01/31/2015Bill did a good job and the repairs look great. but with that said. they washed my truck on the outside but left it messy on the inside. also now I have a driver assist warning message that is coming on now that needs to get fixed. please… help to resolve this matter thanksMy thoughts about my 2013 malibu
by Myab on 01/21/2015updated 01/31/2015My experience has been issues with the GM warranty. Dealership is excellent but would not buy any GM car again.Recent Service of Tahoe at Courtesy
by Finale10r on 01/22/2015updated 01/31/2015I purchased my Tahoe from Courtesy in 2007 and have enjoyed it tremendously. Eric Montano has taken exceptional care of my car and me and through his guidance and understanding I have been able to really enjoy many years with this car.One of a kind!
by Georgiann_B on 01/23/2015Saul was a great help, service given was convenient and fast. Thank you for all your help! I'll be back.Georgiann_B Thank you for visitng us and for the 5 star review for Saul and Courtesy! We look forward to assisting you again soon.
Courteous Courtesy Chevrolet Dealer
by PJCollins on 01/22/2015The service rep whose name I'm sure is on record for that service time and date for my 2013 Impala was extremely attentive and courteous always keeping me informed as to the progress of the service. He knew that I would be taking my Chevy… across country to New England and he did a thorough job with that in mind. All the folks at Courtesy Chevrolet ARE Courteous so the name is right on! I think this is the best to purchase and maintain a vehicle. Period.Malibu Service 1-16-2015
by GBixler on 01/21/2015The service Department took care of my Malibu and even washed it. I had a meeting downtown Phoenix and the shuttle took me there and pick me up on time. The drivers were very friendly. It was a wonderful experience. I notice Courtesy had a… lot of employees in the Service areas to take care of everyone in a timely manner. Great job!!!Happy
by AnnaTC on 01/11/2015I have brought 2 trucks and have been happy with both. The sales people are good. The inventory was low not a whole lot of choices but we found something close and I decided it could probably work.Thank you for the great review. We value your feedback and really appreciate your business. Courtesy Chevrolet
Tony Lee is a [non-permissible content removed]
by ctj1 on 01/07/2015I contacted Courtesy Chevrolet about a truck I saw online. After speaking with Tony Lee from the online sales department and gathering some information about the vehicle, I scheduled a time to stop by the dealership and see the truck the… following day. When I arrived Tony Lee started showing me around the lot. The first vehicle he showed me was a red Chevy Cavalier. I told him I was looking for a truck - specifically the one I saw online - and that I did not like red vehicles. We continued around the lot as Tony tried to show me one vehicle after another that did not match what I was in the market for. I finally asked him to take me to the truck that I saw online. Tony told me that vehicle was no longer in stock. I asked when he was planning to tell me that the vehicle I came to see wasn't going to be there. He didn't have an answer aside from telling me that they have plenty of other vehicles. He didn't even apologize for blatantly lying to me. I left the dealership and told him I wouldn't be coming back. Tony still had the nerve to continue calling me trying to get me to come back, even after I told him to stop calling. Tony Lee was disrespectful and dishonest and wasted my time.LOV_MY_CAR
by Juliet13 on 12/19/2014updated 12/31/2014Saul was so pleasant and happy when I first met him and through the entire time I was there. It helps to enjoy the long wait for your car when the associates are smiling. The girl at the check out was helpful as well when she caught I had… the GM deal so I didn't end up paying for my tire rotation which was covered when I purchased my car in Jan 2014. I am very happy with my car and the continued service your dealership provides each visit. :)procrastinator
by macachevy on 12/19/2014updated 12/31/2014i had my "change oil" light on for weeks. I decided to finally take it in when it read zero. I had not scheduled an appointment for a saturday visit, however the rep still took my vehicle in and it was done in a timely manner.Courtesy OnStar
by MicLee87 on 12/19/2014updated 12/31/2014As always, Courtesy Chevrolet provides welcoming and friendly service. Phil kept me informed and though the issue with the OnStar system is still not working, I'm confident that the service team at Courtesy will get it accomplished.
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About our dealership
Courtesy has been family owned and operated since 1955. We are the oldest and most trusted Chevrolet dealership in AZ! Our sign located in the front of the dealership is actually a historical landmark! We are constantly updating our pricing daily with the help of KBB to make sure our new and pre-owned inventory is offered at the best price to the customer. We have an amazing service and parts department for anything you may need after the sale, or perhaps for another vehicle you have in the driveway! Our fleet department is top notch and is ready to help supply your business with the right vehicles to get the job done.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Thank you for your wonderful review! We're thrilled to hear that everything was quick and easy for you at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback and look forward to serving you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919
by Courtesy Chevrolet Phoenix on 02/28/2025